BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 BUICK ENCLAVE- Eatonton, GA
The contact owns a 2012 Buick Enclave. The contact stated that while his wife was driving 45 MPH and approaching a stop sign, the vehicle stalled without warning. The contact managed to coast the vehicle to the shoulder of the roadway and attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed and determined that the piston rods failed and needed to be replaced. The vehicle was not repaired. The contact then towed the vehicle to an independent mechanic for a second diagnostic test which confirmed the result from the dealer. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximate 140,000
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK RAINIER- Fostoria, IA
When I fill my gas up my gas gauge goes to empty, the low fuel light comes on, and my check engine light comes on. I can run out of gas and another can hit me. This is very unsafe, not just for me but others. Buick needs to fix this before someone gets seriously hurt or killed. This is a law suit waiting to happen.
Source: NHTSA WEB SITE -
2013 BUICK LACROSSE- Kingstree, SC
The contact owns a 2013 Buick Lacrosse. The contact received a notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact had taken the vehicle to the dealer on 4 separate occasions and was informed each time that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK REGAL- Alexandria, IN
When I shift the car from park to drive it does a VERY HARD jerk. And vehicle has no codes on dash or anything
Source: NHTSA WEB SITE -
2012 BUICK ENCLAVE- NORTH MUSKEGON, MI
2012 BUICK ENCLAVE. CONSUMER WRITES SEEKING REIMBURSEMENT TO FOR VEHICLE REPAIRS. THE CONSUMER STATED AIR CONDITION LINE HAD A SMALL HOLE CAUSED BY IMPROPER INSTALLATION. THE LINE RUBBED AGAINST THE ADJACENT TUBE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 BUICK REGAL- Carolina, RI
Headlight housing leaks water into headlight. This appears to be a problem with this vehicle as I read numerous complaints about this.
Source: NHTSA WEB SITE -
2008 BUICK LUCERNE- Caldwell, ID
To start things off the car would crank but not start. My wife did some research and these cars have a problem with the fuel pump relay shorting out. So I replaced it and it fixed the problem for a few days. I was driving home from work and the car shut off. I could smell plastic burning. I pulled over and pulled the fuse box cover off which is located under the rear seat and I pulled the relay out and burned my fingers in the process. So something is wrong and it's causing the relay to overheat and melt. There are many people according to carcomplaints.com that have the same issue. I've seen a lot of people saying that GM says that the seat bracket touches the fuse box putting pressure on the relay causing this problem. Well after I replaced the relay I did not put the rear seat on and it still burned out. In my mind it seems to be a fire safety hazard. No check engine lights came on either.
Source: NHTSA WEB SITE -
2014 BUICK REGAL- Maricopa , AZ
After buying car from Car dealer named Carizona in Mesa Arizona. 1 week later car needs new engine. Initially message appeared stating Engine Performance reduced after leaving the car dealer. How is it that a car dealer purchases a car not ensuring safety of its vehicles. Was there even a safety check. What if I or someone else got hurt after driving that vehicle. There are multiple safety reports but they are still selling cars.
Source: NHTSA WEB SITE -
2012 BUICK LACROSSE- Williamstown, WV
The contact owns a 2012 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 BUICK ENVISION- Mebane, NC
The contact owns a 2017 Buick Envision. The contact stated while driving 45-50 mph, a week after purchasing the vehicle, she noticed that the headlights were significantly dim. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred while driving. The dealer was made aware of the failure and informed the contact a diagnostic test was needed to determine the cause of the failure. The contact stated that she contacted a second dealer, Bell and Bell Buick GMC Trucks (2491 Hwy 9 E, Little River, SC 29566), and was informed that the vehicle needed to be diagnosed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 20,000.
Source: NHTSA WEB SITE