BUICK Complaints

I WAS TOLD TO REACH OUT TO THIS SITE BECAUSE OF THE ISSUES I AM HAVING WITH MY VEHICLE. I HAVE BEEN IN A THE PROCESS OF TRYING TO GET MY 2018 BUICK BOUGHT BACK BY GM. IN JUNE 2019 THE BUICK DIED ON THE RAILROAD TRACKS IN ARCHIE, MO THEN 30-40 SECONDS LATER IT STARTED BACK UP ON IT'S OWN WITHOUT MY ASSISTANCE. I CALLED ON-STAR RIGHT AWAY AND ASKED IF A CODE WAS THROWN. NO CODE WAS THROWN. I DROVE IT TO THE DEALERSHIP. THEY FOUND THAT THE BATTERY WHICH WAS NOT EVEN A YEAR OLD BLEW UP INSIDE ITSELF. I BOUGHT THE BUICK 8.24.2018. THEY DEALERSHIP REPLACED THE BATTERY. IN JULY OF 2019 I WAS DRIVING ON 1-70 RIGHT BEFORE THE 291 EXIT AND THE CAR JOULTED (THE ONLY TIME IT HAS EVER DONE THAT) IT DIED AGAIN 30-40 SECONDS THE CAR CAME BACK ON. ONCE AGAIN I CALLED ON-STAR, NO CODES POPPED UP. I CALLED THE DEALERSHIP TO LET THEM KNOW I WAS BRINGING IT BACK BECAUSE OF THE ISSUE. I GOT ONTO 291 SOUTH RIGHT BEFORE EXIT 214 THE BUICK DIED AGAIN 30-40 SECONDS THE CAR STARTED BACK UP. I TOOK IT STRAIGHT TO THE DEALERSHIP. THEY HAD THE BUICK IN THE SHOP FOR A WEEK, THEY COULD NOT DUPLICATE WHAT WAS HAPPENING. THEY TOLD ME THAT IT HAS TO DO SEVERAL TIMES AND TO BRING IT BACK IF IT DOES IT A COUPLE MORE TIMES. IT DID AGAIN AFTER JULY 2019 WHEN I WAS DRIVING IT AROUND OLATHE IN TOWN. I DID NOT REPORT THIS TIME. IN MAY 2020 I HAD JUST GOT ONTO 435 FROM WORNALL @1715 BEFORE I COULD HIT ROE THE CAR DIED ON THE INTERSTATE AND STARTED BACK UP 30-40 SECONDS. THIS TIME I CALLED GM ITSELF, IF IT WAS NOT FOR LOCK DOWN. I WOULD HAVE DIED. GM HAS DENIED MY BUY BACK. THE DEALERSHIP KEEPS TELLING ME THERE ARE NO CODES BEING THROWN NOTHING WE CAN DO. I COULD HAVE BEEN INJURED OR KILLED. WHEN THE BUICK DOES THIS I HAVE NO CONTROL OVER THE STEERING WHEEL, PEDALS, OR ELECTRONICS IN THE CAR. I CAN NOT WARN ANYONE THAT IS BEHIND ME THAT THIS HAS HAPPENED. I AM SCARED TO EVEN GET IN THE BUICK. .

FAULTY HEADLAMP ALLOWING WATER TO ACCUMULATE AND SHORT OUT BALLAST. THIS IS A $1300 PART THAT SHOULD NOT BE GOING OUT LIKE THIS.

THE SEAL AROUND THE TIMING CHAIN WAS LEAKING RIGHT FROM THE FIRST DAY WE BOUGHT THE CAR. THE CAMSHAFT WAS ALSO PITTED AND REPLACED. IT WAS FIXED BY THE DEALER UNDER WARRANTY. THIS ALSO HAPPENED ON OUR 2009 BUICK ENCLAVE. IT LEAKED A LARGE AMOUNT OF OIL THAT COULD HAVE CAUSED MAJOR ENGINE DAMAGE.

THE FIRST TIME THE CAR STALLED WAS AS I WAS APPROACHING THE STOP SIGN.IT STALLED AND THE DASH LIGHT ALL CAME ON. I WAS ABLE TO RE-START IT AFTER PUTTING IT IN PARK. IT THEN HAPPENED AGAIN THE SAME AS BEFORE I GOT HOME. THE NEXT DAY IT DROVE NORMAL FOR AWHILE THEN AS I WAS STARTING IT UP AGAIN IT STARTED WITH A NOISE AND THE LIGHTS ON THE DASH A LIT UP AGAIN. IT SEEMED TO RUN NORMAL AGAIN. BUT A BIT LATER AS I WAS SLOWING DOWN TO MAKE A TURN INTO A PARKING LOT IT STALLED AGAIN. I BROUGHT IT INTO AN INDEPENDENT AUTOMOTIVE GARAGE AND THEY HOOKED UP TO THEIR TESTER AND COULD NOT FIND ANYTHING ABNORMAL WITH THE CAR.

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, A BURNING PLASTIC ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO INDICATED THAT THE FUSE BOX LOCATED UNDER THE REAR SEAT WAS HOT TO THE TOUCH AND THE RELAYS INSIDE HAD MELTED CAUSING THE FUEL PUMP TO OVERHEAT AND FAIL. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER COURTESY BUICK LOCATED AT 7 AUTO CENTER DR. LOUISVILLE KY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.

