BUICK Complaints

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT FREYSINGER BUICK GMC SERVICE & PARTS LOCATED AT 16251 CARLISLE PIKE, MECHANICSBURG, PA 17050, (717) 620-0407) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AFTER COLD START THE BRAKE SYSTEM IS WEAK TO NON EXISTENT. WE HAVE A SLOPE OF APPROXIMATELY 25-30 DEGREES AND THIS CAUSED US TO GO INTO OUR NEIGHBORS YARD WHEN THE BRAKES ONLY SLOWED THE VEHICLE AND COULD NOT BRING IT TO A COMPLETE STOP. WE ARE CURRENTLY WORKING WITH OUR LOCAL DEALERSHIP TO GET THE PROBLEM FIXED, HOWEVER DIAGNOSIS IS PROBLEMATIC DUE TO THE FACT THAT IT ONLY OCCURS ON A COLD START AND THEN BECOMES A NON ISSUE. CURRENTLY YATES BUICK IN GOODYEAR AZ HAS BEEN DISMISSIVE AND UNHELPFUL WITH THIS PROBLEM AND BUICK CUSTOMER CARE LINE IS EQUALLY UNHELPFUL. I WILL UPDATE IF I CAN FIND A MECHANIC THAT CAN DIAGNOSE THE PROBLEM.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED WHILE DRIVING 50 MPH, THE DRIVER'S SIDE REAR TOE LINK FRACTURED AND PUSHED THE WHEEL OUTWARDS AT A 45 DEGREE ANGLE, ALMOST CAUSING A COLLISION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO REPLACED THE REAR DRIVER'S AND REAR PASSENGER'S SIDE TOE LINK. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 190,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT NOTIFIED INGERSOLL AUTO OF DANBURY (84 FEDERAL RD, DANBURY, CT 06810) OF THE RECALL AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING MY VEHICLE WHEN IT SUDDENLY STALLED AND WOULD NOT START, I HAD IT TOWED TO A MECHANIC AND WAS ADVISED IT NEEDED AN ENGINE, THIS WAS A KNOWN PROBLEM WITH THE 2008, 2009, 2010 BUICK ENCLAVES, BECAUSE OF THE OIL PUMP DRAINING THE ENGINE OF OIL IT SEIZED THE ENGINE. I CALLED GM AND ASKED WHY THEY HAVEN'T RECALLED THE 2010 ALONG WITH 2008, AND 2009 MODELS WITH THE SAME ENGINE AND ISSUE. THEY SAID ITS BEEN ACKNOWLEDGED BUT THERE IS NO FUTURE DATE IF OR WHEN THE 2010 BUICK ENCLAVE WOULD BE RECALLED FOR THE ENGINE- OIL FAILURE! THIS COST OVER $4800 DOLLARS TO GET FIXED, I JUST PURCHASED THE CAR FROM A DEALERSHIP LESS THAN A YEAR PRIOR, VERY DISAPPOINTED WITH DEALER FOR NOT MAKING ME AWARE TO CHECK OIL EVERY FEW DAYS SO THIS WOULDN'T HAPPEN. I ALSO JUST HAD THE OIL CHANGE DONE A MONTH BEFORE THE ENGINE SEIZED!

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER TWIN BUICK GMC LOCATED AT 960 MORSE RD, COLUMBUS, OH 43229 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WINDSHIELD WIPER AND WINDSHIELD CLEANER SWITCH WORKS AT TIMES THEN STOPS. THE OTHER DAY IT STARTED TO RAIN WHEN GOING HOME FROM MY WIFES DOCTOR APPOINTMENT. WE LUCKLY WERE ABLE TO PULL OVER. WIPER SWITCH WORKED 1 TIME SENCE THEN FUSES AND RELAYS GOOD

THE VEHICLE'S GAS TANK WON'T HOLD MUCH AND CLICKS AS IF FULL. ALSO, WHEN ON UNEVEN PAVEMENT OR GROUND, THE ⛽ GAS WARNING LIGHT COMES ON, EVEN AFTER GAS WAS JUST PUT IN. IN ADDITION, AT TIMES I SMELL A "BURNING ELECTRICAL" SMELL AND THE HEADLIGHTS GO OUT, THE BRIGHTS FAIL TO "CLICK" ON OR GOES OFF BY ITSELF. THE TURN SIGNAL LIGHTS HAVE TO BE TURNED MANUALLY TO BLINK. ALL TURN SIGNAL LIGHTS HAVE BEEN REPLACED MULTIPLE TIMES AND THIS DOES NOT FIX THE PROBLEM. THE BACK TURN SIGNALS WORK AND LIGHT UP, BUT NOT THE FRONT & BLINK AT A FASTER RATE. EVEN ONE SIDE HEADLIGHT ENGAGEMENT WAS REPLACED AND THE PROBLEMS STILL EXIST.

SON WAS DRIVING CAR AND THE STEERING LOCKED. VEARED OFF ROAD AFTER TURNING ONTO STREET, WENT OVER CURB ONTO SIDEWALK AND HIT LIGHT POLE AND CONCRETE BENCH, STOPPING INCHES FROM A BUILDING. CAR WAS TOTALED

I WAS DRIVING ON A 70MPH HIGHWAY. WENT TO PASS SLOWER VEHICLE. THE CAR DID NOT REACT TO THE ACCELERATOR. IN FACT IT SLOWED DOWN WITH THE ENGINE TRYING TO REV UP. LUCKILY, THERE WERE NO OTHER VEHICLES TRYING TO PASS AT THE SAME TIME BECAUSE I HAD TO DROP BACK. CAR IS CURRENTLY AT A BUICK DEALERSHIP FOR ENGINE PROPULSION REPAIR. DO NOT HAVE COMPLETE ESTIMATE FOR REPAIR YET. WAS TOLD COULD BE APPROX $2300. ONE YEAR EARLIER, AT 50000 MILES HAD SIMILAR ACCELERATION PROBLEMS BECAUSE OF CATALYST CONVERTER. THE CATALYST CONVERTER WAS REPLACED UNDER WARRANTY.