BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 BUICK REGAL
    - CHICAGO, IL

    BRAKE PEDAL STUCK PARTIALLY DEPRESSED AND BRAKES NOT FULLY RELEASING. STARTED IMMEDIATELY UPON VEHICLE IGNITION AFTER THE VEHICLE HAD BEEN PARKED IN THE SUN ON A HOT DAY. CAR BECOMES UNSAFE TO DRIVE AS EITHER YOU ACCELERATE WITH BRAKES ENGAGED OR HAVE TO MANUALLY LIFT THE BRAKE PEDAL TO THE CORRECT POSITION TO RELEASE THE BRAKES AFTER EVERY INSTANCE OF USING THE BRAKE. SEEMS TO BE TRIGGERED BY HOT WEATHER AND, THEREFORE, HIGH CAR TEMPERATURE. SAME ISSUE OCCURRED IN 2018 BUT WAS NOT RECOGNIZED AT THE TIME AND COULD NOT BE RECREATED OR DIAGNOSED BY A DEALER SERVICE CENTER.

    Source: NHTSA WEB SITE
  • 2009 BUICK ENCLAVE
    - YORK, PA

    TRANSMISSION-PUSH ON GAS BUT WOULDN'T MOVE, JUST REVVED UP, WAS PARKED AND TRIED TO LEAVE AND VEHICLE WOULDN'T GO IN REVERSE SO ENDED UP HAVING IT TOWED AND TRANSMISSION REPLACED. LESS THAN 75,000 MILE ON IT. POWER STEERING PUMP-WOULD GO TO TURN WHEEL AND WOULD TAKE BOTH HANDS TO TURN IT BECAUSE IT WAS THAT TIGHT. MOTOR MOUNT FOR STABILITRAK NEEDED REPLACED. WOULD BE DRIVING DOWN ROAD AND IT WOULD BE WOBBLY AND LIGHT WOULD COME ON THAT STABILITRAK/TRACTION CONTROL NEEDED FIXED. HAVE VEHICLE ABOUT 6 MONTHS AND PUT LESS THAN 1,000 MILES ON IT. ONLY HAD 74,000 WHEN I GOT IT. REGRET PURCHASE AND NOW FEEL UNSAFE IN MY OWN CAR.

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - WAPELLO, IA

    NONE OF THE 4 RECALLS WERE FIXED ON THIS 2011 BUICK REGAL CXL 2.4L CAR WHEN I PURCHASED THIS CAR AT BILLION AUTO IN IOWA CITY, IOWA. THE STABILITRAK IS BAD AND WAS NEVER BROUGHT UP IN THE PROCESS OF PURCHASING THE CAR AND I HAVE HAD TO CHANGE MY BRAKES, ROTORS, AND CALIPERS IN THE REAR BOTH SIDES 3 TIMES IN THE LAST 2 YEARS. I'M NOT HAPPY.

    Source: NHTSA WEB SITE
  • 2011 BUICK ENCLAVE
    - REYNOLDSBURG, OH

    WE PURCHASED A 2011 BUICK ENCLAVE FOR WHAT WE THOUGHT WAS A GREAT DEAL. WE WERE PREPARED TO PAY FOR BASIC MAINTENANCE RIGHT AFTER PURCHASE. THE CHECK ENGINE LIGHT CAME ON AS WE WERE DRIVING ON THE HIGHWAY. I NOTICED LOSS OF POWER WHILE ON CRUISE CONTROL(SET AT 65MPH) AND THE VEHICLE STARTED SHAKING. I NOTICED THE RPM JUMPING FROM 1 TO 2 . WE TOOK THE VEHICLE TO BUICK FOR REPAIRS. WE HAD A TUNE UP, 2 CATALYTIC CONVERTERS REPLACED, 3 O2 SENSORS REPLACED ALONG WITH ONE OTHER ONE THAT I'M NOT SURE THE NAME, OIL CHANGE, STRUTS AND SHOCKS, REAR SWAY BAR LINKS, AIR FILTER, AND A GASKET MANIFOLD. WE HAVE NOT HAD THIS VEHICLE LONGER THAN 2 MONTHS. THE VEHICLE IS STILL DOING THE SAME THING. TODAY AFTER WE PICKED IT UP FROM THE SHOP(NO CHECK ENGINE LIGHT) WE DROVE IT ON THE HIGHWAY AND NOW THE SERVICE TRACTION CONTROL LIGHT IS ON ALONG WITH STABILITRAK CONTROL. WE HAVE 6 CHILDREN. THIS IS DANGEROUS. WHAT ARE WE TO DO? *TR

