BUICK Complaints

THE CAR WAS SPITTING D SPUTTER AND OVERHEATING ON THE MAIN HIGHTWAY... ENGINE LIGHT STARTED FLASHING A D IT SHOWED MISFIRES ON CYLINDERS 2,4,6.... THE PROBLEM IS ON GOING AND HAS HAD MY 2 YEAR OLD AND MYSELF SITTING ON THE SIDE OF THE ROAD IN 110 DEGREE HEAT INDEX WAITING ON A TOW TRUCK!. WE WERE DRIVING STRAIGHT DOWN THE MAIN HIGHWAY. THEN THE ACCELERATOR WOULD BE FLOORED BUT THE VEHICLE WOULDNT MOVE AT ALL. THUS I COULDNT CROSS THE LAST MAIN HIGHWAY TO GET HOME. IT SAID SERVICE STABILTRACT/ TRACTION CONTROL, WITH WNGINE LIGHT FLASHING... STILL ISNT FIXED

JULY 23, 2019 -I WAS ON THE HWY FOR APPROX. FOUR HOURS WITH MY NIECE WHEN SUDDENLY MY CAR CREATED A LOUD SOUND AND I LOST POWER AND CONTROL OF MY CAR INCLUDING MY BRAKES. I WAS TRAVELING AT 70 MILE PER HOUR. LUCKILY, TWO CARS HAD JUST PASSED ME WHEN THIS OCCURRED OTHERWISE I COULD HAVE HAD A VERY SERIOUS ACCIDENT. I WAS ON THE LEFT LANE AND WAS ABLE TO COAST TO THE SHOULDER. THE HWY. WAS FLAT AND I WAS ABLE TO COAST TO A STOP. THE ENGINE WOULDN'T START, BUT AFTER APPROX. FIVE MINUTES IT STARTED BUT I WASN'T ABLE TO MOVE. THE CAR IDLED EXTREMELY ROUGH. THE ELECTRONIC STABILITY CONTROL (ESC) LIGHT AND THE CHECK ENGINE LIGHTS WERE ON. I WAITED FOR A TOW TRUCK IN 96 DEGREE WEATHER FOR TWO HOURS BEFORE I WAS ABLE TO GET A TOW TO A GARAGE 40 MILES AWAY. THIS HAPPEND ON TUESDAY. I LEFT MY CAR AT THE BUICK DEALER AND LEFT THE KEY IN THE DROP BOX. I WAS TOLD WEDNESDAY MORNING THAT THEY WOULDN'T BE ABLE TO LOOK AT IT UNTIL TODAY (THURSDAY), SO I HAVE NO IDEA AS YET WHAT DAMAGE HAS OCCURRED TO THE ENGINE. I HAVE ONLY 53,000 MILES ON THE VEHICLE AND IT IS A 2011 MODEL. HOW COULD SOMETHING LIKE THIS HAPPEN?

TAKATA RECALL: THE FRONT PASSENGER AIRBAG ON OUR 2010 BUICK LACROSSE EXPLODED ABOUT 9PM ON SATURDAY JULY 20TH, 2019. THE CAR WAS UN-STARTED (NOT RUNNING) AND UNOCCUPIED AT THE TIME. THE AIRBAG EXPLODED WHEN I OPENED THE DRIVER'S CAR DOOR. THIS CAR WAS SITTING IN THE DRIVEWAY ALL WEEKEND. DURING THIS WEEKEND, WE WERE EXPERIENCING A HEAT WAVE WITH EXTREME HIGH TEMPERATURE AND HUMIDITY. LOCATION: 37870 CENTURY LANE, AVON, OH 44011. ON MONDAY JULY 22ND, 2019, I DROVE THE CAR TO JOYCE BUICK (AVON, OHIO). THE SERVICE MANAGER TOLD ME THAT THE DEALERSHIP WOULD CONTACT A GM INVESTIGATOR AND KEPT THE CAR AT THE DEALERSHIP, WHERE IS STAYS TO THIS DATE. GENERAL MOTORS PRODUCT ASSISTANCE CLAIMS (PAC) HAS CONTACTED ME AND HAS STARTED THE PROCESS OF INVESTIGATE THIS CLAIM. PAC CONTACT 866-446-6963, EXTENSION #5921578. THEY HAVE ASSIGNED A CASE NUMBER: [XXX]. BUICK LACROSSE 2010 VIN: 1G4GD5EG6AF[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

OBD WARNING B0074, B0081 - PPS MODULE FAULTY - CANNOT DETECT PASSENGER WEIGHT IN CAR, THEREFORE DISABLED THE PASSENGER AIRBAG. AFTER SOME RESEARCH, I AM SEEING MULTIPLE GM ISSUES ON THE SAME ERROR, OBD B0081, FAULTY PPS SENSOR ON COMAROS AND VOLTS

WHILE DRIVING THE CAR THE ELECTRONIC PARKING BRAKE TURNED ON (WITHOUT THE DRIVER COMMANDING IT), STOPPING THE REAR WHEELS FROM ROTATING FREELY, MAKING IT VERY DIFFICULT TO DRIVE THE CAR. THE CAR WAS IN MOTION WHEN THIS HAPPENED. THIS HAS HAPPENED 3 TIMES, ON THE SECOND TIME THE DEALER WAS ABLE TO SEE THE PROBLEM AND PERFORMED A "CALIBRATION" BUT THE PROBLEM HAPPENED AGAIN ABOUT 1 MONTH LATER (LAST NIGHT 7/23/19) AND LEFT THE CAR STUCK IN THE MIDDLE OF AN INTERSECTION, REQUIRING A TOW TRUCK TO MOVE THE VEHICLE - WE TOOK THE CAR TO THE DEALER. THE CAR IS CURRENTLY AT THE DEALER AWAITING A DIAGNOSIS. I HAVE ALSO CONTACTED GM REPORTING THE PROBLEM BUT THEY ARE SAYING WITHOUT SEEING THE PROBLEM THEY WON'T BE ABLE TO DO ANYTHING. THIS IS A RELATIVELY NEW CAR, 2018, BOUGHT IN MARCH 2018 AND HAS 24500 MILES. PRESSING THE PARKING BRAKE RELEASE BUTTON DID NOT RELEASE THE PARKING BRAKE WHEN THE PROBLEM HAPPENED, NOR DID THE AUTOMATIC BRAKE RELEASE PROCESS WORK. THERE WAS AN ERROR MESSAGE ON THE DASHBOARD REPORTING "SERVICE PARKING BRAKE"

TL* THE CONTACT OWNS A 2018 BUICK ENCORE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, CRASHED INTO THE CORNER PANEL OF AN UNKNOWN VEHICLE. THERE WERE NO WARNING INDICATOR LIGHTS ILLUMINATED. THE DRIVER FRONTAL AND FLOOR AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE LEGS AND MEDICAL ATTENTION WAS PROVIDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BODY DAMAGE WAS REPAIRED. A POLICE REPORT WAS FILED. THERE WAS NO FIRE DUE TO THE CRASH. THE LOCAL DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO PROVIDED CASE NUMBER 9-5265716704 HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 6,000. *BF *TR

2 MONTHS AGO MY SERVICE AIR BAG ICON & MESSAGE CAME ON MY DASH WHEN I STARTED MY CAR. I TOOK IT TO GET IT LOOKED AT THEY PULLED A CODE BUT NOW THEY HAVE TO HAVE MY CAR ALL DAY TO SEE WHERE THE PROBLEM ACTUALLY IS. COSTING ME LOTS OF MONEY FOR THEIR LABOR. GIVE ME A BREAK WHY ISNT THIS A RECALL FOR MY CAR. OBVIOUSLY I'M NOT THE ONLY ONE HAVING ISSUES WITH AIR BAG.

11/28/2018 I AUTHORIZED LEITH BUICK GMC TRUCK INC TO REPAIR CYLINDER #2 AND #4 ENGINE COILS AND SPARK PLUGS. 3/3/2019 #2 CYLINDER BEGAN MISFIRING. 3/7/2019 REPLACED THE ENGINE COIL AND FOUND THAT PART DID NOT MATCH MY INVOICE. 4/10/2019 TOOK OFF #4 AND FOUND IT DID NOT MATCH MY INVOICE. THEY CHARGED ME FOR EITHER FAULTY PARTS OR WORK THEY DID NOT DO.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHEN THE VEHICLE WAS STOPPED, IT DID NOT RESTART. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

TL* THE CONTACT OWNS A 2016 BUICK ENCORE. WHILE THE VEHICLE WAS PARKED, THE REAR HATCH WINDSHIELD SHATTERED. THE CONTACT STATED THAT THE REAR WINDSHIELD TRIM MOLDING SEPARATED PRIOR TO THE REAR WINDSHIELD FRACTURING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.