BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BUICK LACROSSE- St. Petersburg, FL
The contact owns a 2011 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 BUICK ENCLAVE- Woodstock, GA
Loud engine rattling noise on startup of 3.6L v6 then check engine light came on. Carl Black GM Buick dealer replaced valve actuator solenoid, but engine still making the rattling noise on startup. Danger of timing chain and valve phasers not synchronizing causing valve interference with pistons and engine damage and failure in high speed traffic on Atlanta GA freeways and 2 lane side roads.
Source: NHTSA WEB SITE -
2015 BUICK LACROSSE- Edmond , OK
Power steering went out while driving roughy 45/50 mph. Unknown reason why it went out.
Source: NHTSA WEB SITE -
2008 BUICK LACROSSE- Middletown, RI
The contact owns a 2008 Buick LaCrosse. The contact stated that while driving at an undisclosed speed, the airbag warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK LACROSSE- Newark, DE
The contact owns a 2012 Buick LaCrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2016 BUICK ENCORE- Cherry Hill, NJ
In reference to this vehicle, I purchased this car from Burns Honda in February 2020. I replaced the battery less than a year of having this car. I then had my engine light come on and my car was skipping, it completely stopped while driving. Several times, it jumped when I would go over 65 MPH. I took it to the dealership that same night and they continued to tell me nothing was wrong with it. I have had electrical issues along with that. After back and forth for several days with Buick, they finally replaced the transmission. Fast forward to October of 2021, my engine light continues to go off and on and my car has been jumping on me.
Source: NHTSA WEB SITE -
2018 BUICK ENCLAVE- Blue Springs, MO
At least 3 or 4 times, the car has remotely started itself while the key fob is in my pocket. Two times, the car was in my closed attached garage. To remote start the car, I would have to press and release the lock button on the fob, then hold down another button for four seconds. At times while I am working around the house or garage, I hear the car beep, indicating that my movements pressed the lock button. On the times mentioned above, evidently my movements pressed the two buttons, causing the car to start. I mentioned this to the service department of our Buick dealer, Dave Cross Motors in Lee's Summit, MO. They were not too concerned, and said that the engine would shut off after 10 minutes. I feel this could be a health concern. If the car did not turn off after 10 minutes, carbon monoxide could build up in our attached garage, and injure or kill us. Also, if someone broke into the car while running like this, could they steal it without the key fob being present. I have never had problem with my 2011 Ford F150 that has it's key fob on the same key ring.
Source: NHTSA WEB SITE -
2001 BUICK LESABRE- Williston Park, NY
The contact owned a 2001 Buick Lesabre. The contact stated that while driving at 20 MPH, the vehicle stalled upon the depression of the accelerator without warning. The contact stated that a black smoke began to emit from the engine as he was able to pull into an independent mechanic shop. The contact immediately exited the vehicle as flames began to emit from the vehicle's engine. Employees from the independent mechanic attempted to assist with the fire as the fire department was called to the scene. Police and fire arrived at the scene as the fire department was able to extinguish the fire. A police report was filed and the contact was given a police report number(#C221CR384628). No injuries were reported and no medical assistance was needed. The vehicle remained in the possession of the independent mechanic where it was deemed a total loss. The vehicle was eventually towed to an independent junk yard and destroyed. The dealer nor the manufacturer have yet to be notified of the failure. The failure mileage was approximately 191,900.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK LESABRE- Wilmington , OH
Drove to the store, transmission was hard shifting and then wouldn't hardly move at all. Almost got hit three x!! Very tramatized. How is it that on just one of many web pages 400 people had this problem 140 complained about it! that's just one website! how has this problem not been fixed and recalled?
Source: NHTSA WEB SITE -
2018 BUICK ENVISION- HAVERHILL, MA
While we were merging onto the highway, the steering wheel locked! I was going 50 MPH and I couldn't move the steering wheel left or right. We almost got into an accident, but I pulled my hardest on the wheel and was able to pull over. I shut off the car and turned it back on and it was OK, but under the wrong circumstances, this could've ended up real bad. Are there similar complaints on this vehicle?
Source: NHTSA WEB SITE