BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 BUICK ENCLAVE
    - STONEHAM, MA

    ENGINE LIGHT IS COMING ON DUE TO ISSUE WITH TIMING CHAIN. MY MECHANIC SAID GM ISSUED A SERVICE BULLETIN AND GM OFFERED EXTENDED WARRANTY COVERAGE TO FIX THE PROBLEM FOR MODEL YEAR 2009 BUT NOT 2010 (WHICH IS MY MODEL YEAR). IT WAS A KNOWN PROBLEM AND GM REFUSES TO COVER THE REPAIR OF THE TIMING CHAIN REPLACEMENT.

    Source: NHTSA WEB SITE
  • 2012 BUICK REGAL
    - PICKENS, SC

    THE 2012 BUICK REGAL CONSUMES A QUART OR MORE OF OIL IN LESS THAN 2 WEEKS OR 300 MILES. I AM PUTTING A QUART IN IT JUST TO GET IT TO READ ON THE DIP STICK AND MORE IF NEEDED. AS IT CONSUMES OIL, THE ENGINE GAINS A NOTICABLE TICKING NOISE WITH A ROUGH START. ALL OF THIS IS NOTICED WHILE DRIVING ON A HIGHWAY OR RURAL ROAD. THE BACK RIGHT TIRE AND OR TIRE AREA MAKES A THUMPING NOISE AT ALL SPEEDS. THE TIRE IS NOT THE ISSUE. THE STABILITRAK WARNING LIGHT COMES ON OFTEN . I AM THE 3RD OWNER TO THE CAR WITH WITH 164,333 CURRENT MILES. THE CAR HAS HAD ROUTINE OIL CHANGES ETC BY ALL OWNERS.

    Source: NHTSA WEB SITE
  • 2015 BUICK REGAL
    - CROZET, VA

    WHILE EXITING AN INTERSTATE ON A SHARP CURVE FAILED TO RESPOND. NO WARNING LIGHTS APPEARED. WHEN APPLYING BRAKE STEERING BEGAN TO RESPOND. CONTACTED DEALER SERVICE DEPARTMENT CHARLIE OBAUGH STAUNTON VIRGINIA. VEHICLE IS NOT ON RECALL LIST. PROBLEM APPEARS TO BE SIMILAR TO 2016 STEERING RECALL. DEALERSHIP DID NOT OFFER REMEDY FOR PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE LOSING STEERING WHILE IN MOTION. WHAT OPTIONS DO WE HAVE

    Source: NHTSA WEB SITE
  • 2012 BUICK REGAL
    - ATLANTA, GA

    BOTH HEADLIGHTS WENT OUT WHILE DRIVING AT NIGHT. MECHANIC TOLD ME I NEEDED NEW BALLAST.

    Source: NHTSA WEB SITE
  • 2015 BUICK LACROSSE
    - FLORISSANT, MO

    TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. THE CONTACT STATED THAT UPON PARKING HER VEHICLE IN HER GARAGE, A STRONG FUEL ODOR EMITTED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO LOU FUSZ BUICK GMC (10950 PAGE AVE, ST. LOUIS, MO 63132) WHERE THE VEHICLE WAS DIAGNOSED WITH A FUEL LEAK. THE CONTACT HAD THE VEHICLE REPAIRED OUT OF POCKET. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 BUICK ENCORE
    - TUPELO, MS

    PURCHASED NEW BUICK ENCORE 2020 ON 05/22/2000. PREVIOUS VEHICLE WAS HONDA CIVIC. ENCORE NEVER SEEMED TO HAVE ENOUGH POWER & WOULD DOWNSHIFT. ON 10/19/20 THERE WAS AN ISSUE ACTION REQUESTED) DETECTED BY BUICK BUT I WAS NOT NOTIFIED. THEN ON 10/28/2020, WE WERE DIVING THE VEHICLE WHEN IT SEEMED TO LOOSE POWER & AN 18 WHEELER ALMOST HIT US. ENCORE HAS 5,302 MILES ON IT. 10/28/20 3:41 P.M. MESSAGE FROM BUICK DX. THE ENGINE AND TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE AIR INDUCTION SYSTEM WHICH MONITORS AND CONTROLS AIR INTAKE TO THE ENGINE. WE WERE TRAVELING FROM MEDICAL APPOINTMENTS & ALMOST DID NOT MAKE IT HOME. THE VEHICLE IS VERY DANGEROUS & IS AT THE DEALER NOW. I AM SEVERELY DISABLED & ILL AND BOUGHT THIS VEHICLE FOR MEDICAL APPOINTMENTS OUT OF TOWN. IT HAS CLEARLY HAD A PROBLEM SINCE IT WAS PURCHASED. I WILL NOT PICK UP THE VEHICLE FROM THE DEALERSHIP NO MATTER HOW THEY TRY TO FIX IT AT IS EXTREMELY DANGEROUS WHEN LOOSING POWER. WE WERE ON AN INTERSTATE WHEN THIS STARTED HAPPENING. THANK YOU.

    Source: NHTSA WEB SITE
  • 2020 BUICK ENCORE GX
    - OMAHA, NE

    GENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2020 MODEL YEAR CADILLAC CT4, CT5 AND XT4 VEHICLES, 2020MODEL YEAR CHEVROLET CORVETTE VEHICLES, 2020 ' 2021 MODEL YEAR BUICK ENCORE GX VEHICLES, AND 2021 MODEL YEAR CHEVROLET TRAILBLAZER VEHICLES. MATERIAL USED IN A SENSOR CONNECTION IN THE ELECTRONIC BRAKE BOOST SYSTEM IN THESE VEHICLES MAY HAVE BEEN CONTAMINATED DURING THE MATERIAL SUPPLIER'S PRODUCTION PROCESS. CONTAMINATION OF THIS MATERIAL MAY CAUSE AN INTERRUPTION OF COMMUNICATION BETWEEN THE SENSOR AND THE BRAKE BOOST SYSTEM UNDER CERTAIN CONDITIONS. SAFETY RISK: IF COMMUNICATION WITH THE SENSOR IS INTERRUPTED, ELECTRONIC BRAKE BOOST ASSIST COULD BE LOST. EXTRA PEDAL FORCE WILL BE REQUIRED TO SLOW AND STOP THE VEHICLE, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE ELECTRONIC BRAKE BOOST MODULE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

    Source: NHTSA WEB SITE
  • 2020 BUICK ENCORE GX
    - WELLINGTON, FL

    TL* THE CONTACT OWNS A 2020 BUICK ENCORE GX. THE CONTACT STATED WHILE DRIVING 40 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES TO STOP THE VEHICLE. THE CONTACT PULLED OVER INTO A PARKING SPOT. THE VEHICLE WAS TOWED TO SCHUMACHER BUICK GMC (3031 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, (561) 935-4239) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V588000 (SERVICE BRAKES) HOWEVER, THE PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.*DT *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 BUICK ENVISION
    - YORK, PA

    ON AT LEAST 5 DIFFERENT OCCASIONS THE DASH BOARD LIGHTS AND INFOTAINMENT SYSTEM HAVE WENT COMPLETELY BLACK THIS IS AT VARYING SPEEDS FROM 25 MILES TO 60 MILES AND EVEN SITTING AT A STOP LIGHT THIS HAS HAPPENED. WHEN IT DOES HAPPEN ITS ONLY FOR COUPLE SECONDS. THIS HAS ALSO HAPPEN TWICE WHILE MY TEENAGE SON WAS DRIVING AND SCARED HIM QUITE A BIT. MOST RECENTLY WHILE AT A STOP LIGHT I LET MY FOOT OF THE BRAKE AND PUSH GAS I GET A MESSAGE SAYING PARK BRAKE RELEASED THE DOORS UNLOCK THEN LOCK. I TRY TO MOVE THE STEERING WHEEL BUT ITS HARD LIKE IT'S LOCKED I THEN GET MESSAGE SAYING POWER STEERING HAS BEEN REDUCED DRIVE CAREFULLY. THEN A FOLLOWING MESSAGE SAYING ALL WHEEL DRIVE HAS BEEN TURNED OFF. THIS HAS HAPPENED ABOUT 7 OR 8 TIMES RANDOMLY AFTER COMING TO A STOP FOR A RED LIGHT IN WHICH LIGHT TURNS GREEN I TRY TO PROCEED THAN ALL THIS MESSAGES AND WHEEL TIGHTENS AND CAR FEELS LIKE IT STALLS FOR A SECOND.

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - HOPKINS, SC

    TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE SUN ROOF SHADE BUTTON WAS DEFECTIVE AND FAILED ROLL BACK AS INTENDED. THE CONTACT TOOK THE VEHICLE TO JIM HUDSON BUICK GMC (4035 KAISER HILL RD, COLUMBIA, SC 29203) WHERE THE VEHICLE WAS INSPECTED AND THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE COST OF THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,000. *BF CONSUMER STATED THROTTLE- POSITION SENSOR FAILED AS WELL.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE