BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 BUICK ENCORE GX
    - HOLLYWOOD, FL

    TL* THE CONTACT OWNS A 2020 BUICK ENCORE GX. THE CONTACT STATED WHILE MAKING A U-TURN, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD BUT FAILED TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILURE WARNING LIGHT WAS ILLUMINATED. THE CONTACT ENGAGED THE PARKING BRAKE TO STOP THE VEHICLE. THE CONTACT PULLED OVER AND PARKED AT A NEARBY PARKING LOT. THE CONTACT RECEIVED A NOTIFICATION TEXT OF NHTSA CAMPAIGN NUMBER: 20V588000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE. THE VEHICLE WAS LEFT IN THE PARKING LOT. THE VEHICLE WAS TOWED TO THE LOCAL DEALER ED MORSE SAWGRASS BUICK GMC LOCATED AT 14351 W SUNRISE BLVD, SUNRISE, FL 33323, (888) 377-2660, WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE CONTACT WAS UNABLE TO REACH THE MANUFACTURER FOR ASSISTANCE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,251.*DT*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK REGAL
    - GARNER, NC

    IN THE 2 YEARS I'VE OWNED THIS VEHICLE, I HAVE HAD TO REPLACE BOTH REAR TURN SIGNAL BULBS 4 TIMES. THE SOCKET LOOKS MELTED. ON OCTOBER 3, 2020...THE FRONT PASSENGER SEAT ADJUSTMENT STOPPED WORKING. IT CAN RECLINE BACK, BUT NOT RETURN TO THE UPRIGHT POSITION

    Source: NHTSA WEB SITE
  • 2003 BUICK CENTURY
    - ST PETERSBURG, FL, FL

    HORN BUTTON IS PART OF AIR BAG. THE HORN BUTTON SHORTS OUT AND THE HORN BLOWS ALL THE TIME. HAVE TO REMOVE FUSE TO STOP HORN BLOWING. HAD TO REPLACE AIR BAG TO FIX. IN A FEW MONTHS THE PROBLEM REOCCURRED. ITS TOO EXPENSIVE TO REPLACE AIR BAGS SO I AM LEFT WITHOUT A HORN THIS IS A SAFETY ISSUE. CAN THE MANUFACTURER PROVIDE A FIX? THE INTERNET SHOWS THIS IS A VERY COMMON PROBLEM FOR A LOT OF GM CARS.

    Source: NHTSA WEB SITE
  • 2008 BUICK LACROSSE
    - FRANKFORT, KY

    I JUST BOUGHT THIS CAR USED AND THE HEADLIGHTS DIDN'T WORK WHEN I GOT IT. THE HI BEAMS AND YELLOW MARKER LIGHTS DO WORK. JUST NOT THE LO BEAMS. I BOUGHT THE CAR ON 9/28/20, IT HAD 124,000 MILES ON IT WHEN I BOUGHT IT

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - KANSAS CITY, KS

    LEFT MY HOUSE IT WAS FINE. I STOPPED AND TURNED IT OFF AND WAITED FOR MY FAMILY MEMBER TO COME OUT OF AN APPT. I TRIED TO START THE VEHICLE AND WOULDN'T TURN OVER AND ONLY CLICKED LIKE THE BATTERY WAS DEAD,IT ALSO WOULDN'T LET ME REMOVE THE KEY. THEN I GOT A JUMP START AND IT STARTED RIGHT UP. AFTER I WAS HOME I TRIED STARTING AGAIN AND IT DID. I JUST DON'T TRUST IT NOW.

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - OOLTEWAH, TN

    THE PASSENGER AIRBAG OFF LIGHT COME ON FOR NO REASON WHILE THERE IS A PASSENGER SEATED. WE REPLACE THE SEATBELT AND SEAT BELT SENSOR. THE NEXT CODE SAYS TO REPLACE THE SEAT SENSOR ITSELF. THAT'S A $1000 REPAIR. AND THAT DOES NOT ENSURE THAT THE AIRBAG WILL DEPLOY. THE SEAT BELT REPLACEMENT WAS SUPPOSED TO FIX THE ISSUE. BASED ON THE CODES. WILL THE AIRBAG DEPLOY IN THE EVENT OF AN ACCIDENT? WE DO NOT KNOW. THIS OCCURS BOTH WHEN THE VEHICLE IS STATIONARY AND/OR MOVING.

    Source: NHTSA WEB SITE
  • 2013 BUICK LACROSSE
    - HOUSTON, TX

    ABS TRACK LIGHT ON GOT ALIGNMENT STILL ON NOW HUB BEARING AND STRUT NEED TO BE REPLACED.

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - MEXICO, MO

    THE "SERVICE AIR BAG" LIGHT IS ON IN MY 2008 BUICK ENCLAVE. I HAD NOTICED THAT AT FIRST, IT WOULD GO ON AND OFF IF I WAS SITTING IN THE SEAT AND SOMEONE ELSE WAS DRIVING. I ASSUMED IT WAS BECAUSE IT THOUGHT I WAS A CHILD SITTING IN THE FRONT SEAT, AS I AM A 30 YEAR OLD FEMALE WHO BARELY WEIGHS 100 LBS. THE LIGHT IS NOW CONSTANTLY ON.

    Source: NHTSA WEB SITE
  • 2008 BUICK LUCERNE
    - CHICAGO, IL

    TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED WITH AN ABNORMAL THUD BEFORE RESPONDING. MIKE HAGGERTY BUICK GMC, INC. (9301 S CICERO AVE, OAK LAWN, IL 60453; (708) 762-9813) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.*DT *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 BUICK LACROSSE
    - LAKELAND, FL

    OCCASIONALLY THERE IS A LOUD SOUND IN THE CABIN OF WATER SLOSHING BACK AND FOURTH UNDER THE DASHBOARD. SOME DAYS IT WILL HAPPEN WHEN THE ENGINE STARTS. OTHER TIMES, IT IS AFTER DRIVING SEVERAL MILES. SOMETIMES IT HAPPENS A FEW DAYS IN A ROW. OTHER TIMES IT WILL GO A WEEK WITH NO NOISE. THE GM MECHANIC VERIFIED THAT THE COOLANT LEVEL IS FINE. IT HAPPENS WHEN THE CAR IS STATIONARY OR MOVING. I HAVE NOT HEARD IT AT HIGH SPEEDS.

    Source: NHTSA WEB SITE