BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 BUICK REGAL
    - Belleville, MI

    The steering wheel locks up during turning making it difficult to control the vehicle during turn-this presented a major safety risk. The vehicle was taken to a Buick dealer service on two occasions. The dealer was not able to duplicate the issue. On the first occasion an error code of B101E was noted during diagnosis system check. (Service write-up attached) The same issue represented and is currently being serviced, though technical noted he was unable to reproduce the problem. Mileage when problem first noted was 59,418

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - Council Bluffs, IA

    The contact owns a 2012 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, there was a grinding sound coming from the rear-end of the vehicle. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted; however, no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 21V00F000 (Suspension). The approximate failure mileage was 207,777.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 BUICK ENCLAVE
    - Andover, NJ

    My car shutters and shakes when switching gear. My mechanic believes it’s transmission and or torque. My mechanic said he has fixed at least 6 of them recently as well and is very surprised there is no recall

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - Toledo , OH

    Car been smelling like gas for awhile engine light pop on and off. My car will not start I have replace the fuel pump car still won’t get gas . Replaced battery numerous of times battery keep won’t stay charge . I have a recall on my car I believe the suspension is under recall as well. I also had to replace my windshield wiper motor a few times slapped against my windshield and cracked windshield.

    Source: NHTSA WEB SITE
  • 2012 BUICK REGAL
    - Roselle, IL

    The contact's uncle owns a 2012 Buick Regal. The contact stated that the front headlights were burned out. The contact was unsure whether there was a warning light illuminated. The contact did not provide further information. The contact stated that the vehicle was taken to an unknown dealer who diagnosed that there was condensation in the frontal headlights and that the front headlight assemblies needed to be replaced. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was not repaired. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 BUICK ENCORE
    - Conroe, TX

    Unable to use radio/rearview camera putting at higher risk of crashing when backing out.

    Source: NHTSA WEB SITE
  • 2016 BUICK REGAL
    - Victorville, CA

    Interior Chrome Driver Door Handle: The chrome film splits which caused a sharp edge on the edge of the chrome film of the door handle. I cut the edge of my finger on this sharp edge. When I took my vehicle in to have this handle replaced, I had to purchase the entire Driver's Side Door Panel just to get the handle. When speaking to my Service Rep, he informed me of another elderly customer that also cut their finger on their door handle.

    Source: NHTSA WEB SITE
  • 2016 BUICK REGAL
    - Victorville, CA

    When using adaptive cruise control, this vehicle will allow you to get close to the vehicle in front of you and aggressively apply brakes which throws you forward. The dealer has looked at this vehicle several times for this issue, changed several sensors but the problem still still exists. Because of this issue I cannot use my Adaptive Cruise Control.

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - West Bloomfield, MI

    In July of 2018, the brake pedal started to stick in the "on" position. The car was not driveable once the brakes stuck. It seemed to be associated with very hot weather. I replaced the entire brake pedal assembly with a factory brake pedal assembly. Now, in January of 2022, the replacement assembly is starting to bind. This appears to be a defective part. There are many postings on the internet about this problem. It is a safety defect because it involves the vehicle's brakes and the car is not driveable when the pedal sticks.

    Source: NHTSA WEB SITE
  • 2006 BUICK LUCERNE
    - BALTIMORE, MD

    The car cuts off whwn you're driving it without warning. I have had the crankshaft position sensor replaced two times and it continues to fail. There are even reports in the internet that list this as a problem with this vehicle. I am afraid that someone will hit me from the rear and cause me injury or death. I am about to have this sensor replaced for a third time. It's absolutely ridiculous that I have to keep spending money out of my pocket for the same thing over and over again. This incident is a continual problem. It doesn't matter if you're stopped or driving it just happens out of the blue with no warning.

    Source: NHTSA WEB SITE