BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 BUICK ENCLAVE
    - Columbus, OH

    Vehicles Timing Chain keeps going out had it replaced 3 times and the problem the vehicle is having still consists the vehicle constantly hesitates to start.

    Source: NHTSA WEB SITE
  • 2010 BUICK LACROSSE
    - Gary, IN

    The contact owns a 2010 Buick LaCrosse. The contact stated while driving approximately 15 MPH, the vehicle shut off without warning. The vehicle was towed to the residence. The contact stated that no warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 67,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 BUICK ENCORE GX
    - Sterling Heights , MI

    Driving at 5:10pm on aug 31, 2021 first my power steering warning comes on my dash. Then my brake light comes on in red. I was just starting to move w traffic and I turned down a side street. No brakes or steering I did slow down enough to put in park. Only 4000 miles on vehicle. Called on star They called tow truck took to dealership where I got the encore

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - Dunedin , FL

    Broken left side rear lateral toe link causing severe vehicle stability issue. Subsequent inspection of right side shows initial crack in same area.

    Source: NHTSA WEB SITE
  • 2008 BUICK LUCERNE
    - Baltimore, MD

    1. Fuse box was replaced, yes. 4th repair shop replaced. I say only time will tell for sure. i don't drive every day 2. driving I-95 from VA to MD at speeds of 30+ to 75+ cars driving close behind could have ran into rear causing my car, their car, and multiple other cars to be in major accident with possible multiple deaths. 3. reproduced, no. independent service center, no 4. No. Other - the 4th repair shop inspected vehicle component. 5. No warning lamps. No messages or symptoms, car just stalled and would not start/move and w?hen I tried to start car again car would not start, but had all kinds of warnings lamps lit up. The first time the engine stalled was driving (moving) into entrance of toll booth in Richmond, VA, July 27, 2021 approx. 2:15 pm. additional info: Four (4) times car stalled while driving in traffic without warning, car would not start again had to be towed each time to a repair shop. Three (3) repair shops did not repair the problem. First repair shop charged me approx. $350.00 +- for repairs. PLUS I had to stay over night in hotel costing me approx. $120.00+- Total $470.00 +- Car still had same problem!! Second repair shop did not charge me for repairs, but not sure if any work was done, had to get a car rental to get back to Maryland. s second shop kept car ofr 6 days before working on problem. Car rental cost me $467.27. Total $467.27 Car still had same problem!!! Third repair shop kept car for 5 days, charged me approx. $125.+-, still the car had the same problem. Total $125.00+- Car still had same problem!!!! Fourth repair shop says he found fuse box to be the problem, repair cost me approx $554.00+- Total $554.00 My total expenses are approx. $1,491.20 only time will tell if problem has been fixed, not to mention the extreme emotional stress dealing with delays on repairs and extreme emotional stress driving not knowing when or how car would stall again.

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCLAVE
    - Fort Benning, GA

    The airbag sensors need to be replaced apparently but we were in no accident prior to the light coming on

    Source: NHTSA WEB SITE
  • 2018 BUICK ENCORE
    - Rotunda West, FL

    Twice I was driving my car going about 35-45 mikes an hour. My car started to shake along with a loud humming sound. I lost my power steering and brakes. The over drive light was flashing both on the right under radio and on the dash. The RPMs started racing as well one time for sure. I was able to get to the side of the road and hit the emergency brake at the same time put it into park. I was so scared. I waited a few minutes turned it back on and drove around a parking lot before I ventured home.The second time I was close to home and drove it home 10 miles an hour. Since then I am extremely scared to drive my car. Being a nurse I NEED MY CAR. I took it to Sterling Buick in Venice. They ran a diagnostic test and it showed nothing. They drove it and of course it did not do it. There suggestion was for me to trade it in. They charged me and sent me on my way. They fixed something with my AC. When I droved the car days later my fiance called to tell me that there was something now leaking from the bottom of my car and took pictures of the brown pink color fluid dripping from undermeath the car. I called Buick. They suggested they would give me On Star for 6 months!!! REALLY!!! I they want to beable to find me in a ditch. I can not in good concious trade that car in knowing what has happened. If someone does not have the hinsight to beable to stop it they can be killled or kill someone else! The first time it happened I had my kids in the car and they were screaming. The second time I had 2 friends with me.

    Source: NHTSA WEB SITE
  • 2021 BUICK ENCLAVE
    - GREAT FALLS, VA

    This car crosses the line before the lane keep assist does anything. The car nearly hit an oncoming car. I asked the Koons Tysons Buick Service rep about it and he said he has heard this from a number of people but noting has been done. It seems like a software patch is necessary to make this safe.

    Source: NHTSA WEB SITE
  • 2013 BUICK ENCORE
    - Raleigh, NC

    The turbo charger is underboost and can explode the engine with oil flying everywhere

    Source: NHTSA WEB SITE
  • 1998 BUICK REGAL
    - minneapolis, MN

    The contact owns a 1998 Buick Regal. The contact stated that the vehicle would not start. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 317,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE