BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 BUICK ENCLAVE
    - BOWIE, MD

    VEHICLE JERKS AT LOW SPEEDS WHEN ACCELERATING. BRAKES GRIND WHEN APPLIED AT HARD BRAKING OR REGULAR BRAKING.

    Source: NHTSA WEB SITE
  • 2000 BUICK LESABRE
    - CARTERET, NJ

    GAS LINES ARE RUSTY AND LOOK LIKE THEY ARE ABOUT TO LEAK GAS AND ALSO I GOT STUCK ON HIGHWAY BECAUSE GAS GAUGE DID NOT WORK BECAUSE GROUND WIRE TO SENDER WAS BROKEN

    Source: NHTSA WEB SITE
  • 2000 BUICK LESABRE
    - CARTERET, NJ

    ENGINE MOUNTS ARE LOOSE AND NEED REPLACEMENT BECAUSE THEY MAKE JERKING SOUNDS WHEN I SPEED UP OR SLOW DOWN MAKING FOR EXTRA MOVEMENTS IN CAR

    Source: NHTSA WEB SITE
  • 2000 BUICK LESABRE
    - CARTERET, NJ

    BRAKE LINES RUSTING EVEN THOUGH I REPLACED THE RUSTY BRAKE LINES BEFORE. THE FIRST TIME THEY ROTTED THROUGH AND I COULD NOT STOP BUT FORTUNATELY I WAS GOING SLOW AND USED EMERGENCY BRAKE.

    Source: NHTSA WEB SITE
  • 2019 BUICK ENCORE
    - SAN JOSE, CA

    HACKER ITS BEING ABLE TO CHANGE STEREO AND PENETRATE INTO THE UNIT AND MANIPULATE CAR SETTINGS AS HE'S PLEASE. DANGEROUS WHILE I AM DRIVING.

    Source: NHTSA WEB SITE
  • 2010 BUICK LUCERNE
    - SEATTLE, WA

    INITIAL INCIDENT HAPPENED WHILE DRIVING ON A STREET. DOOR LOCKS POWER CYCLED LOCK/UNLOCK AND THEN THE CAR WOULD CUT OFF. NO WARNING, NO TIME TO MOVE TO OUT OF TRAFFIC OR TURN ON HAZZARD. I USE THIS VEHICLE TO COMMUTE TO AND FROM WORK/CHILDCARE ETC. I ALSO TRAVEL OF THE FREEWAY ALOT. THAT WAS THE PREVIOUS INCIDENT. THE MOST RECENT INCIDENT OCCURRED WHEN THE CAR WOULD NOT TURN OVER AND UPON DOING RESEARCH WE FOUND THAT IT MAY BE RELATED TO. RELAY ISSUE DUE TO THE FUZE BOX BEING UNDERNEATH THE REAR SEAT. GM CLAIMS THAT BECAUSE A BRACKET USED TO FASTEN THE SEAT IN PLACE INTERFERES WITH THE FUZE BOX AND PRESSES DOWN ON THE FUZE PUMP RELAY AND CAUSES IT TO BURN OUT. AFTER SWITCHING OUT THE RELAYS WITH THE SUGGESTED LOWER PROFILE RELAY, THE CAR DROVE FOR A FEW HOURS AND THEN WHEN WE PARKED WE COULDN'T REMOVE THE KEY FROM THE IGNITION. UPON LIFTING THE BACK SEAT TO DISCONNECT THE BATTERY WE SMELLED AND HEARD THE FUEL PUMP RELAY BURNING AND SIZZLING. SINCE THE CAR WAS "SERVICED" BY A BUICK DEALER IN JUNE I'M ASSUMING THAT IT WASN'T ACTUALLY SERVICED THE RELAY WAS JUST REPLACED AND MAYBE A FEW OTHER TWEAKS HERE AND THERE BUT THE ISSUE WAS NOT RESOLVED. I AM VERY CONCERNED ABOUT THE RELIABILITY OF THIS CAR. I HAVE CHILDREN THAT RIDE IN THE BACK SEAT. I AM FEARFUL THAT THE CAR WILL CATCH FIRE OR SPARK.

    Source: NHTSA WEB SITE
  • 2013 BUICK VERANO
    - VENICE, FL

    PAINT ON HOOD, TOP, AND TRUNK LID FADING OFF. CAR WAS MANUFACTURED IN LAKE ORION MICHIGAN. HEARD MANY OF THE SAME COMPLAINTS FROM THIS SAME ASSEMBLY PLANT. IS THERE A CLASS ACTION LAWSUIT ON THIS MATTER, VERY ANGRY AND CONCERNED.

