BUICK Complaints

The contact owns a 2016 Buick Cascada. The contact stated that the rear windshield separated from the convertible top making it difficult to secure the top of the vehicle. The contact took the vehicle to the dealer who stated that the window and top of the vehicle needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The contact was informed that the Vin was not under recall. The approximate failure mileage was 18,000.

Within 90 days of purchasing my used 2014 Buick Enclave the alert came on telling me to have the air bag serviced. It was within the 90 warranty from the used dealership so at no cost they took it in and then let me know it was a recall issue the dealership had to address. After almost a week I got my vehicle back and “all was corrected” for a month or so. Then one day it just came back on again. It decides when it will alert me at random. But I do not see it listed as a recall because it was “repaired”. Twice now when I have been on a long road trip and have been driving for more than 5 hours my sensor for my tires will start alerting me to have my tire sensors serviced. Once the vehicle has been restarted it seems to reset itself.

I purchased the buick regal new in Feb 2016. After about two years, it skid on a perfect road surface in a perfect weather, the traction control light and the engine light came on, but disappeared after 30 seconds or so. The problem was scary enough that I brought the car to a neighborhood dealership to see if there was any safety recall for that issue. There was none. The replaced a sensor or something to fix the problem. It has not happened again until two weeks ago. Exactly the same thing happened, skid briefly on a perfect road surface in a perfect weather condition, skid light and the engine light came on, but disappeared after a minute. I brought back the car to the dealership and asked them find the original record for fixing the problem. But, they insisted it was not the same issue, this time it was my old tires that caused the problem. I got all my tires and brakes replaced, but still experienced the same problem. Given severity of the safety hazard, now I am afraid to drive the car. I could easily been in an accident if there were more cars around during either of the skidding incidents. I am surprised there was no report from other car owners. I could not be the only one experienced this problem. Very serious safety hazard for sure.

Was rear ended by a suspect fleeing police, he hit me about 100 mph, pushed my car into the rear of the car in front of me. Air bags did not deploy.

The contact owns a 2012 Buick LaCrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA for assistance. The contact had not experienced a failure. VIN tool confirms parts not available.

I have a 2021 Buick Enclave Premium purchased 01.03.2021from Alden Buick-GMC been having problems with my brakes when I apply my brakes I have a brake noise grinding growling noise coming from the brakes. Took vehicle to dealership today 06.01.2021. Was told cause is Composition of brake material, dealers informed by GM not to replace any parts or attempt any repairs at this time. Was informed vehicle is safe to drive and GM engineering is working on a solution to this concern. I am concerned should the brakes not work properly when applied causing an accident. Would like to know if NHTSA is aware of this problem on the 2021 Buick Enclaves and 2021 Cadillac XT5-XT6, 2021 Chevrolet Blazer, Traverse, and 2021 GMC Acadia? Would like to know if NHTSA feels it is safe to drive?

The contact owns a 2009 Buick Lucerne. The contact stated that on multiple occasions the vehicle would not immediately start-up. The vehicle was examined by an independent mechanic who diagnosed that the fuel pump relay was faulty and needed to be replaced. After replacing the fuel pump relay the failure was temporarily fixed before it recurring. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 79,000.

The contact owns a 2013 Buick LaCrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

The contact owns a 2003 Buick LeSabre. The contact stated that after his friend drove the vehicle to his residence, there was a burning oil odor detected. The contact opened the hood and there was smoke coming from the engine. The vehicle was diagnosed by an independent mechanic as a valve cover gasket leak. The vehicle was not repaired. The contact was concerned that the failure could lead to an engine compartment fire. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in a recall. The failure mileage was 136,776.

The contact owns a 2011 Buick LaCrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.