BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 BUICK LACROSSE- SUFFOLK, VA
THE VEHICLE ONLY HAS 30196 MILES ON IT.THE PASSENGER SIDE AIRBAG STAYS ON ALL THE TIME. I NOTICED THERE ARE A LOT OF COMPLAINTS ABOUT THIS MODEL BUICK LACROSSE.WHY HASN'T A RECALL BEEN ISSUED ON THESE VEHICLES.
Source: NHTSA WEB SITE -
2013 BUICK REGAL- OMAHA, NE
MY DRIVER'S SIDE HEADLIGHT IS OUT, CONDENSATION INSIDE THE HEADLIGHT AS WELL. BOUGHT $106.00 HALOGEN REPLACEMENT BULB AND LIGHT STILL ISN'T WORKING. AFTER LOOKING FOR OTHERS WITH THE SAME ISSUE I SEE THIS THERE IS COMPLAINTS AND RECALL FOR "SOME" MODELS OF THE 2013 BUICK REGAL (TURBO PREMIUM 3) SPECIFICALLY BY CHECKING MY VIN FOR THE RECALL. OBVIOUSLY HAVING THE EXACT SAME ISSUE OTHER REGAL MODELS OF SAME YEAR WERE RECALLED FOR.
Source: NHTSA WEB SITE -
2003 BUICK CENTURY- CLAYTON, IL
SERVICE ENGINE LIGHT AND GAS LIGHT CAME ON. CODE READ AT AUTOZONE INDICATED PO135- OXYGEN SENSOR. TWO DAYS LATER, BOTH CHECK ENGINE LIGHTS CAME ON, SECURITY, BATTERY AND GAS LIGHTS. EVEN REVVED UP AND HAD OTHER ISSUES WITH FUEL ECONOMY AND COMPRESSOR KICKING ON AND FAILING TO START. OTHER ISSUES, POPPING NOISE WHEN TURNING STEERING WHEEL. THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER OFFERED A LOYALYTY CERTIFICATE A LEASED VEHUCLE OR A POSSIBLE REIMBURSEMENT OF 500.00 FOR REPAIRS. NEITHER OF THE REMEDIES SATISFIED THE CONSUMER. THE CONSUMER REQUESTED TO HAVE THE VEHICLE REPAIRED AT NO COST OR BE REIMBURSED 3,500.
Source: NHTSA WEB SITE -
2013 BUICK LACROSSE- DURANT, OK
CONSTANTLY BEEN HAVING ENGINE PROBLEMS. ENGINE LIGHT COMING ON AND OFF. I WAS DRIVING IT DOWN A HIGHWAY, COMING TO A STOP DUE TO A RED LIGHT WHEN THE WHOLE FRONT OF MY CAR BEGIN TO SPUTTER AND GAVE OUT. IT READ "STABILTRAK" BUT WHEN TAKEN TO THE SHOP IT ONLY READ A CODE FOR THE CARBON FILTER. WHICH, WAS CHANGED AND DID FIXED THE PROBLEM FOR THE TIME BEING. HOWEVER, ITS DOING THE SAME THING AGAIN.. WHICH IS VERY DISSAPOINTING BECAUSE ITS A VERY WELL KEPT UP WITH CAR, NEVER GOES WITHOUT ITS NECESSITIES.. AND AT THIS POINT I'M THINKING IT COULD BE MY BRAKING SYSTEM DUE TO THIS PROBLEM WEAKENING MY BRAKES BUT I DON'T SEE WHY BECAUSE THOSE WERE CHANGED ABOUT 6 MONTHS AGO. MAYBE, EVEN AN ELECTRICAL PROBLEM WITH MY TRACTION CONTROL.
Source: NHTSA WEB SITE -
2010 BUICK LACROSSE- KANSAS CITY, MO
EVERYTHING I TURN THE CAR ON; ITS SAYING "AC TURNED OFF DUE TO HIGH ENGINE TEMPERATURE AND MY CAR ISN'T RUNNING HOT AND MY AC SEMI WORKING. ELECTRICAL SYSTEMS ISN'T WORKING PROPERLY BECAUSE I CAN'T TURN MY RADIO OR AC ON
Source: NHTSA WEB SITE -
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2016 BUICK REGAL- MORENO VALLEY, CA
WHEN ACCELERATING THE VEHICLE AFTER COMING TO A STOP OR SLOWING DOWN STUMBLING/STUTTERING OCCURRED ALONG WITH THE CHECK ENGINE LIGHT COMING ON AND THE STABILITRAK/ TRACTION CONTROL LIGHT. CONTINUED ON INTO THE NEXT DAY WITH THE SAME PROBLEMS EXCEPT THE CHECK ENGINE LIGHT TURNED OFF AND CAME BACK ON WITH AN OIL LIGHT. WAITING ON DEALERSHIP TO INSPECT. DEALERSHIP MENTIONED MULTIPLE CARS THERE WITH THE SAME PROBLEM.