    Source: NHTSA WEB SITE
  • 2020 BUICK ENCORE GX
    - AVON LAKE, OH

    TL* THE CONTACT OWNS A 2020 BUICK ENCORE GX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V588000 (SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED WHILE DRIVING DOWN HILL HOWEVER, FAILED TO ENGAGE AS DESIGNED. ADDITIONALLY, THE STEERING WHEEL SEIZED. THE CONTACT ATTEMPTED TO ENGAGE THE PARKING BRAKE. THERE WERE SEVERAL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO JOYCE BUICK-GMC, INC. (38039 CHESTER RD, AVON, OH 44011, (440) 934-6600) TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE MASTER CYLINDER, PROGRAM MODULE, BRAKING SYSTEM, AND ENGINE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 752.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 BUICK ENCLAVE
    - FLOWER MOUND, TX

    THE E-BREAK WARNING CAME ON TWICE AFTER RELEASING THE E-BREAK WHEN PARKED, THE WARNING CAME ON SHORTLY AFTER PULLING FROM A SHOPPING CENTER PARKING LOT. THE E-BREAK LIGHT WAS FLASHING WITH THE 'SERVICE LIGHT' ACTIVE AND A DISPLAY NOTIFICATION OF EMERGENCY BREAK ISSUES. BOTH OF THESE TWO INCIDENTS HAPPEN AFTER THE LAST SERVICE UPDATE N19221631 WAS IMPLEMENTED BACK ON 5/2020. THE FIRST ONE WAS PRESENT AROUND SEPTEMBER 2020 AND THE LAST ONE ON 11/23/2020. I'M NOT SURE IF THESE TWO INCIDENTS HAPPEN DUE TO THE IMPLEMENTATION OF THE SERVICE UPDATE BUT IT SEEMS COINCIDENTAL THAT THEY HAPPEN SHORTLY AFTER THE SERVICE UPDATE AS THIS CONDITION DID NOT OCCURRED BEFORE THE SERVICE UPDATE. I DO NOT DRIVE MY BUICK MUCH WITH ONLY ABOUT 11K MILES CURRENTLY SO IT IS NOT OBVIOUS THE PROBLEM IS DUE TO AGE AND USAGE UNLESS THERE IS A DEFECT WITH THE E-BREAK PRODUCT.

    Source: NHTSA WEB SITE
  • 2020 BUICK ENCORE GX
    - NEWNAN, GA

    TL* THE CONTACT OWNS A 2020 BUICK ENCORE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH SHE RECEIVED AN ALERT THAT THE STABIL TRAK SYSTEM AND THE ANTI LOCK BRAKE SYSTEM WERE MALFUNCTIONING. THE LIGHTS SAID DO NOT TRAVEL OVER 62 MPH. THE CONTACT FELT THE BRAKES GOING ALL THE WAY TO FLOOR AND NOT BRAKING PROPERLY. THE CONTACT WAS ABLE TO PULL INTO A PARKING LOT AND SHUTOFF THEN RESTART THE VEHICLE. THE WARNING LIGHTS DID NOT REAPPEAR SO THE CONTACT CONTINUED ON THE ROAD. WHEN CONTACT GOT ON THE ROAD, THE INDICATORS WENT OFF AGAIN AND SHE PULLED OVER OFF THE ROAD INTO A PARKING LOT. THE CONTACT DID SAME PROCESS OF SHUTTING OFF AND RESTARTING AND WAS ABLE TO FINALLY ARRIVE AT HER HOME. THE CONTACT CALLED THE DEALER SOUTHTOWNE MOTORS 695 BULLSBORO DR, NEWNAN, GA 30265 (678) 619-4902. THE DEALER SAID THEY COULD NOT SET AN APPOINTMENT RIGHT AWAY AND HAD NO LOANERS FOR THE CONTACT. THERE WAS A CURRENT NHTSA RECALL 20V588000 (SERVICE BRAKES) ON THE VEHICLE. THE MANUFACTURER HAD NOT BEEN CONTACTED YET AND THE VEHICLE REMAINED UNREPAIRED. THE FAILURE MILEAGE WAS 1.487.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE