BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 BUICK ENCLAVE
    - VAN METER, IA

    I HAVE OWN THIS CAR FOR 1 YEAR. SHORTLY AFTER PURCHASING IT I STARTED TO NOTICE THAT EVERY ONCE IN A WHILE THE STEERING WHEEL WOULD LOCK UP MAKING VERY DIFFICULT TO TURN BUT IT WOULDN'T DO IT ALL THE TIME. IT SEEMS TO GET WORSE THE LONGER THE CAR IS RUNNING. IT IS NOW DOING IT PRETTY REGULARLY AND HAS CAUSED SOME PRETTY BAD SCARES WHEN ON AN OFF RAMP ETC. THERE WAS A RECALL ON THIS VERY PROBLEM BUT IT SAYS MY CAR/VIN IS NOT INCLUDED. I WOULD LIKE TO FIND OUT WHY? *TR

    Source: NHTSA WEB SITE
  • 2000 BUICK LESABRE
    - ELKMONT, AL

    I TURN THE IGNITION OVER DIDN'T IT DID NOT EVEN START YET A LOUD WENT BOOM AND UP UNDER THE HOOD WAS BLAZING WITH FIRE THAN MY DOORS LOCKED I COULD NOT GET OUT I HAD TO KICK THE OPPOSITE SIDE AND THEN I GOT OUT I HAD TO CALL SLEEP FIRE RESCUE SQUAD THE FIRE WAS SO BAD IT WAS GOING UP UNDER MY CARPORT AND ALMOST CAUGHT MY ROOF ON FIRE AND ALMOST DID AND DID A LITTLE BIT

    Source: NHTSA WEB SITE
  • 2005 BUICK LACROSSE
    - WASHINGTON, DC

    WITHIN THE LAST FEW YEARS I HAVE NOTICED THE AIRBAG LIGHT HAS BEEN COMING ON INTERMITTENTLY, EVERY MONTH OR SO FOR A FEW HOURS TO A DAY. WHILE AT THE DEALER I WAS TOLD TO BRING IT BACK WHEN THE LIGHT IS ON. THIS HAPPENS WHEN I START THE CAR TO MAKE A TRIP TO A STORE OR OTHER DAILY DRIVES. THE PROBLEM IS GETTING TO THE DEALER WITH IT ON. *TR

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - NASHUA, NH

    WHILE DECELERATING THE POWER STEERING RANDOMLY GOES OUT. I'M HAVING THE VEHICLE CHECKED OUT FOR A SECOND TIME. I HAVE RECENTLY DONE THE RESEARCH AND THIS SEEMS TO BE A VERY COMMON PROBLEM IN 2010 BUICK ENCLAVES AND GMC HAS YET TO MAKE A RECALL. THIS COULD DEFINITELY BE VERY DANGEROUS IF DECELERATING AND MAKING TURNS ON HIGHWAY AND POWER STEERING JUST GOES OUT. HOPEFULLY NO ONE HAS TO DIE FOR GMC TO ADMIT FAULTY STEERING. *TR

    Source: NHTSA WEB SITE
  • 2018 BUICK ENCLAVE
    - SAN JOSE, CA

    WHILE AT A STOP SIGN AT A BUSY INTERSECTION, PRESSED BRAKE AND TACHOMETER WENT TO OFF INSTEAD OF AUTO-STOP. ENGINE STILL ON BUT PRESSING GAS DIDN'T DO ANYTHING.. TRANSMISSION LIGHT WENT ON. HAD TO PUSH THE START/STOP BUTTON A FEW TIMES BEFORE ENGINE TURNED OFF AND ON AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - JOLIET, IL

    AT 160,000 ENGINE POWER LOWERED COULD NOT GO OVER 30 MPH ON HIGHWAY SERVICE STABILITRAC WARNING CAME ON AND COMPLETELY STOPPED. *TR

    Source: NHTSA WEB SITE
  • 2012 BUICK REGAL
    - COOPER CITY, FL

    MY HID HEADLIGHT ASSEMBLY HAS A SEAL LEAK, CAUSING MOISTURE TO FORM IN IT EVERY MORNING WHICH RESULTS IN THE HEADLIGHT ELECTRICAL AND HEADLIGHT TO BURN OUT. THE FIRST TIME IT WAS THE DRIVERS SIDE, NOW THE PASSENGER SIDE. THE CONSEQUENCE IS THAT INADEQUATE LIGHTING MAY REDUCE THE VISIBILITY OF THE DRIVER, THUS INCREASING THE RISK OF A CRASH. IT SHOULD HAVE BEEN UNDER THE MANUFACTURE WARRANTY. *TR

