BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 BUICK ENCLAVE- Newport, AR
The contact owns a 2016 Buick Enclave. The contact stated that while accelerating from a complete stop uphill, with his children in the middle rear passenger’s seats, the vehicle stalled. The check engine warning light illuminated. The contact shifted to neutral and allowed the vehicle to roll downhill to the side of the road. The contact turned off the vehicle for 10 minutes. The contact restarted the vehicle and was able to continue to drive to his destination; however, the failure reoccurred that night, upon accelerating uphill from a complete stop. The local dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 118,949.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 BUICK RENDEZVOUS- Luray, KS
After filling the fuel tank there is a strong gas odor that is present until the tank is almost empty. When walking around the vehicle or loading/unloading the vehicle, the strong gas odor is always present. This vehicle was at a dealership and they took it to the local personal auction company where i bid on it and bought it along with household items.
Source: NHTSA WEB SITE -
2013 BUICK VERANO- DETROIT, MI
The contact owns a 2013 Buick Verano. The contact stated that while driving approximately 70 MPH, an unknown message was displayed on the instrument panel, and the vehicle decelerated to 15 MPH, lost motive power, and stalled. The vehicle was towed to an independent mechanic who diagnosed that the engine timing chain had failed and needed to be replaced. The vehicle was not yet repaired. An unknown dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 125,000
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 BUICK ENCORE- New Albany, MS
1.BOTH OF MY AIRBAGS ARE SHOWING OFF. WHEN A PASSENGER IS PRESENT ON THE FRONT PASSENGER SIDE, THE PASSENGER AIRBAG STILL LIGHTS UP AS OFF. 2. IF THE AIRBAGS DO NOT DEPLOY IN AN ACCIDENT, DUE TO THE SENSOR THIS WILL BE VERY DANGEROUS. 3. VEHICLE HAS BEEN INSPECTED. 4.THE MANIFOLD AND INTAKE DID NOT WORK. THE CAR ONLY HAS 87,000 MILES ON IT. THE DATE OF NUMBER 4 IS 2/10/2022.
Source: NHTSA WEB SITE -
2015 BUICK ENCLAVE- Philadelphia , PA
Squealing noise when using steering wheel. Even if the car is heated up for over 20 minutes. Steering wheel slow to turn or hard to turn. Happens everyday now. Took to a dealership and they are advising that will cost almost 3K to resolve issue. Will have to send invoice once I pick up vehicle
Source: NHTSA WEB SITE -
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2011 BUICK LACROSSE- Lake Village, IN
The contact owns a 2011 Buick Lacrosse. The contact stated that while his daughter was driving at 45 MPH with her 10-month-old child in a rear-facing car seat located in the rear driver seat, the rear driver's side toe link detached and she lost control of the vehicle. The vehicle drove off the road and crashed into a ditch. The air bags failed to deploy. The contact's daughter was able to exit the vehicle on her own. The contact's daughter sustained a forehead ache but did not seek medical assistance. The contact's grandchild did not sustain any injuries. A police report was filed. The vehicle was towed to a tow lot. The dealer was not notified of the failure. The contact became aware of the recall for NHTSA Campaign Number: 20V764000 (SUSPENSION) and contacted the manufacturer. The manufacturer advised the contact to take the vehicle to the dealer for recall repair but he would be responsible for the repair of collateral damages. The vehicle was not diagnosed or repaired. The failure mileage was approximately 173,671.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 BUICK LESABRE- EXCELSIOR SPRINGS, MO
Turned the key in ignition just past click and heard a loud bang in engine under hood. I looked under the car and seen flames. Within 18 minutes the whole car was in totally on fire. The volunteer fire department came and put it out. We did a search on the internet and discovered we are not the only ones to experience this.
Source: NHTSA WEB SITE -
2014 BUICK ENCORE- Wixom, MI
Arked my car started back up power steering malfunctioned. Took to dealer they said gears striped on electronic assist. Front axle needs to be replaced a d there are no parts available unknown when any will be. It has been sitting at the dealer since. Lafontaine of highland mi.
Source: NHTSA WEB SITE -
2003 BUICK LESABRE- Glendale, CA
The contact owns a 2003 Buick LeSabre. The contact stated that their trunk failed to remain in the open position when needed. The contact had not taken the vehicle to the dealer. The vehicle had not been repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 BUICK CASCADA- Panama City, FL
My back window glass on convertible too is coming unsealed from the convertible top, if I pay to replace the top this has been reported 6 times already, and will happen again. Pointless to pay $3,000 dollars to have my top replaced. The glass is going to end up coming completely unsealed and fly off and hit someone’s car and cause an accident. My car has low milage and is financed under a reputable Buick dealership. This needs to be recalled immediately! The pictures I submitted are from a week ago, and the glass is now even more separated from the fabric.
Source: NHTSA WEB SITE