BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 BUICK ENCORE GX- BATAVIA, NY
STARTED HAVING TROUBLE LAST WEEK WITH THE FUEL GAUGE AND A CHECK ENGINE LIGHT. TOOK THE CAR IN TO HAVE IT SERVICED AND THEY FOUND THAT RODENTS HAD CHEWED THROUGH THE HARNESS LOCATED BY THE FUEL. COST $850 TO REPAIR WHICH WAS NOT COVERED UNDER WARRANTY. HAD THE CAR BACK TWO DAYS AND WENT TO USE THE CAR AND IT COMPLETELY STOPPED FUNCTIONING ONCE WE PULLED OUT INTO TRAFFIC. WE LIVE ON A HIGHLY TRACTOR TRAILER TRAVELED ROAD AND HAVING THE CAR JUST STOP WORKING COULD HAVE ENDED IN AN ACCIDENT IF A CAR WAS COMING FROM EITHER DIRECTION. MY SON WAS IN THE PASSENGER SEAT AND I AM INCREDIBLY UPSET THAT THEY COULD HAVE BEEN HURT. WE NEEDED TO CALL THE POLICE AND A TOW TRUCK WITH MY YOUNGEST SON IN THE CAR. RECEIVED A CALL FROM THE DEALERSHIP AFTER INSPECTION TO FIND OF THE SAME HARNESS HAS BEEN CHEWED THROUGH AGAIN. THE HARNESS APPARENTLY IS A SOY BASED PRODUCT. WE ARE BEING TOLD ONCE AGAIN THIS IS NOT COVERED UNDER WARRANTY AND MY BIGGER CONCERN IS HOW THIS IS GOING TO STOP HAPPENING. THIS DOES NOT SOUND LIKE AN OUTSIDE INFLUENCE BUT RATHER A MANUFACTURING DEFECT. USING A SOY BASED PRODUCT MAYBE CHEAPER TO MANUFACTURE AND BETTER FOR THE ENVIRONMENT BUT IT'S GOING TO MAKE THE CAR COMPLETELY UNSAFE FOR MY FAMILY TO BE IN. IF THE HARNESS IS GOING TO BE MADE OUT OF A SOY BASED PRODUCT AND I BELIEVE THAT THIS SHOULD BE SOMETHING NOW COVERED UNDER WARRANTY AND NOT EXPECTED FOR US TO PAY OUT OF POCKET FOR.
Source: NHTSA WEB SITE -
2012 BUICK REGAL- ROCHESTER, NY
MY PASSENGER HEADLIGHT WENT OUT AND DID KNOW TILL I GOT A TICKET. I HAVE TAKEN IT TO A REPAIR SHOP FOR REPAIR TWO TIMES AND THEY FOUND THAT IT IS NOT SEALED PROPERLY. THERE IS CORROSION UNDER THE HEADLIGHT ASSEMBLY DUE TO IT COLLECTING WATER. HOW CAN THIS BE FIXED I HAVE HEARD THAT THIS IS A BIG ISSUE PLEASE ADVISE ON WHAT CAN BE DONE TO HELP EVERYONE AFFECTED.
Source: NHTSA WEB SITE -
2004 BUICK RENDEZVOUS- MOUNT VERNON, NY
THERE HAS BEEN A LEAK FROM THE FUEL TANK SINCE 2006 WITHOUT ANY ACCIDENT TO THE VEHICLE AND AM HAVING DIFFICULTY FINDING ONE TO REPLACE IT. ONE CAR PARTS ATTENDANT INFORMED ME OF THE RECALL ON THIS PROBLEM.
Source: NHTSA WEB SITE -
2015 BUICK VERANO- SPRING, TX
THE CAR STOPPED, I GOT A BOOST AND IT IMMEDIATELY CUT OFF AGAIN, HAD IT TOWED TO SHOP, THEY STATED IT WAS ALTERNATOR SO I PURCHASED A NEW ONE AND IT DIED AGAIN, PURCHASED A NEW BATERY AND STILL DEAD. THE RECALLS SHOWING ELECTRICAL PROBLEMS FOR 2013 AND 2014 BUT I HAVE A 2015
Source: NHTSA WEB SITE -
2014 BUICK REGAL- BUTTE, MT
PURCHASED IN JAN 2021 WITH 94K MILES AND AS OF MAR 2021 96K MILES A CATASTROPHIC ENGINE FAILURE OF THE #4 CYLINDER. CRACK IN THE PISTON RING GROOVES AND NOW HAS ZERO COMPRESSION. WHILE DRIVING THE HIGHWAY AT 74 MPH. LOSS OF ENGINE POWER AND CHECK ENGINE LIGHT IS ON AND WILL STALL AT IDLE EVEN IN NEUTRAL WHILE SITTING AT A STOP LIGHT OR STOP SIGN. ENGINE OIL FOUND UNDER THE CAR AS WELL BUT NOT SURE SPECIFIC LOCATION AT THIS TIME. HEAVY BLUE SMOKE FROM EXHAUST AND VERY ROUGH IDLE WITH LACK OF RESPONSE FROM THE TURBO ALONG WITH THE TRACTION CONTROL LIGHT ON AS WELL.
Source: NHTSA WEB SITE -
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2017 BUICK VERANO- MARIETTA, GA
THESES ITEM HAD A RECALL... AND NO ONE NOTIFIED ME. THE ISSUES WAS NEVER CHECKED OR FIXED
Source: NHTSA WEB SITE -
2013 BUICK REGAL- ST. CLAIR SHORES, MI
ADDENDUM TO REPORT 11400295 - HERE'S A PICTURE OF THE AMOUNT OF WATER ACCUMULATED IN THE HEADLIGHT LENSE IN LESS THAN A WEEK. I'M REPLACING THE BULB AND BALLAST FOR THE THIRD TIM IN LESS THAN 8 MONTHS - HELP
Source: NHTSA WEB SITE -
2011 BUICK LUCERNE- REDDICK, IL
ABS LIGHT AND STABILITY CONTROL LIGHT ON. SO I HAVE NO ABS FUNCTION OF THE BRAKES. HAD FRONT WHEEL BEARING REPLACED BUT DIDN'T FIX THE ISSUE. ABS AND TRACTION CONTROL MODULE LIGHT STILL ON.
Source: NHTSA WEB SITE -
2012 BUICK LACROSSE- HOLMDEL, NJ
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ALL AMERICAN CHEVROLET, INC. (1255 NJ-35, MIDDLETOWN TOWNSHIP, NJ 07748, (732) 671-6200) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 BUICK ENVISION- FORT MYERS, FL
TWICE IN THE LAST MONTH, I HAVE BEEN DRIVING IN MOTION LESS THAN 5 MPH, AND THE CAR ACCELERATED BY ITSELF. I HAD TO SLAM ON THE BRAKES TO STOP IT. THE TIRES SCREECHED. VERY SCARY AS IT ACCELERATED FAST, LURCHING FORWARD. BOTH TIMES IN A CAT LOT.
Source: NHTSA WEB SITE