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCORE
    - ADA, OK

    THERE WAS A PIPE OR LINE THAT PART OF THE AIR CONDITIONING. THE MANIFOLD HAS BURNED THAT PIPE AND NOW AC ISN'T WORKING. THE FIX WILL BE $900. THE SYSTEM THAT IS IN CONTROL OF THE SEAT THAT IS SUPPOSED TO ADJUST THE SEAT WHEN YOU GET INTO CAR DOES NOT WORK. WIRELESS DOESN'T REMEMBER THE PHONE CONNECTIONS FROM ONE DRIVE TO THE NEXT. *TR

    Source: NHTSA WEB SITE
  • 2019 BUICK ENCORE
    - SPRING HILL, FL

    TL* THE CONTACT OWNS A 2019 BUICK ENCORE. THE CONTACT STATED THAT THE FRONTAL PASSENGER'S SEAT AIR BAG SENSOR WAS INOPERABLE. THE AIR BAG SENSOR FAILED TO RECOGNIZE AN OCCUPANT SEATED IN THE PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO RICK MATTHEWS BUICK GMC (15164 CORTEZ BLVD, BROOKSVILLE, FL 34613) ON THREE SEPARATE OCCASIONS HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE FAILURE WAS IRREPARABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE VIA THE MAIL HOWEVER, THE CONTACT RECEIVED NO RETURN CORRESPONDENCE FROM THE MANUFACTURER. THE CONTACT ALSO ATTEMPTED TO REACH THE MANUFACTURER BY PHONE ON FOUR OCCASIONS BUT WAS UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *BF

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK REGAL
    - ROCKWOOD, TN

    CALLED LOCAL DEALERSHIP FOR A FEW RECALLS,THEY SAID THEY HAD TO ORDER THE PARTS FOR RECALLS SO WHEN THEY GOT THE PARTS THEY CALLED AND SET ME A TIME TO GET THEM FIXED WELL WHEN I GOT THERE THEY SAID THAT IT ONLY HAD 1 RECALL AND THEY HAD TO ORDER THE PART THAT WAS ALREADY SUPPOSED TO HAVE BEEN ORDERED TO BEGAN WITH AND THEY WOULD CALL WHEN THEY GET THE PART IN "STILL WAITING ON THAT CALL" THE VEHICLE HAS 97000 MILES AND IS ALSO BURNING OIL FAST AND SMOKING OUT THE EXHAUST,THEY SAID IT WAS OUT OF WARRANTY AND THERE IS NO RECALL ON THE ENGINE OIL CONSUMPTION ON THIS VEHICLE BECAUSE ITS VIN SPECIFIC SO THE BILL WOULD BE ON ME TO HAVE THE ENGINE TORE DOWN TO SEE WHAT IS CAUSING IT TO BURN OIL BUT I NO IT'S BECAUSE OF PREMATURE WEAR OF THE PISTON RINGS AFTER THE RESEARCH I HAVE DONE ON THESE ENGINES SO FAR BUT WHAT EVER THE CASE THEY HAVE YET TO CALL ME BACK AND IT'S BEEN ALMOST 2 MONTHS NOW NOT SURE WHAT TO DO AT THIS POINT.

