BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 BUICK ENCLAVE- SAN BERNARDINO, CA
PURCHASED CAR USED FROM CAR DEALER. DEALER STATES HIS MECHANIC INSPECTED VEHICLE. I DROVE OFF THE LOT WITH NO ISSUES. LESS THAN 48 HRS LATER, SERVICE AIRBAG LIGHT COMES ON. VEHICLE WAS STATIONARY, IGNITION TURNED ON WHEN LIGHT CAME ON. *TR
Source: NHTSA WEB SITE -
2014 BUICK ENCLAVE- SAGINAW, MN
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STEERING RACK AND POWER STEERING PUMP WERE REPLACED HOWEVER, THE FAILURE RECURRED. KOLAR CHEVROLET BUICK GMC CADILLAC (4770 W. ARROWHEAD RD, HERMANTOWN, MN 55811, (218)727-7481) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED BY WARRANTY OR RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. CONSUMER STATES THAT THE POWER ASSISTED STEERING FAILED WHEN TRYING TO MAKE A RIGHT TURN. CONSUMER STATES THAT THEY SEPARATED THEIR SHOULDER WHILE TRYING TO STEER OUT OF A PARKING SPACE. AFTER SECOND FAILURE VEHICLE HAD ANOTHER RACK AND POWER STEERING PUMP INSTALLED. *DL
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 BUICK ENCLAVE- TAMPA, FL
CAR IS LEAKING FROM UNDER THE DRIVER SIDE UNDER THE DASH (BY YOUR FEET) AND ON THE PASSENGER SIDE UNDER THE DASH (BY YOUR FEET) I LIVE IN FLORIDA AND IT OFTEN RAINS. I'M CONCERNED ABOUT MOLD AND RUST OR ELECTRICAL PROBLEMS. IT APPEARS TO BE A COMMON PROBLEM IN GM VEHICLES. (GOOGLE SEARCH) SO WHY ISN'T GM RECALLING IT? *TR
Source: NHTSA WEB SITE -
2013 BUICK REGAL- INGLEWOOD, CA
I'VE HAD FOR THE LAST FEW YEARS HAD ISSUES WITH MY 2013 BUICK REGAL TURNING OFF WHILE DRIVING CAUSING A FEW ACCIDENTS THAT HAS NEARLY CAUSE ME MY LIFE. THE CAR HAS HAD MULTIPLE ELECTRICAL ISSUES I'VE TRIED GETTING FIXED AND I'VE DEALT WITH DAMAGE TO MY VEHICLE DUE TO THIS. CAR HAS TURNED OFF ON ME WHILE IN MOTION. I'VE REPLACED THE BATTERY AND I'VE SPENT SEVERAL 1,000S OF DOLLARS TRYING TO GET IT REPLACED. *TR
Source: NHTSA WEB SITE -
2019 BUICK ENCORE- HENDERSON, NV
PULLING INTO A PARKING SPOT AND THE CAR TOOK OVER AND WAS SPEEDING AND HIT THE CONCRETE POLE,AIR BAGS WENT OFF THE CAR WAS TOTALED. *TR
Source: NHTSA WEB SITE -
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2015 BUICK ENCLAVE- DEARBORN, MI
WHILE DRIVING MY 2015 ENCLAVE THE VEHICLE JERKS AND THE ENGINE LIGHT COMES ON. THEN STARTS RATTLING AND STEERING WHEEL LOCKS AND MY SPEED REDUCES TO 40, 25 THEN 10-5 MILES PER HOUR, THE WARNINGS READ ENGINE POWER REDUCED, TRACTION CONTROL OFF, SERVICE STABILLITRAK. I PULL MY CAR ON THE SIDE OF THE STREET, WAIT A FEW MINUTES AND SOMETIMES TURN ON MY CAR AND RATTLES AGAIN. NEED TO WAIT A FEW MORE MINUTES AND THE STARTS, THE ENGINE LIGHT STAYS ON FOR A FEW MINUTES, MAYBE COUPLE HOURS OR FOR A DAY AND THEN CLEARS UP. I TOOK IT TO MY MECHANIC AND NO CODES CAME UP. MY MECHANIC SUGGESTED TO DO A FULL SERVICE ON MY CAR WHICH I DID AND STILL HAPPENING. THIS HAS HAPPENED SEVERAL TIMES, WHILE I'M ON HIGHWAY OR CITY STREETS. . VERY, VERY DANGEROUS. THE VIDEO AND PICTURES PROVIDED ARE FROM MARCH/02/20, BUT I HAVE THIS PROBLEM SINCE FALL LAST YEAR( IS WHEN I FIRST TOOK IT TO MY MECHANIC AND PERFORMED A FULL SERVICE, PICTURE PROVIDED) AND LAST TIME HAPPENED TO ME WAS JUNE/15/2020. *TR
