BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 BUICK ENCORE
    - SPOKANE, WA

    2019 BUICK ENCORE SPORT TOURING WITH AUTOMATIC HEADLIGHT CONTROL. THE ISSUE IS AN ANNOYING SENSOR FOR THE HEADLIGHTS. THE VEHICLE HAS LED DRL'S AND THUS BELIEVE THAT THE HEADLIGHTS SHOULD NOT BE ACTIVATED UNTIL DUSK AT THE EARLIEST. HOWEVER ON THIS VEHICLE THE SENSOR WITH ACTIVATE THE HEADLIGHTS IN FULL NOON SUN-WHILE AT OTHER TIMES CAN TRAVEL THROUGH A DARK TUNNEL AND THEY WILL NOT AVTIVATE UNTILL YOU EXIT AND ENTER DAYLIGHT ONCE AGAIN. HAVE HAD TIMES WHERE THE HEADLIGHTS ARE ON THEN PULL INTO MY HOME GARAGE (NOT WELL LIT) AND HAVE THE HEADLIGHTS GO OFF. HAVE REPORTED THIS TO THE DEALER , THEY STATE THEY HAVE CONTACTED GM AND THIS IS A NORMAL CHARACTERISTIC OF AUTO HEADLIGHTS. I QUESTIONED THE DEALER IF THE AUTO HEADLIGHT SENSOR SENSITIVITY COULD BE CHANGED OR ADJUSTED...THEY STATED NO. DO NOT BELIEVE THIS IS A NORMAL CHARACTERISTIC AND WILL ULTIMATELY REQUIRE ME TO REPLACE HEADLIGHT BULBS MUCH SOONER THAN NORMAL.

    Source: NHTSA WEB SITE
  • 2019 BUICK ENCORE
    - SPOKANE, WA

    SINCE THE VEHICLE WAS PURCHASED NEW, A 2019 ENCORE SPORT TOURING, HAVE HAD ISSUES WITH THE STEREO VOLUME AND IT DOESN'T MATTER IF THE VEHICLE IS MOVING OR STATIONARY.. WHEN SWITCHING FROM FM TO XM THERE IS A HUGE DIFFERENCE IN AUDIO VOLUME. THE VOLUME WHILE LISTENING TO XM IS WHAT YOU WOULD CONSIDER AS NORMAL HOWEVER WHEN SWITCHING TO FM THE VOLUME IS ONLY 1/2 (WITHOUT ADJUSTING/MODIFYING VOLUME LEVEL) OF WHAT IT WAS AND NOW REQUIRES ALMOST 3/4 VOLUME ADJUSTMENT AND SOUNDS MUTED AND STILL CANNOT ACHEIVE SAME SOUND QUALITY. HAVE DISCUSSED THIS WITH DEALER AND THEY STATE THEY CONTACTED GM. THE ANSWER WAS AN UNACCEPTABLE "THIS IS NORMAL" OPERATION. HAVE LISTENED TO OTHER STEREOS IN OTHER CAR'S (INCLUDING BUICKS) WITH AM/FM AND XM AND THEY DO NOT SUFFER FROM THIS SAME ISSUE. WOULD LIKE THIS ISSUE TO BE SOLVED.

    Source: NHTSA WEB SITE
  • 2012 BUICK VERANO
    - POTTSTOWN, PA

    VEHICLE DISPLAYS SERVICE AIRBAG MESSAGE INTERMITTENT WHILE DRIVING ALSO DOES NOT SHOW AIRBAG IS ON FOR PASSENGER

    Source: NHTSA WEB SITE
  • 2012 BUICK REGAL
    - LAKE CHARLES, LA

    I GOT A 2012 BUICK REGAL I BROUGHT IT JULY 2018 MY CAR WAS DIED OUT OF NOWHERE ABOUT 5 MONTHS PRIOR LIST AND THEN AFTER I CHANGED MY OIL MY CAR DIDN'T GO ANYMORE IT SOUNDED LIKE A CHAIN THE FIRST NIGHT AFTER THEY CHANGE THE OIL AND THEN THE NEXT DAY I DROVE IT FOR 2 HOURS I DON'T KNOW IF THE TIMING IS OFF OR WHAT

    Source: NHTSA WEB SITE
  • 2001 BUICK REGAL
    - GASTONIA, NC

    I WAS DRIVING DOING ALMOST 50 WHEN IT SHUT OFF WITH NO WARNING THE STEERING WHEEL LOCKED UP THE BRAKES WERE NOT WORKING. THE FIRST TIME THIS HAPPENED I JUST LET THE CAR COAST TO A STOP, THE SECOND TIME WAS EXACTLY THE SAME EXCEPT I PUT THE CAR IN NEUTRAL WHILE I STILL HAD A GOOD BIT OF SPEED AND CRUNK IT BACK UP. THE CAR ALWAYS CRANK RIGHT BACK UP WITH NO PROBLEM AND DRIVES FINE. I'VE CHANGE MY FUSES AND CERTAIN LIGHTS (LOW TIRE, LOW COOLANT, CHECK ENGINE)ON THE DASHBOARD WON'T GO OFF AND I JUST RECENTLY HAD MY CAR INSPECTED IN WHICH IT PASSED