    Source: NHTSA WEB SITE
  • 2020 BUICK ENCLAVE
    - GARDEN CITY, KS

    BOUGHT BRAND NEW 2020 BUICK ENCLAVE, WITH 4 MILES ON IT, ON 6/13/20. STARTED HAVING TRANSMISSION PROBLEMS ALMOST IMMEDIATELY. THE CAR WOULD JERK HARD (HARD SHIFT) WHEN PUSHING ON THE GAS AND ALSO ANYTIME IT WAS PLACED IN PARK. ON 6/21/20 THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WOULD BARELY SHIFT. CALLED LOCAL BUICK - GM DEALERSHIP TO GET REPAIRED. LOCAL SHOP RESTARTED COMPUTER ON 6/24/20 AND SAID THAT IT WAS GOOD TO GO. DROVE IT LESS THAN 3 MILES BEFORE SERVICE ENGINE LIGHT CAME BACK ON AND JOLTING STARTED AGAIN. ON THE DRIVE BACK TO THE DEALERSHIP THE VEHICLE CAME TO A HARD JOLTING ABRUPT STOP ON THE ROAD. VEHICLE WOULD NO LONGER START OR SHIFT. HAD TO LEAVE VEHICLE IN THE MIDDLE OF THE ROAD UNTIL DEALERSHIP COULD COME GET IT. ON 6/26/20 DEALERSHIP CALLED TO SAY THAT THE VEHICLE WAS RUNNING GOOD AND READY TO PICK UP. ON 6/27/20 DROVE CAR ABOUT 15 MINUTES BEFORE THE HARD SHIFT STARTED HAPPENING AGAIN AND THE CHECK ENGINE LIGHT CAME BACK ON. WHEN ATTEMPTING TO SHIFT INTO REVERSE, THE VEHICLE HARD JOLTED US BACKWARDS AND THEN DIED. THE VEHICLE WOULD NO LONGER START OR SHIFT GEARS. ON 6/28/20 GOT THE VEHICLE TO START SO DROVE THE VEHICLE, AS IT WAS STILL HARD SHIFTING, BACK TO THE DEALERSHIP AND DROPPED IT OFF. THE DEALERSHIP STILL HAS IT AS OF TODAY AND HAS REFUSED TO GIVE US ANY PAPERWORK FROM OUR PREVIOUS 2 ATTEMPTS AT GETTING IT FIXED HOWEVER GAVE US FALSIFIED DOCUMENTATION STATING THAT WE ONLY BROUGHT IT IN THE SHOP 1 TIME, WHEN IT ACTUALLY IS THE 3RD TIME TO BE TAKEN IN FOR THE SAME PROBLEM TO BE FIXED. GM HAS REFUSED TO REPLACE THIS DEFECTIVE VEHICLE NOR RETURN OUR MONEY PAID FOR IT.

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCORE
    - BENTONVILLE, AR

    BRAKES. IN TOWN I HAVE TO LET OFF THE GAS FOR HALF A BLOCK AND GRADUALLY APPLY THE BRAKES OR DOUBLE BRAKE TO MAKE IT STIFFEN UP AND COME TO A COMPLETE STOP. I'VE HAD IT SERVICED. THE MASTER CYLINDER WAS REPLACED AND IT SEEMED FINE FOR A MONTH BUT THEN I BEGAN TO HAVE THE SAME ISSUES AGAIN. BY THAT TIME THOUGH IT WAS USED IT ONLY HAD 36000 MILES AND IS STILL GIVING THE SAME ISSUES. WHEN APPLYING THE BRAKES THE PEDAL GOES DOWN WITH MAYBE AN INCH OR TWO INCHES FROM TOUCHING THE FLOOR. *TR

    Source: NHTSA WEB SITE
  • 2016 BUICK ENCORE
    - PORT ORANGE, FL

    MULTIPLE LIGHTS CAME ON AT ONCE AND NEEDED AN INTAKE MANIFOLD, PVC TUBE, VALVE COVER, ALL WHICH WERE REPAIRED AND THE CAR CONTINUES TO JERK FORWARD INTERMITTENTLY ON ACCELERATION AND DECELERATION. *TR

    Source: NHTSA WEB SITE