WHEN DRIVING TO THE GROCERY STORE ONE DAY THE CAR WASN'T ACCELERATING PROPERLY. WHEN O LEAVE THE STORE THE CAR WON'T MOVE WHEN IN REVERSE, THE ENGINE WILL REV BUT NO MOVEMENT. GOT THE DIAGNOSTIC DONE AND WITH LESS THEN 59000 MILES MY TRANSMISSION FAILED.

I HAVE HAD THIS NEW CAR JUST OVER FOR 1 YEAR, IM PRIOR SERVICE MILITARY AND WAS ABLE TO PURCHASE THIS 2019 BUICK ENCLAVE FOR ME ON FATHER'S DAY LAST YEAR BECAUSE PUR OTHER CAR BROKE DOWN ON A FAMILY ROAD TRIP. SO I GARAGE MY VEHICLES I NOTICED A OIL LEAK ON THE GARAGE I DIDN'T WANT TO THINK IT WAS FROM THIS CAR SO I WATCHED IT SEEMED TO BE INTERMEDIATE AT TIMES BUT RECENTLY GOT WORSE SO I TOOK IT IN TOLD THEM AND THEY SAID IT WAS A BAD OIL FILTER BUT THE OIL FILTER IS OPPOSITE SIDE OF THE CAR FROM WHERE THIS LEAK IS DRIPPING ON MY DRIVER'S SIDE. SO I JUST WENT UNDER THERE TO SEE WHAT I COULD FIND I TOO WAS A MECHANIC IN THE ARMY AND OUTSIDE AS A CIVILIAN AFTER SO I LOOKED TOOK ME 5 SECONDS TO LOCATE IT THAT IS THE PICTURE OF THE LEAK. THEN I NOTICED RUST CRACKS ON MY FRAME SO I LOOKED MORE AND DISCOVERED THE RUST CRACKS ARE ON THE BOTTOM AND TOPSIDE OF THE FRAME. SO I DID SOME RESEARCH AND SAW COMING UP IN DEC A RECALL IS GOING TO HAPPEN FOR CRACKED FRAMES ON THE BUICK ENCLAVE 2020 BUT STARTING FROM BUILD DATE'S 3 MONTHS AFTER MINE WAS BUILT BUT MINE SHOWS ALL THE SYSTEMS OF THAT RECALL BUT ISN'T INCLUDED. ALSO I HAD A ISSUE WITH THE STARTER STOP MY FAMILY AND I WERE STOPPED AT A RED LIGHT ON A CITY STREET WITH A CAR INFRONT OF US WHEN THE ENGINE STOPPED NORMALLY THEN WHEN IT TURNED BACK ON MY RPM KEPT GOING UP LIKE YOUR PUSHING THE EXCELLORATOR PEDDLE BUT I WASN'T BECAUSE MY FOOT WAS ON THE BRAKE WHEN I LOOK DOWN I EASED UP A BIT ON THE BRAKE AND IT SHOT FORWARD ON ME I DIDN'T HIT THE CAR INFRONT OF ME BECAUSE I DEPRESSED HARDER ON THE BRAKE TO HOLD IT. THATS WHEN I STARTED LOOKING AND SAW THIS RECALL SOON TO COME OUT.

A CAR PULLED OUT IN FRONT OF MY WIFE. SHE STRUCK THE OTHER VEHICLE IN THE DRIVER'S DOOR. THE AIRBAG DID NOT DEPLOY AND THE SEATBELT DID NOT LOCK. THIS CAUSED HER INJURIES. THERE HAS BEEN A RECALL FOR THIS PROBLEM. IT DID NOT FIX THE PROBLEM. THE ACCIDENT OCCURRED IN A 35 MPH ZONE AND ON A 4 LANE ROAD.

OCT 9TH - I WAS COMING HOME FROM WORK ON OCTOBER 9TH AFTER WORKING A 12-HOUR SHIFT. IT WAS DARK. I WAS GOING SOUTH ON HAPPY VALLEY. I PULLED UP TO A FOUR-WAY STOP ON HAPPY VALLEY AND VICTORY ROAD. I STARTED TO PULL INTO THE INTERSECTION. A GIRL TRAVELING EAST TO WEST DIDN'T STOP AT HER STOP SIGN. WHEN I GOT IN THE MIDDLE OF THE INTERSECTION, SHE HIT ME. THE SPEED LIMIT WAS 45 MPH COMING FROM HER DIRECTION, BUT I DO NOT KNOW HOW FAST SHE WAS TRAVELING. SHE HIT MY CAR AND IT SPUN MY CAR. I REMEMBER HITTING MY HEAD 2 TIMES ON THE SIDE WINDOW AND MY BODY TWICE AGAINST THE DOOR. MY AIRBAGS DIDN'T DEPLOY. MY CAR FACED THE AIRPORT WHEN IT CAME TO A STOP AND WAS FACING WEST.

THE FRAME OF MY CAR FELL OUT WHILE I WAS DRIVING ON A HIGH WAY AFTER I HAD ALREADY REPORTED THE PROBLEM AND HAD BEEN DENIED SERVICES TO GET IT FIXED.