BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2015 BUICK LACROSSE- UNION, NJ
I HAVE BEEN HAVING PROBLEMS WHERE MY CAR WONT START, WHEN TRYING LIGHTS RAPIDLY BLINK, SOMETIMES THE RADIO AND DIRECTIONALS WONT WORK, AND SOMETIMES IT CUTS OFF WHILE DRIVING. MY CAR IS A 2015 BUICK LACROSSE WITH 14K MILES ON IT.
Source: NHTSA WEB SITE -
2006 BUICK LACROSSE- ROCHESTER, NY
I HAVE NOT HEARD BACK ABOUT THE STATUS OF A PRIOR COMPLAINT THAT I SUBMITTED AND WAS WRITTEN BACK ONCE ABOUT. MY COMPLAINT READ AS FOLLOWED: 'THE LOW BEAM HEADLAMPS PERMANENTLY FAIL TO ILLUMINATE. HIGH BEAM HEADLAMPS ARE NOT AFFECTED. GM REFUSES TO INCLUDE THIS VIN IN IT'S RECALL OF BUICK LACROSSE VEHICLES FOR THIS ITEM BUT INCLUDES OTHERS OF THE SAME MAKE AND MODEL. THE REPLACEMENT PART AVAILABLE TO THE CONSUMER ONLY REPAIRS THIS ISSUE FOR A SHORT TIME. BUICK IS REQUIRING ME TO PAY FOR THE REPAIR OF SOMETHING THAT HAS BEEN RECALLED ON OTHER AUTOMOBILES OF THE SAME MAKE AND MODEL BY TAKING IT TO A DEALER WHERE THE NEW PART IS ONLY AVAILABLE. THE DEALERSHIP IS QUITE EXPENSIVE COMPARE TO MY REGULAR AUTO REPAIR PLACE. I FEEL THAT THE BUICK COMPANY IS ACTING INAPPROPRIATELY IN ONLY COVERING SPECIFIC VIN NUMBERS OF LACROSSE FROM 2006.'
Source: NHTSA WEB SITE -
2016 BUICK LACROSSE- JACK, AL
MY FUEL LINE RUBBED AGAINST A METAL BRACKET IN THE CAR TAKING AWAY THE INSULATION. THE ONLY WAY I FOUND OUT ABOUT THIS WAS BECAUSE I CHANGED THE SPARK PLUGS ON THE CAR. I HAVE ASKED BUICK TO REPLACE THE LINE HOWEVER THEY REFUSED BECAUSE OF HOW MANY MILES I HAVE ON THE CAR.
Source: NHTSA WEB SITE -
2010 BUICK ENCLAVE- ROCHESTER HILLS, MI
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SHELTON BUICK GMC (855 SOUTH ROCHESTER ROAD, ROCHESTER HILLS, MICHIGAN, (248)-651-5500) WHERE THE DEALER REPLACED THE AIR BAG WIRING HARNESS CONNECTOR DUE TO CORROSION OR LOOSE CONNECTORS. THE VEHICLE WAS REPAIRED. THE DEALER STATED THAT THE MANUFACTURER'S WARRANTED SPECIAL COVERAGE REPAIR NUMBER: 15536 FOR THE AIR BAGS HAD EXPIRED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,150.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK ENCLAVE- LILLINGTON, NC
LAST COUPLE YEARS I BEEN HAVING PROBLEMS WITH THE TRANSMISSION SKIPPING, HESITATING A LOT THE DEALER TOLD ME THERE IS BIG PROBLEM WITH THE TRANSMISSION IN THIS VEHICLE AND THEY TOLD ME I WILL NEED NEW TRANSMISSION OR IT HAS TO BE REBUILT BECAUSE IT WILL GET WORSE WITH TIME. MY MECHANIC ADD SOME LUCAS TO HELP SMOOTH UP THE SHIFTING AND I DID THAT TWICE AND IT GETTING WORSE NOW SO I DON'T KNOW WHAT I WILL DO BECAUSE NEW TRANSMISSION IS COSTLY AND REBUILD ALSO. THE PROBLEM ACCURAC WHEN I DRIVE EVERY DAY AND IT'S HAPPENS WHEN I BE CRUISING AND THE CAR BE HESITATING AND SHAKING AND DON'T WANT TO DOWN SHIFT AND THEN FEELS LIKE IS STOLING AND WILL SHUT DOWN AND THIS HAPPENS ALL THE TIME. THIS HAPPENS EVERY TIME I DRIVE SO THIS IS SAFETY ISSUE AND THIS IS HAPPENING TO A LOT OF PEOPLE AND SHOULD BE RECALL FOR THE TRANSMISSION IN THIS VEHICLE AS SOON POSSIBLE. THANKS
