BUICK Complaints

In driving cross country, filled up the fuel tank and resumed travel when the fuel gauge immediately went to empty (I didn’t even have time to drive up the highway ramp back onto the highway). The alerts started ringing and blinking and dash board told me there was no fuel. I went to a gravel area and inspected the engine compartment, under the car and the interior to be sure I was not missing anything, then restarted the SUV. Could not find any issues anywhere, including leaking fuel. I took off the fuel cap and reattached it to be sure there was no problem there. I had no choice but to get on the highway and continue my journey. The problem continued for the following 1000 ish miles. When I got home I contacted my dealer and set up an appointment to look at vehicle. They found the vehicle needing a sensor kit which was a recall back a few years ago. I had the issue repaired which took 3 days. They may have the removed items. Attached please find the invoice from the repair that shows the message numbers, etc from the inspection prior to and during repair. Since this issue was a recall, but I understand not for my vehicle but for many similar SUV’s and Pickups of the same area of manufacture; I feel the same components were used in my vehicle and should be paid for and included in this recall. Attached please find the invoice if I can figure out how to get it attached to this type of format.

I was driving at night switched headlights to high beams - few minutes later switched back to low beams and ALL LIGHTS dash and head lights went completely out . Tried to pull head light knob and nothing - pitch black . Luckily i was a short distance from my home. This is EXTREMELY DANGEROUS ! I have found 33 complaints (so far) about this same problem. This definitely should qualify and be recalled . PLEASE take IMMEDIATE action . Thank you.

Fuel pump relay under vehicles back seat fried out due to the back seat hitting the fuse box cover and grounding out the fuel pump relay. My child was in the back seat and said there was smoke coming from the back seat and the fuse box nearly caught on fire. After reading online I am appalled that this has not been recalled yet. There was 0 warning, no lights on dash, I did not file a police report or do anything with my insurance as there was no accident. Just a car bomb manufactured by GM

1.Passenger airbag- warning light gives me a daily message to service the airbag. I worry about whether the airbag will deploy at any moment or may not deploy if an accident occurs as I travel with my children daily. 2.Power steering- My power steering locked as I was driving 2 years ago. The auto shop has replaced/repaired the power steering system multiple times, however steering continues to whine and rub. 3.Trunk liftgate- The liftgate has abruptly lowered as my children and I have tried to get items in and out of the back. This resulted in one of them getting hit in the head. The back liftgate button has stopped engaging.

Electronic Stability Control Systems (ESC) activates a couple times a week every other month for several years. Multiple Warning lights flash, needles on two dials rotate erratically resulting in sudden changes in vehicle handling and deceleration, and on wet roads which cause me difficulty in maintaining the vehicle's desired path of travel and desired vehicle speed, and could result in a crash without warning. I have a video. Its scary. Had it looked at twice and paid a lot but it keeps happening.

2012 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 20V-764 THE CONSUMER STATED WHILE DRIVING THE VEHICLE BEGAN ZIG-ZAGGING AND BECAME DIFFICULT TO DRIVE. THE VEHICLE WAS REPAIRED AT A LOCAL AUTO REPAIR SHOP DUE TO THE PARTS BEING UNAVAILABLE AT THE DEALER. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF REPAIRS. THE MANUFACTURER WAS CONTACTED, BUT DENIED REIMBURSEMENT DUE TO THE VEHICLE NOT BEING REPAIRED AT AN AUTHORIZED DEALER.

When I tried to stop at the traffic light, the car suddenly accelerated and went forward. At that time, the car brake was engaged. On the same day; When I tried to go forward at the traffic light, the car suddenly accelerated. The dealer service center said, "We cannot find any issue with the transmission."

The contact owns a 2020 Buick Regal GS equipped with Continental ProContact TX Tires, Tire Size: 245/40/R19, DOT Number: 6Y66WBR71819. The contact stated while driving approximately 70 MPH, the TPMS warning light indicated that the rear driver’s side tire air pressure was low. The tire lost air pressure and became flat. Also, later the front passenger’s side tire developed bubbles and had to be replaced. Within the first 200 miles of driving the vehicle, a dealer employee experienced a blowout of the front passenger’s side tire. The contact stated that the vehicle was equipped with the tires when it was purchased new. The contact stated that three of the four tires had experienced a failure. The contact was informed that the tire size was not included in the NHTSA Campaign Number: 21T001000 (Tires). The failure mileage was 200.

The contact owns a 2016 Buick Lacrosse. The contact stated that upon reversing, he noticed that the steering wheel had lost power steering functionality. The “Power Steering Failure” warning light was illuminated. The contact stated that he was able to forcefully steer the steering wheel and drove to his residence that was not too far away. The contact stated that the next day, he restarted the vehicle and he noticed that the vehicle had regained power steering functionality. The vehicle was towed to the dealer who diagnosed that the power steering control module had failed. The dealer reprogrammed the power steering control module. The contact drove the vehicle to his residence. The contact referenced NHTSA Campaign Number: 17V116000 (Steering) however, the vehicle year was not included. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 28,000.

On the SVC list, the traction control will turn off unexpectedly & the check engine light will come on. Recently, when this occured, 01/09/2022, the vehicle would start to jerk & lose power. The vehicle eventually recovered after a few minutes at reduced speed. Speed of vehicle during these occurences was any where from 30 to 45 mph, on good asphalt road, driving at a constant speed. Will return to dealer again on 1/12/2022, car will have approxmitely 25000 on it. ADAS list, foward collision warning would not always work. Lane departure warning would sometimes turn off from a few seconds to several minutes. Dealer unable to reproduce problems, no error reading indicating problem, no bulletins from manufacture related to problems. Was told to keep driving the vehicle until something happens again, then bring it in. ( I guess I am not suppose to drive it out of town.)