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- EVERETT, PA
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING UNKNOWN SPEED, WHEN SHE HEARD AN ABNORMAL NOISE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER WAS ABLE TO DRIVE A SHORT DISTANCE TO HER RESIDENCE. THE DRIVER STATED SMOKE WAS ENTERING THE VENT INSIDE THE CAB. THE DRIVER WAS ABLE TO EXIT THE VEHICLE SAFETY. A FIRE DEPARTMENT WAS CONTACT AND ARRIVED TO THE RESIDENCE AND WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT STATED THE VEHICLE SUSTAINED MAJOR DAMAGE IN THE FRONT OF THE VEHICLE. THE DRIVER CONTACTED 911 BUT POLICE DID NOT ARRIVE TO THE RESIDENCE. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE ADJUSTER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATE OF 77,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK RENDEZVOUS- MIDVALE, UT
I WAS DRIVING MY VEHICLE ON THE FREEWAY GOING 70 MILES PER HOUR AND ALL THE SUDDEN MY VEHICLE HAD PRETTY MUCH CAME TO A COMPLETE STOP AND IF I HADN'T HAD MY SEATBELT ON, I PROBABLY WOULD HAVE WENT THROUGH THE WINDSHIELD. *TR
Source: NHTSA WEB SITE -
2007 BUICK RENDEZVOUS- SUN PRAIRIE, WI
TL* THE CONTACT OWNS A 2007 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE PASSENGER'S SIDE FRONT AIR BAG DEPLOYED WITHOUT A CRASH OR PASSENGER SEATED IN THE FRONT SEAT. THE CONTACT STATED THAT AT START-UP ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT WITH THE ACCELERATOR SIMULTANEOUSLY BEING DEPRESSED, AFTER SEVERAL ATTEMPTS THE VEHICLE STARTED. ROCK COUNTY HONDA (3636 E MILWAUKEE ST, JANESVILLE, WI 53546, 608-754-4418) WAS CONTACTED HOWEVER, WAS UNABLE TO PROVIDE THE CAUSE OF THE FAILURE. THE CONTACT THEN CONTACTED ZIMBRICK CHEVROLET (1877 WEST MAIN STREET SUN PRAIRIE, WI 53590, 608-837-2500) WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,632.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 BUICK VERANO- BEMIDJI, MN
SAME ISSUE I SEE MULTIPLE GM OWNERS HAVING. SERVICE SIDE DETECTION SYSTEM MALFUNCTIONS AFTER MULTIPLE REPAIRS. HAVE HAD SENSORS REPLACED MULTIPLE TIMES. I HAVE HAD TO EVERY YEAR AT LEAST IF NOT EVERY SIX MONTHS. INITIALLY UNDER WARRANTY, BUT NOW NO LONGER UNDER WARRANTY. I UNDERSTAND VEHICLES HAVE ISSUES, BUT THE SAME ISSUES OVER AND OVER AGAIN IS NOT OKAY. I HAVE HAD WHERE IT SHORTS OUT MY ENTIRE ELECTRICAL SYSTEM WHILE DRIVING. I LITERALLY FEARED FOR MY LIFE. EVEN THE DEALER ACKNOWLEDGES THIS IS A KNOWN PROBLEM WITH GM SERVICE SIDE DETECTION SYSTEM. IT CAN HAPPEN AT ANY TIME. IT HAS NEVER BEEN LONGER THAN A YEAR BEFORE THE ISSUE COME UP AGAIN. I AM NOT EVEN ABLE TO DRIVE THE CAR BECAUSE OF THE ISSUES THE SERVICE SIDE DETECTION SYSTEM CAUSES. EITHER I LOSE ALL ELECTRICAL IN THE CAR OR IT DRAINS THE BATTERY SO I CANNOT START THE CAR. I HONESTLY DO NOT FEEL SAFE DRIVING THIS VEHICLE. I ONLY SEE THE OPTION ONCE TO INDICATE WHEN IT HAPPENED, SO I WILL PUT THE MOST RECENT OCCURRENCE.
Source: NHTSA WEB SITE