BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 BUICK LACROSSE
    - KINGSPORT, TN

    EVERY TIME I WILL DRIVE FOR SO LONG I'D LOSE ALL POWER RADIO DASH LIGHTS HEADLIGHTS EVERYTHING AND START BLINKING AND GOING OUT AND FINALLY THE CAR WAS JUST DIE. COME TO FIND OUT IT IS ELECTRICAL ISSUES AND IT'S COSTING ME MORE THAN THE CAR IS WORTH TO EVEN GET IT BACK FROM THE SHOP.

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCLAVE
    - SPRINGFIELD, OR

    TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT AFTER DRIVING INTO THE GARAGE AND SWITCHING THE GEAR SHIFTER TO THE PARK POSITION AND AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE SUDDENLY SHIFTED INTO REVERSE AND CRASHED INTO THE GARAGE DOOR. NO POLICE REPORT OR INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER BRADS COTTAGE GROVE CHEVROLET (2775 ROW RIVER RD, COTTAGE GROVE, OR 97424) WHO DIAGNOSED THAT THE TRANSMISSION SHIFTER CABLE WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 BUICK VERANO
    - SCHAUMBURG, IL

    PASSENGER AIRBAG IS ON WHEN NO PASSENGER AND SEATBELT NOT BUCKLED. WHEN PASSENGER IS SITTING WITH SEAT BELT THE AIRBAG IS OFF. BEEN THIS WAY SINCE PURCHASE. ANOTHER ISSUE IS WITH THERMOSTAT AND DEGREES . DOES NOT SHOW OUTDOOR TEMPERATURE AND ALSO RELAYS THE CHANGE IN THERMOSTAT CONTROLS IN CELSIUS NOT FERINHEIGHT. NO OPTION TO CHANGE .

    Source: NHTSA WEB SITE
  • 2006 BUICK LUCERNE
    - CEDAR POINT, NC

    STEERING AND BRAKES FAIL AT LOW SPEED TURNS AND WHEN GOING THROUGH PUDDLES OF WATER. VERY DANGEROUS. UNABLE TO OPERATE VEHICLE WHEN RAINING. UNSAFE CONDITIONS. HAPPENS CONTINUOUSLY. NO SPECIFIC DATE.

    Source: NHTSA WEB SITE
  • 2011 BUICK ENCLAVE
    - OLEAN, NY

    I WAS DRIVING YESTERDAY AND STOPPED AT A STOP SIGN. I STARTED TO PULL OUT FROM THE STOP SIGN MAKING A RIGHT HAND TURN AND LOST ALL POWER STEERING AND AC SHUT DOWN. I WAS ABLE TO GET THE TURN BY PULLING HARD AND THEN IT STARTING WORKING RIGHT AGAIN. VERY UPSETTING. TOOK CAR TO BOKMANS IN OLEAN, NY. I AM AFRAID TO DRIVE IT NOW.

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCORE
    - HENDERSONVILLE, NC

    ON WEDNESDAY, JULY 10, 2019 I SLID ONTO A SHOULDER TAKING A TURN AND PUNCTURED MY REAR PASSENGER SIDE TIRE. I REPLACED THE TIRE WITH THE SPARE, DROVE TO WORK (LESS THAN 10 MILES) AT SPEEDS BELOW 50 MPH, THEN DROVE HOME AND SCHEDULED TO HAVE THE TIRES REPLACED THE FOLLOWING MORNING. ON THURSDAY, JULY 11, 2019, I BACKED OUT OF MY PARKING SPOT AT MY HOME AND STARTED GOING DOWN MY VERY STEEP MOUNTAIN DRIVEWAY. I APPLIED THE BRAKES LIKE I ALWAYS DO (MY FOOT IS ALWAYS ON THE BRAKE PEDAL GOING DOWN) AND RECEIVED NO RESPONSE. THE PEDAL FELT NORMAL (NOT SOFT), BUT THE BRAKES DID NOT ENGAGE. BY THAT TIME MY CAR WAS GOING VERY FAST (BECAUSE OF THE VERY STEEP SLOPE), AND I WAS STRUGGLING TO KEEP IT ON THE ROAD, WHILE TRYING NOT TO HIT ANOTHER CAR PASSING BY MY DRIVEWAY AND NOT TO FLY ACROSS THE TWO-LANE ROAD INTO A CREEK. I COULD NOT SPARE A HAND FOR THE EMERGENCY BRAKE. I HAD TO TAKE A VERY SHARP RIGHT TURN FROM MY DRIVEWAY TO SLOW DOWN THE VEHICLE. I DIDN'T HIT THE OTHER CAR OR END UP IN THE CREEK BUT I CLIPPED MY PASSENGER SIDE MIRROR AND ONE OF THE PASSENGER SIDE PANELS. ONCE DOWN AND ON EVEN GROUND, I WAS FINALLY ABLE TO USE THE EMERGENCY BRAKE AND STOP THE CAR. AFTER A BRIEF PAUSE, I STARTED MOVING AGAIN, AND REGULAR BRAKES WORKED NORMALLY. TWO SUBSEQUENT BRAKE SYSTEM CHECKS (ONE AT THE TIRE SHOP ONE AT A GM DEALERSHIP) SHOWED NO ISSUES. I WAS TOLD THERE ARE NO BULLETINS OR RECALLS FOR ANYTHING LIKE IT. I LOOKED ON BUICK AND GM FORUMS AND FOUND AT LEAST TWO REPORTS OF A SIMILAR PROBLEM - BRAKES SUDDENLY NOT WORKING AND THEN RESUMING FUNCTION AGAIN. THERE ARE TWO COMPLAINTS ON THIS SITE DESCRIBING SIMILAR ISSUE - ID # 11100704 AND 11083404. FIXING THE MIRROR ALONE WOULD COST $900 ACCORDING TO THE GM DEALERSHIP, HOWEVER, I AM NOT SEEING ANYTHING REGARDING GM INVESTIGATING THE ISSUE CLOSELY.

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - DOWNERS GROVE, IL

    ENGINE AND BRAKES SEIZED UP ON ME WITHOUT WARNING WHILE DRIVING IN A PARKING LOT, LOW SPEED. TOOK IT IN TO MY MECHANIC AND FOUND OUT THERE WAS AN OIL CONSUMPTION ISSUE, EVEN THOUGH I WAS 2K MILES UNDER THE NEXT CHANGE I WAS ALSO 2 QTS LOW.

    Source: NHTSA WEB SITE
  • 2016 BUICK VERANO
    - DEMING, NM

    CADA VEZ QUE PRENDO EL CARRO SE PRENDE EL FOCO DISIENDO QUE TIENE PNTELAS CON EL VOLANTE Y SE SIENTE QUE SE VA A LAQUEAR, TAMBIN SE APAG EL ESTRIO CUANDO EL CARRO ESTABA EN MOVIMIENTO.

    Source: NHTSA WEB SITE
  • 2013 BUICK ENCORE
    - AUBURN, NY

    CHECK ENGINE LIGHT CAME ON WAS DETERMINED CADILLAC CONVERTER NEEDS TO BE REPLACED ONLY HAS 89105 MILES ON IT

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - NORTH PROVIDENCE, RI

    TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS SMOKING DUE TO A FAILURE RELATED TO NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). TASCA BUICK GMC (55 FORTIN DR, WOONSOCKET, RI 02895, (401) 229-4021) PLACED A HARNESS OVER THE SEAT. THE WIRING WAS COVERED; HOWEVER, THE REMEDY HAD NOT BEEN PROVIDED. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE