BUICK Complaints

Brakes started grinding at 1000 miles. I will filed a complaint with the dealership and hope they record it. Now I have approximately 2100 miles on the car and it continues to sound and feel like my brake pad and rotor on the right front are grinding every time I apply the brakes. On July 23 2021 an own coming 18 wheeler did not see me and made a left turn in front of me at the traffic light . I step on the brakes lightly to stop but the car made the metal to metal sound and kept moving forward. So I had to jam on the brakes to stop. All wheels slid forward immediately except the front right. I think different brake pads and rotors are needed on this vehicle. This is definitely a safety issue to all drivers as well as others that are on the road.

Replaced many components and still has cylinder misfire . Replaced coils . Spark plugs. Vvt solenoids . Pigtails for vvt and still jerks, stalls, and radio doesn't work.

We purchased this vehicle in May 2016 and from the beginning had strange issues with the engine. It was in and out of the dealer with them trying to figure out the exact problem. They could not, so they contacted GM for approval for an engine replacement. We were concerned about going this route but were assured it would be taken care of for the life of the car. After the replacement in July 2016, the car seemed to be better but other weird issues arose. The engine always made a squealing noise that we were told was fine. We have done all required maintenance, recalls, and regular service. For the past 2 months, the car has had strange shifting issues. It was taken in to be looked at and nothing was found. The transmission received its' routine maintenance on schedule. It still was a problem and we were told to drive it until a code appeared. The car got progressively worse and had great difficulty shifting, which had us involved in a few close calls. Took it to a different dealer that also didn't find a problem. They said since there was no code, but seemed transmission related, they would drain it and replace the fluid. This also didn't work. We continued to drive the car and almost ended up stranded in the middle of the night while driving the freeway. The car became almost uncontrollable. We made it home. But, the following day while driving it to work, the car was jerking, stalled, and then lost the capability of reverse and neutral. We had to have it towed and a new transmission put in. We were told by the dealer that there was an explosion in the transmission, and we were lucky we were somewhere safe when the car died. It's very frustrating paying for a vehicle that didn't seem right from the beginning. We have put well over $6,500 in trying to repair a car that seems like it was never right in the first place. We have been fortunate that neither of us, or any of our children, have been hurt considering the major issues with our car.

The contact owns a 2012 Buick LaCrosse. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000.

The backup grid randomly disappears on the rear view camera when the vehicle is in reverse. This happens at least 1-2 times every trip, and sometimes as often as every other time I put the transmission in reverse.

The contact owns a 2017 Buick LaCrosse. The contact stated that while at a stoplight the fuel-saving feature activated and the engine shut-off. After removing his foot from the brake pedal the STOP/START feature failed to activate. The contact used the Push to Start button and restarted the vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. The failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.

After shifting the vehicle into park and shutting off the engine I get a warning light on the dash that says shift to park. Even though the vehicle is already in park.

The contact owns a 2014 Buick LaCrosse. The contact stated while driving approximately 55 mph, the power steering suddenly failed, and the steering wheel became very difficult to turn in either direction. During the failure, the power steering warning message had displayed. The vehicle was towed to an independent mechanic who reprogrammed the power steering module however, the failure recurred. The vehicle was then towed to the local dealer who reprogrammed the power steering module again however, the failure persisted. The contact was then advised that the power steering system needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.

AT 3:30PM THE DRIVER APPLIED THE BRAKES IN A LINE OF CARS AT ABOUT 25 MPH. THE PEDAL WENT TO THE FLOOR AND THE BRAKES FAILED COMPLETELY. THE CAR THEN ACCELLERATED INDEPENDENTLY AND STRUCK ANOTHER CAR IN FRONT. ROAD WAS WET, SLIGHT GRADE. THE 2007 BUICK WAS A TOTAL LOSS.

The contact owns a 2021 Buick Encore. The contact had received notification of NHTSA Campaign Number: 21V440000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer for the recall repair however, the dealer removed the emergency jack and cleared the recall but failed to provide a replacement jack since parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.