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - COOLIDGE, AZ

    THE CAR WAS JUST PURCHASED ON 112619 AND THE DAY I BOUGHT I GOT WARNING LIGHT ON DASH NEXT DAY CAR IS IN REDUCED POWER MODE, TOOK BACK TO CARMAX TO HAVE THIS ISSUE RESOLVED THEY CLEANED TPS ADV IT WAS DIRTY POOR CONTACT. TWO DAYS LATER THE LIGHT IS BACK ON THIS TIME THE CAR IS SENT TO BUICK DEALERSHIP IN GILBERT THEY REPLACED THE THROTTLE POSITION SENSOR AND I WAS TOLD ISSUE IS FIXED 24 HOURS LATER CAR IS BACK IN REDUCED POWER MODE

    Source: NHTSA WEB SITE
  • 2018 BUICK REGAL TOURX
    - HENRICO, VA

    I OWN A 2018 BUICK REGAL TOURX ESSENCE THAT IS OUTFITTED WITH CONTINENTAL PRO CONTACT TX P235/50R18 TIRES. ON 11/6/2019, I FOUND THAT THE FRONT RIGHT (PASSENGER) SIDE TIRE HAD LITERALLY BLOWN OUT AFTER SITTING OVERNIGHT THE GARAGE. IT LOOKED LIKE TIRE HAD EXPLODED. MILEAGE WAS 7357 AT THE TIME. I AM 85 YEARS OLD AND I AM THANKFUL THAT THIS DID NOT OCCUR WHILE DRIVING AT A HIGH SPEED. CAR WAS PICKED UP AND REPAIRED BY THE ORIGINAL DEALER.

    Source: NHTSA WEB SITE
  • 2008 BUICK LACROSSE
    - MODESTO, CA

    THE AIR BAG LIGHT COMES ON FREQUENTLY, BUT MAINLY DURING HOT SUMMER DAYS AND HAS CAME ON SEVERAL TIMES SINCE WE PURCHASED THE VEHICLE MARCH OF 2019. THE LIGHT COMES ON WHEN WE ARE STATIONARY AND WHILE DRIVING. WHEN DOING RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH OTHER CONSUMERS VEHICLES. I HAD READ IT WAS AN ELECTRICAL ISSUE AND IN MY OPINION THIS IS VERY DANGEROUS AND SHOULD BE A RECALL. ANOTHER ISSUE WE HAVE THAT I ALSO SEEN WAS A COMMON ISSUE WITH LACROSSE OWNERS, IS THE POWER LOCKS. NONE OF MY LOCK WORK PROPERLY, ALL OF THEM HAVE TO BE MANUALLY LOCKED AND UNLOCKED. TODAY, DECEMBER 10, 2019, WE NOTICED THAT WHEN I TRIED GETTING OUT OF THE CAR THE DOOR WOULD NOT OPEN. DOOR WAS UNLOCKED AND HAD BEEN UNLOCKED. MY BOYFRIEND TRIED OPENING THE DOOR FROM THE OUTSIDE AND IT WOULD NOT OPEN. I TRIED TO LOCK IT AND UNLOCK IT AGAIN, I TRIED PUSHING THE DOOR REALLY HARD TO SEE IF IT WOULD POP OPEN AND NO LUCK. I THINK THERE SHOULD BE A LOT MORE RECALLS ON THIS VEHICLE AS I'VE HAD THIS ISSUES AS WELL AS MANY OTHERS.

    Source: NHTSA WEB SITE
  • 2010 BUICK LACROSSE
    - AUGUSTA, GA

    I WAS DRIVING OUT A NAVY FEDERAL BANK IN AUGUSTA GEORGIA AND WHEN MAKING A LEFT TURN, MY STEERING WHEEL LOCKED AND CAUSED ME TO CRASH INTO A LIGHT POLE AND RUINED MY ENTIRE FRONT END OF MY VEHICLE. IT LOCKED AS IF THE CAR WASN'T THERE IN MOTION AND AS IF IT WAS A SAFETY PROCEDURE FOR THE STEERING WHEEL.

    Source: NHTSA WEB SITE
  • 2010 BUICK LACROSSE
    - BUFFALO, NY

    I HAVE AN 2010 BUICK LACROSSE CXL I'VE HAD FOR 8YEARS WITHIN THOSE YEARS I'VE REPLACED THE CATALYTIC CONVERTER 2X WHICH IS PRETTY PRICEY CONSIDERING THEIRS 3PARTS. THIS RECENT TIME IT WAS REPLACED THERE WAS GAS IN THE OIL. MY MECHANIC STATES IT BECAUSE OF THE HIGH PRESSURE FUEL PUMP. WHICH I FEEL SHOULD BE REPLACED BY BUICK THERE'S NO WAY I SHOULD BE CHANGING A CONVERTER THIS OFTEN.

    Source: NHTSA WEB SITE