Source: NHTSA WEB SITE -
-
2018 BUICK ENCLAVE- CHICAGO, IL
I PURCHASED A NEW 2018 ENCLAVE IN SEPTEMBER OF 2018. I RECEIVED A RECALL LETTER FOR THE VEHICLE SOMETIME DURING THE SPRING 2019 SO I WENT TO MY DEALER SERVICE DEPARTMENT TO GET IT CHECK AND I WAS TOLD EVERYTHING WAS FINE. THEN IN SEPTEMBER I NOTICED THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WOULD NOT ACCELERATE PROPERLY SO I TOOK IT TO THE DEALER SERVICE DEPT. ASAP. THEY TOLD ME THERE WAS AN ISSUE WITH THE TRANSMISSION. THEY SAID THAT BECAUSE I HAD LESS THAN 5,000 MILES THIS ISSUE SHOULD NOT BE OCCURRING. IT'S BEEN 4 MONTHS AND I HAVE NOT RECEIVED A REASONABLE TIME FRAME FOR WHEN MY VEHICLE WILL BE READY. MY RIGHTS AS A CONSUMER HAVE BEEN VIOLATED BECAUSE I RECEIVED A DEFECTIVE VEHICLE, WHICH PUT MY FAMILY AND I AT RISK. THE SAME DEALERSHIP OFFERED TO GIVE ME A LOANER VEHICLE THAT ENDED UP BEING DEFECTIVE AS WELL. THIS DEALERSHIP IS SELLING DEFECTIVE VEHICLES. THEY HAVE TOLD ME THAT ABOUT 50 OTHER PEOPLE ARE GOING THROUGH THE SAME ISSUE AND THE ONLY I CAN DO IS BE PATIENT, BUT DURING THE TIME I HAVE INCURRED MANY DAMAGES AND INCONVENIENCE AND THIS DEANSHIP ALONG WITH GM HAVE NOT GIVEN ME ANY SORT OF RESOLUTION FOR THE PAST 4 MONTHS.
Source: NHTSA WEB SITE -
2015 BUICK ENCLAVE- COLUMBIA, MN
TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. WHILE THE VEHICLE WAS IN NEUTRAL, IT SUDDENLY ACCELERATED AT A HIGH SPEED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK IN POSITION. THE CONTACT ATTEMPTED TO APPLY THE BRAKES; HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT APPLIED THE EMERGENCY BRAKE AND THE PASSENGER TURNED OFF THE IGNITION. THE CONTACT DROVE THE VEHICLE HOME. WHILE DRIVING TO LUTHER BROOKDALE CHEVROLET (LOCATED AT 6701 BROOKLYN BLVD, BROOKLYN CENTER, MN 55429, 612-326-3850), THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK REGAL- XENIA, OH
RIGHT HID HEADLAMP ASSEMBLY CONTAINS MOISTURE AND PREMATURELY WEARS OUT BALLAST. EVEN AFTER REPLACING BALLAST AND REMOVING MOISTURE IT HAS SLOWLY STARTED TO REAPPEAR ON THE INSIDE OF THE HEADLAMP ASSEMBLY.
Source: NHTSA WEB SITE -
1999 BUICK REGAL- SAN LEANDRO, CA
WEIRD ENGINE NOISE , WHEN SWITCHING THE IGNITION SWITCH SOMETIMES DELAY, ALSO DASH LIGHTS AND HEADLIGHTS ALSO AC DOESN'T WORK AND LOW OIL , LOW AIR , AND LOW COOLANT LIGHTS TURN ON EVEN IF ALL OF THEM ARE FULL AT THE RIGHT LEVEL .
Source: NHTSA WEB SITE -
2012 BUICK REGAL- ATTLEBORO, MA
TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT NOTICED CONDENSATION IN THE DRIVER'S SIDE HEADLIGHT AND THAT THE FUSE WAS BLOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 34,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE