BUICK Complaints

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine and/or powertrain system catastrophically failed while the vehicle was in motion on the freeway. The vehicle lost power, shut down, and became disabled. The vehicle is currently in the possession of the Buick dealership and is available for inspection upon request. How was your safety or the safety of others put at risk? The failure occurred while driving my husband and children in fast-moving freeway traffic. The vehicle suddenly lost power and shut down, forcing us to coast to the shoulder while traffic was moving around us. This created an extremely dangerous situation that could have resulted in a serious crash, injuries, or fatalities to my family and other motorists. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The Buick dealership confirmed the engine failure and advised that the vehicle needs a replacement engine. The vehicle was towed directly to the dealership following the incident and was declared inoperable. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by an authorized Buick dealership service department. The manufacturer (GM/Buick) has been notified, and a corporate case has been opened. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes. Multiple warning alerts appeared immediately before the shutdown, including critical warnings such as low oil pressure and instructions to turn the vehicle off. Moments later, the vehicle lost power completely and shut down.

On 12/18/2025 at approximately 5:00 pm, during rush hour traffic, while driving 60 mph on the expressway, my car automatically downshifted to drive1, the engine revved up significantly and the car reduced power and had sluggish acceleration. It did not come out of Drive 1 until I was able to get off the expressway and put the car in park. The car is available for inspection upon request. I was panicking in heavy traffic and cars were honking at me as I could not speed up. I took my car to the dealer but he could not reproduce the exact problem. The vehicle or component has not been inspected by the manufacturer, police, insurance or representatives. There were not any warnings or messages prior to the symptoms. This is the second time this has happened within the eight months that I have leased the car.

The contact owns a 2018 Buick Enclave. The contact stated while stopped at a gas station; after refueling the vehicle, the vehicle was restarted but was unable to shift to drive(D). The contact attempted to shift to reverse(R) and the shift lever failed to respond. The contact stated an unknown warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 71,000.

Dear National Highway Traffic Safety Administration (NHTSA),I am submitting this report to express a serious safety concern with my 2015 Buick Verano, which I believe is unsafe for shorter drivers due to poor visibility and design limitations.I received this car as a gift from my father, but the moment I drove it off the lot, I realized I could not safely operate it. I am 4 feet 11 inches tall, and this vehicle seems designed for much taller drivers. The windshield is too close, and there are several significant blind spots that make it extremely difficult to see vehicles, pedestrians, and obstacles around me.To try to fix this issue, we installed four extra mirrors and I used a booster seat, but these adjustments did not resolve the safety problems. I have experienced numerous close calls, including one incident where I nearly struck a pedestrian I could not see until he moved out of the way. Driving this car has become extremely stressful and frightening due to these visibility issues.I have spoken with several friends who are also under 5 feet 3 inches tall, and they reported the same difficulties when driving a Buick Verano. It appears that this model’s visibility design creates unsafe driving conditions for shorter individuals.I request that the NHTSA investigate this design concern to determine whether the 2015 Buick Verano meets safety standards for drivers of different heights, and whether design changes or warnings are necessary to protect shorter drivers.Thank you for your attention to this important safety issue.thank you.

What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The brake system failed, specifically involving the brake master cylinder and/or electronic brake booster assembly. The vehicle and affected components are currently available for inspection at a Buick dealership. How was your safety or the safety of others put at risk? Answer: The vehicle experienced a complete loss of braking while in motion. The brake pedal did not provide normal stopping capability, and the vehicle did not slow or stop as expected when the brakes were applied. This created an unsafe driving condition due to the inability to stop the vehicle using normal braking input. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: Yes. The vehicle was inspected by a Buick dealership following the incident, and the dealer confirmed a failure of the brake master cylinder and/or electronic brake booster assembly. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: The vehicle has been inspected by a Buick dealership. General Motors Customer Assistance has been contacted regarding the issue. No police report was filed, as no collision occurred Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: There were no warning lamps, messages, or symptoms prior to the incident. Warning messages and indicator lights appeared at the time of the failure, including brake system warnings, Stabilitrak, and steering assist reduced.

The contact owned a 2019 Buick Encore. The contact stated that while her daughter was driving at 35 MPH, another vehicle failed to yield at a left turn, driving northbound, and crashed into the contact's vehicle on the front driver's side. The air bags did not deploy upon impact. The contact's daughter and granddaughter were both injured and were later treated at the local hospital for soreness in various parts of their body. Both occupants sustained emotional trauma as a result of the accident. The other driver was also injured as a result of the accident and was transported to the hospital by ambulance; their injuries are unknown. A police report was filed. The vehicle was towed from the scene to an independent tow yard, where it was deemed a total loss. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was destroyed. The failure mileage was approximately 135,000.

My vehicle has begun all us sudden flickering headlights from low beams to high beam when driving and also it ay the airbag safety light turn on with the locks also doing a closing and opening while driving.

Sunroof glass shattered on I-5 south approx 1215pm just before the Nisqually exit. We looked for cause of the incident but could not find debris/rocks that could've been the cause. Also, there wasn't much glass inside the car, the remnants puckered upwards. The glass shatter seemed to come out of the blue; weather was grey but no rain or sprinkles at the time. We pulled over at the next exit which was Nisqually to look at the damage and to tape up the car.

the 2000 Buick Lesabre is a wonderful car basically a tank with the 3800 SERIES II you cant go wrong but the tiny little plastic part holding the throttle cable will dryrot even with a garage kept car under 150k miles please get them replaced I was driving and then the part came off and it got wrapped around the bracket and it took off I melted the breaks I wasn't stopping due to constant gas so I flipped in down into neutral to stop the vehicle from accelerating after i found a spot to pull it off the road but you can also put your foot under the peddle and pull up on it while pressing the breaks if you cant find a safe area while this is happening but i didnt relise it was happning until i hit 65 because the road i was on was a 55 and before i knew it i was going 90 luciky i live out in the rural areas

All the specific details are unknown, but I had a mechanic work on my car and the problem that he had to fix. He stated that it should’ve been detected, but it was something wrong with my car, letting me know that I had the problem and also I have to keep replacing my camshaft timing Solenoid my car keeps giving me error codes P0011 and P0128