BUICK Complaints

power steering failure while driving at highway speeds. In traffic had a warning come on power steering fault. Then wheel was hard to turn. Had to use strength to steer car home approx. 25 miles. Took to dealer they had car for 3 days before repair done. For $1800 repair bill. Said it was a circuit card in the steering system that was the problem. 2015 years had a recall but not 2016 . But the failure from the 2015 is the same with the 2016 year. GM contacted and they deny claim to get repair cost refunded.

The contact owns a 2021 Buick Envision. The contact stated that while his wife was driving at an undisclosed speed on the freeway, the vehicle unintendedly accelerated around a corner, with the floor mat stuck under the pedal. The driver depressed the brake pedal for an extended time, but the vehicle continued accelerating. The driver pressed the park button, which slowed the vehicle, and the driver was able to pull over safely. There were no warning lights illuminated. The vehicle was taken to the local dealer, and the owner was informed about a possible recall. The dealer determined the failure was due to a stuck floor mat and sudden unintended acceleration. The front and rear brakes were replaced along with the floor mat. The floor mat was PN: 84734211. The manufacturer was not contacted. The failure mileage was approximately 37,000. The VIN was not available.

The front passenger air bag sensor turns off either before we begin driving or while the vehicle is in motion. The manual says that if you have a seat cushion or are not in the position for the sensor to "see" you, it may turn off. I have a bad back, and I need my 2-inch seat cushion for long trips, or I will be in pain. But when I use my seat cushion, the sensor turns the air bag off. So, if I use my seat cushion (or the sensor otherwise decides to turn the air bag off), I am not protected in the case of an accident. If I don't use my seat cushion, I am in pain from my back. The front passenger air bag should have a manual switch and have the ability to be kept on all of the time, that decision being made by the passenger and not a sensor that is not smart enough to adjust to an additional cushion or other situation.

My 2020 Buick Encore GX is showing a message with accompanying ding ding sounds "Shift to Park" after I put my car in park. This malfunction will not allow the car to be locked. I see there are many complaints and lawsuits that GM has not attended to. How do we get GM to initiate a recall on something they are and were well aware of.

Dear NHTSA Safety Team, I am submitting a formal safety complaint regarding my 2020 Buick Enclave (VIN: [XXX] ). My vehicle has experienced repeated engine shutdowns while driving, creating a serious safety hazard. Vehicle & Incident Details: * Make/Model/Year: 2020 Buick Enclave * VIN: [XXX] * Mileage: ~116,834 miles (purchased at ~62,000 miles, used) * Purchase Date: [Insert Month/Year] * Dealer: Kyle Durrence Claxton Dealership Repair History: * First repair attempt: TPMS system * Second repair attempt: Connector assembly block * Total out-of-pocket spent: $4,000+ * Despite these repairs, the vehicle continues to shut off unexpectedly while driving. Safety Impact: * Engine shuts off while the vehicle is in motion, creating a risk of collision. * Vehicle is my only mode of transportation. * Dealership has not provided a loaner vehicle. Additional Concerns: * I have discovered forged signatures on my original finance/loan paperwork from the dealership, which I previously reported to the dealership General Manager without response. Requested Action: I request that NHTSA record this safety issue, investigate the repeated engine shutdowns, and consider whether this defect warrants a recall or further manufacturer action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving down the road and car became sluggish to respond/accelerate and could barely operate at slow speeds or not be able to go. Thankfully at this time I was close to home and not on the highway but was leaving on a long trip with areas of no service and isolation and temps in the -20F could be a very dangerous situation. There were no warning lights on at all. But I own a code reader and hooked it up anyways and got code P0299. Took it to a small local repair shop and will include their report as a file because I don't understand all of it but this is a known issue/defect from the manufacturer with a technical bulletin out about it with a fix for it. Was never notified of this at purchase or since. Then took to the manufacturer dealership to try and get them to fix it but they won't and want more money than the small shop. Feel misled when headquarters said yea we should cover that move it to a dealership.

The contact owns a 2001 Buick Park Avenue. The contact stated that while starting the vehicle, the hood exploded and caught on fire. The fire was extinguished with 3 buckets of water. There was no property damage. It was unknown whether warning lights illuminated after the failure. There was no injury sustained; however, the contact stated that the incident was traumatic. The vehicle remained at the contact's residence, pending evaluation. No police report was filed. The contact related the failure to an unknown recall. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was unknown. The failure mileage was approximately 200,000.

The back window on the convertible top has separated from the fabric. Buick dealership said it was not a covered item under the extended warranty. We tried to glue it back down but it keeps separating all around. Dangerous situation because it could separate completely during travel and cause an accident/injury to others. Should be a recall item since it is being reported by several other Cascada owners.

The rear window of the convertible top starts to pull away from the top itself. Could separate and displace entirely causing damage or injury behind.

Car was purchased on 1/2/25 and first issue with vehicle was on 1/30/25 for check engine light. Feb 20,2025-Check engine light, car shakes, radio and dash go in and out, passenger rear window screeches. issues fixed except vibration. May 26, 2025 check engine light. rear window still making noise-fixed . Trunk gets stuck-no fix. Unaligned lane assist, car continues to shake. Sept, 26 2025-Brakes continue to make noise and now pulsate. Dealer found that pads and rotors were warped and had discoloration, and were replaced under warranty at 11,845 miles. CAR WAS IN SERVICE FROM SEPT 26-OCT 23, 2025. BRAKE NOISE STARTED 2 DAYS LATER-TEXTED ADVISOR Dec 4-Car continues to shake and brakes continue to make squealing noise. Have email from GM TAC stating "SOME noise from the brakes is a normal characteristic, especially if the brakes are cold or wet. this is a condition we have no control over as it has to deal with the environment and weather. I LIVE IN FLORIDA! CAR WAS IN SERIVCE DEC 4-DEC 26, 2025. NO RESOLUTION AGAIN Feb 6-Car leaking and overheating, passenger rear window not going down, exterior antenna cover came off, still shaking and brakes still squeaking. I WAS TOLD BRAKES ARE NO LONGER UNDER WARRANTY AND NOTHING THE CAN DO AFTER 7,500 MILES YET THEY WERE PREVIOUSLY REPLACED AT 11k MILES AND I'VE VOICE CONCERN FOR MONTHS AND NOTHING WAS DONE BEFORE. AND OTHERS WERE REPLACED EVEN OVER 7,50MILES I am concerned over the safety of myself and my family with these continues brake issues.