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCLAVE
    - BULLHEAD, AZ

    TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH WHEN THE CONTACT WAS ATTEMPTING TO PULL INTO A PARKING SPACE WHEN THEY HIT ANOTHER VEHICLE NEAR THE DRIVER'S SIDE. THE CONTACT WAS NOT ABLE TO SEE THE OTHER VEHICLE. NO AIR BAGS DEPLOYED. THE VEHICLE WAS NOT TOWED. A POLICE REPORT WAS FILED. NO INJURIES OR MEDICAL ATTENTION WAS NEEDED. THE VEHICLE WAS TAKEN TO A BODY SHOP FOR REPAIRS. THE CONTACT STATED THAT THEN WHILE IDLE WHEN A TRUCK CAME FROM THE SIDE OF THE VEHICLE CRASHING INTO THE DRIVER SIDE OF THE VEHICLE WHEN THIS OCCURRED THE CONTACT WAS NOT ABLE TO SEE ANYTHING IN THE SIDE VIEW MIRROR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED. THERE WERE NO INJURIES. THE VEHICLE WAS RETURNED TO THE BODY SHOP FOR THE DRIVER'S SIDE DOOR TO BE REPLACED. THE CONTACT CONTACTED THE DEALERSHIP (FINDLAY CHEVY BUICK GMC ADDRESS: 2565 LAUGHLIN VIEW DR, BULLHEAD CITY, AZ 86429; PHONE: (928) 754-3400) WHO ONLY ATTEMPTED TO TRADE THE VEHICLE IN. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. *BF CONSUMER SAYS THAT THEY WERE UNABLE TO SEE OUT OF THE DRIVER'S SIDE MIRROR DURING BOTH ACCIDENTS. CONSUMER SAYS THAT ISSUE MAY BE DUE TO THE SEAT BEING TO LOW FOR A SHORTER PERSON TO SEE OUT OF THE MIRROR. CONSUMER HAS ATTEMPTED TO CONTACT THE MANUFACTURER BUT HAS BEEN UNSUCCESSFUL. *DL

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 BUICK ENCLAVE
    - GARDEN CITY, KS

    I BOUGHT A 2020 BUICK ENCLAVE, (OWNED BY GMC) WITH 6 MILES ON IT, 1 WEEK AGO. YESTERDAY THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED JERKING ANYTIME THE TRANSMISSION SWITCHED GEARS. I CALLED TO TRY TO GET IT IN TO A CERTIFIED BUICK DEALERSHIP TO BE LOOKED AT AND NOWHERE CAN GET IT IN FOR 3-5 DAYS AND NONE OF THE DEALERSHIPS WILL GIVE A LOANER CAR UNTIL THE TIME OF THE VEHICLE APPOINTMENT. I CONTACTED BUICK DIRECTLY REGARDING THIS AND THEY TOLD ME THE SAME THING, THAT WE CAN'T GET A SAFE DRIVING VEHICLE, UNTIL THE ONE WE HAVE CAN BE LOOKED AT BY A DEALERSHIP AND IF WE TAKE IT TO AN UN-CERTIFIED SHOP THAT IT WOULD NOT BE COVERED. SO NOW I AM STUCK WITH EITHER DRIVING AN UNSAFE CAR 50 MILES ON THE HIGHWAY TO WORK FOR THE NEXT FEW DAYS OR NOT BEING ABLE TO GO TO WORK. THIS IS A BRAND NEW CAR DRIVEN STRAIGHT OUT OF THE FLOOR ROOM! BUICK IS PUTTING PEOPLE'S LIFE AT RISK BY INSISTING THAT WE DRIVE THIS UNSAFE VEHICLE ON THE HIGHWAY UNTIL WE CAN GET IT LOOKED AT! LOOKS LIKE A HUGE LAWSUIT IN THE MAKING!!!!! *TR

    Source: NHTSA WEB SITE
  • 2012 BUICK REGAL
    - WEST BLOOMFIELD, MI

    BRAKE PEDAL WILL NOT RETURN FULLY AFTER IT IS APPLIED WHEN IT IS WARM AND HUMID. CAUSES BRAKE PEDAL TO STICK AND NOT ALLOW CRUISE CONTROL TO BE SELECTED. THE STUCK PEDAL ALLOWS THE CAR TO BE STARTED AND PLACED INTO GEAR WITHOUT A FOOT ON THE PEDAL. DID FIND THAT GM HAS NOT ONLY ISSUED A TECHNICAL SERVICE BULLETIN FOR THE DESCRIBED ISSUE BUT HAS ISSUED MULTIPLE REVISIONS TO COVER ADDITIONAL VEHICLES EACH TIME. GIVEN THAT THIS IS A WELL KNOWN ISSUE BY THE MANUFACTURE, THIS SHOULD WARRANT A SERIOUS LOOKING INTO A RECALL ISSUE. TSB # PIC5692D DATED 05/11/2018 IS THE FOURTH REVISION AND THE ORIGINAL TSB PIC5692 IS DATED JULY, 2012. TSB PIC5692D EVEN STATES THAT A PRODUCT REVIEW IS REQUIRED. *TR

    Source: NHTSA WEB SITE