Source: NHTSA WEB SITE -
2016 BUICK ENCORE- KANEOHE, HI
2/2017- PURCHASED NEW 2016 BUICK ENCORE AT HONOLULU GMC IN FIRST 2 YEARS- DEALERSHIP REPLACED 4 BATTERIES I HAVE ALL STOCK ITEMS I HAVEN'T ADDED/UPGRADED ANYTHING ON THE VEHICLE THEY SAID I HAD NO WARRANTY AFTER 50,000 MILES WHICH WAS A LIE AFTER HAVING TO REPLACE THE BATTERY 2 MORE TIMES AND WATER PUMP ONCE SUCCESSFULLY AND NOT AT THEIR DEALERSHIP. 1/2021 I FOUND THE ORIGINAL PURCHASE PAPERS, WHILE DEEP CLEANING CAR BEFORE TAKING IN TO BE FIXED ELSEWHERE AND THEN GMC ADMITTED I HAD AN EXTENDED WARRANTY. DUE TO LONG WAIT TIMES NEAREST APPOINTMENT IN 2/2021. 2/2021 TOOK TO FIX A/C BLOWING WARM, ENGINE LACK OF AND LOSING POWER (WHICH WE TOOK IN FOR THIS BEFORE AND THEY SAID NOTHINGS WRONG JUST NEEDED AN OIL CHANGE OR SOMETHING, GOTTA FIND PAPERWORK FOR THAT REPAIR TO BE SURE) AND PARASITIC BATTERY TEST THEY DIDN'T DO THE BATTERY TEST (OF COURSE THEY DIDN'T) THEY FIXED THE A/C BUT INSTEAD OF USING THE WARRANTY, CHARGED ME A HIGHER DIAGNOSIS FEE AND NEVER FILED THE CLAIM, SAID THE ENGINE WAS DUE TO SUBPAR SPARK PLUGS WE TOOK BACK OUR CAR AND REPLACED SPARK PLUGS WITH DENSO. THERE WAS STILL THE SAME PROBLEMS. 3/23/2021 NOW THEY'RE SAYING CYLINDER 1 AND 3 SPARK PLUGS ARE STUCK WANT TO CHARGE $2500 FOR FULL FIX, WARRANTY WILL COVER $1300, BALANCE IS FOR GASKETS AND LIQUID REFILL. NOTE: NO ONE CHANGES THE SETTINGS IN A TORQUE WRENCH IN THE MIDDLE OF DOING SPARK PLUGS. HOW IS IT ONLY 2 ARE SEIZED? THEY'RE LYING I NEED A LAWYERS HELP PUTTING THIS HERE IN CASE ANY ONE ELSE HAD SIMILAR. MULTIPLE OTHER ISSUES IN BETWEEN THESE. I HAVE VIDEO RECORDINGS OF SOME OF THESE INSTANCES AND PAPERWORK FOR EACH REPAIR
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- OAK CREEK, WI
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE PRESSING THE BUTTON TO UNLOCK THE TRUNK OF THE VEHICLE, AFTER A SHORT WHILE, THE TRUNK WOULD INDEPENDENTLY CLOSE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED A BRUISE ON THE RIGHT SHOULDER FROM THE INADVERTENT CLOSING OF THE TRUNK. THERE WAS NO MEDICAL ATTENTION SOUGHT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR LOCAL DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 BUICK ENCLAVE- NOBLE, OK
BLIND SPOT WARNING LIGHT STAYS CONTINUOUSLY LIT IN BOTH MIRRORS; POWER STEERING IS COMPLETELY OUT. VEHICLE IS ALMOST UNDELIVERABLE AT THIS POINT. VERY HARD TO TURN. HAVE HAD FLUIDS, BASIC MAINTENANCE CHECKED. TOLD IT COULD BE THE ELECTRONIC POWER STEERING SENSOR OR THE THE POWER STEERING PUMP
Source: NHTSA WEB SITE -
2002 BUICK PARK AVENUE- CARRIRERE, MS
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE