BUICK Complaints

Issue with the condensation/water getting inside our HID headlights. Have replaced once and now they are both full of water again. Dealer refuses to cover as a defect. VERY expensive to repair. Huge safety issue because lights can fail at any time going down a dark road! Safety to thers as they may not see me coming.

The contact owns a 2012 Buick Regal. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

The contact owns a 2013 Buick Regal. The contact stated that on several occasions the vehicle would not immediately start. Additionally, while driving the check engine warning light remained illuminated. Also, while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to an independent mechanic and was diagnosed with a sensor failure. No further information was available. The battery was replaced however, the failure persisted. The manufacturer was notified of the failure and informed the contact that the Vin was not included in NHTSA campaign number: 13V173000 (Electrical System). The contact indicated that the vehicle had experienced the same failure listed in the recall. The local dealer was not contacted. The failure mileage was 80,000.

This week I leased a white buick encore gx fwd in the preferred model. After driving off the lot I noticed the brakes are very hard to press down and I can’t stop the vehicle over short distances. This seems dangerous and my dealership says nothing is wrong with the car but I can tell something is wrong with the brakes and this isn’t how new brakes are supposed to feel. After googling the symptoms it seems to be a problem with the brake booster.

I attempted to put my seatbelt on the cable that attaches the seatbelt to the vehicle broke. If this had failed during an accident, my seatbelt would have failed. I have contacted GMC regarding the issue. They advised me that there was an extended warranty for this item but it has since expired on my vehicle. They are not willing to fix even though it is a big safety concern.

The brake system failed upon pulling into a parking space. Had it happened a few, short moments before, there would have been a high probability of a crash. The vehicle was taken to Hardy Buick GMC Chevrolet. Upon reading the codes, I was told that the vehicle needs a new master cylinder. (It has only 672 miles on it and I've owned it less than 3 weeks.) Numerous lights came on, including: Brakes, ABS, Traction Control, Engine, as well as 2 others. A message came up on the screen that said, "Brake System Failure, 62 MPH Top Speed." There were other messages that cycled that I did not get to make note of, but one made mention of "power steering." Upon research, I found that there are recalls on certain 2021 Buick Encore GX's for an issue related to brake system failure. I was told, based on my VIN number, that my vehicle is not included in that specific recall, however, when my brake system failed, it did exactly as what was described as the potential consequences of the brake failure issue in the vehicles recalled.

2012 Buick Lacrosse. Consumer writes in regards to rear toe links safety recall. THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE.

While driving, the engine shuts down and restarts. At the same time, all four door locks unlock and lock. In most cases, the issue happens once and does not reappear for that trip. The worst can have it do this at least three times. Once, I did notice an alert message appears on my console that disappeared as soon as it happened. This instances appear not to be as bad, since I had the battery replaced (Shortly after this issue appeared, the battery went from being a "good" battery, to a dead one. Nevertheless, these issues do happen on a periodic basis.

The contact owns a 2010 Buick LaCrosse. The contact received notification of NHTSA campaign number 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Buick LaCrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.