BUICK Complaints

THE REAR CENTER SEAT BELT LOCKS WHEN SEAT IS PUT IN CARGO POSITION. THIS MAKES 2/3 POF THE REAR SEATS NON-USABLE AND PASSENGERS INCLUDING CHILDREN CANNOT RIDE SAFELY IN VEHICLE. DEALER TECHNICIAN REPORTED TO ME HE SAW 16 COMPLAINTS ON WEBSITE HE USED TO CONFER WITH ME. RESOLUTION IS TO COMPLETELY REMOVE REAR SEATS TO UNLOCK. THIS LEAVES CONSUMER WITH UNUSABEL AND UNSAFE REAR SEATS.

CAR KEEPS STALLING. LOSES POWER STEERING HARD TO NAVIGATE. HAPPENS QUITE OFTEN. CITY STREETS HIGHWAY, PARKING LOTS. ETC.

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITH NO WARNING. THE VEHICLE WAS UNABLE TO RESTART AND TOWED TO A TRUCK STOP. THE CONTACT STATED THAT UPON INVESTIGATING THE FAILURE, DISCOVERED THAT THE FUEL PUMP RELAY WAS MELTED AND BURNT. THE CONTACT STATED THAT PRIOR TO THE DISCOVERY NO SMOKE OR FIRE WAS NOTICED UNDER THE REAR SEAT WHERE THE FUEL PUMP RELAY WAS LOCATED IN THE FUSE BOX. THE CONTACT STATED HE PURCHASED AND REPLACED THE PART HIMSELF. THE VEHICLE WAS ABLE TO START AND THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 211,000.

WHEN DRIVING ON EXPRESSWAY CAR DROPS TO LIMP MODE I HAVE RETURNED TO SEVERAL DEALERS NO CODES CAN BE FOUND. NOTIFIED GM OFFICE ABOUT PROBLEM. ONLY SOLUTION IS TO GIVE ME A 2000 DOLLAR CERTIFICATE TO BUY A NEW GM PRODUCT. SAFETY PROBLEM WHEN YOU HAVE A 70 YEAR OLD DRIVING 70 MPH IN HIGH SPEED LANE AND IT DROPS TO LIMP MODE.CONTACTED GM CENTRAL OFFICE CASE [XXX] TALKED TO DANIELLE AT 855-880-1400 EXTENSION 5914268.. I ALSO HAVE SEVERAL PHOTO'S OF THE DASH BOARD WARNINGS ABOUT TRACTION CONTROL AND STABLIZER I DON'T KNOW HOW TO SEND DOCUMENTS ON THE COMPUTER . IT HAS HAPPEN MORE THA 10 TIMES, I STOPPED WASTING MY TIME FOR SOMETHING THEY CAN.T FIND. I BELIEVE IT'S A PROBLEM WITH COMPUTER, BUT THEY TELL ME THE COMPUTER WOULD LET THEM KNOW IF ITS NOT WORKING CORRECTLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

AT SLOWER SPEEDS WHILE NOT ACCELERATING OR ON UNEVEN SURFACE, THE POWER STEERING FAILS REVERTING TO MANUAL STEERING. MAKES IT DIFFICULT TO TURN THE STEERING WHEEL. THERE IS NO WARNING WHEN IT'S GOING TO HAPPEN

WINDOWS WILL NOT DEFOG AC BARELY RUNS TOOK IT IN TO A SHOP TO GET A RECHARGE BUT STILL NOTHING. MY SEAT ROCKS BACK AND FORTH LIKE A ROCKING CHAIR ON DRIVER SIDE. I ALSO HAVE PICTURES AND VIDEOS BUT DON'T KNOW HOW SEND COPY PASTE THE LINK TO YOU...

AFTER MY VEHICLE HAD BEEN SITTING FOR A FEW DAYS, AND ONCE STARTED BACK UP THE BRAKE PEDAL WOULDN'T RETRACT BACK, I WOULD HAVE TO PULL THE BRAKE PEDAL UP WITH MY FOOT.

WHILE IN MOTION AND BRAKING TO TURN RIGHT OR LEFT, MY POWER STEERING COMPLETELY GOES OUT. THE STEERING WHEEL BECOMES VERY DIFFICULT TO TURN CAUSING ME TO ALMOST HIT ANOTHER VEHICLE AS THE TURNING RADIUS HAD BECOME MUCH MORE LARGER THAN I AM USED TO. THE POWER STEERING DOES NOT SEEM TO BE IMPACTED WHILE GOING 15 MPH OR HIGHER, IT IS ONLY WHILE APPLYING BRAKES AND SLOWING DOWN AND TURNING, RIGHT OR LEFT. I HAVE BEEN TOLD BY AN AUTO SHOP THAT LOSS OF POWER STEERING IS A COMMON PROBLEM FOR GM VEHICLES BETWEEN 2009 - 2011 AND THAT EVEN A SPECIAL COVERAGE ADJUSTMENT WAS ISSUED, NOT A RECALL THOUGH. THE SPECIAL COVERAGE WAS ISSUED FOR CARS UP TO 150,000 OR 10 YEARS AFTER CAR WAS ISSUED FOR SERVICE/SOLD. TEN YEARS IN MY CASE WAS IN FEBRUARY 2019. I CALLED A GM DEALER TO ASK FOR HELP AND WAS TOLD I'M OUT OF LUCK BECAUSE THE 10 YEARS HAD PASSED. I AM THE 2ND OWNER OF THIS VEHICLE AND PURCHASED IT USED IN DECEMBER 2014. I NEVER RECEIVED LETTERS OR NOTICE FROM GM OF THIS SPECIAL COVERAGE. FURTHERMORE, I HAVE REPEATEDLY TAKEN MY CAR IN FOR SERVICE TO THIS SAME DEALERSHIP OVER THE 5+ YEARS OF OWNERSHIP AND NEVER ONCE DID THE GM DEALER NOTIFY ME OF THE SPECIAL COVERAGE. AT LEAST 2 TIMES, I TOOK MY CAR IN FOR STEERING ISSUES.

WHEN DRIVING THE VEHICLE IT STOPS OUT OF NOWHERE AND CUTS BACK ON. THERE IS A BURNING/MELTING SMELL COMING FROM THE BACK OF THE VEHICLE. ONCE THE CAR IS OFF SOMETIMES THE BATTERY IS DRAINED. THE DRIVER SIDE HEAD LIGHT KEEPS GETTING MOISTURE INSIDE AND CAUSES THE BULB TO GO OUT.

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE WAS LOWERING IMPROPERLY, DIFFICULT TO OPEN, AND BECAME SHUT TO THE POINT THAT IT COULD NO LONGER BE OPENED. IN ADDITION, THE LIFTGATE AJAR WARNING INDICATOR FLASHED; HOWEVER, THE LIFTGATE WAS CLOSED AT THE TIME. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE), BUT THE CONTACT STATED THAT THE RECALL REPAIR FAILED TO PROVIDE A PERMANENT REMEDY. SUDBAY CHEVROLET BUICK CADILLAC GMC (88 CAUSEWAY ST, GLOUCESTER, MA 01930, (978) 381-5097) DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED AND STATED THAT FURTHER TESTING WAS REQUIRED TO DETERMINE IF ANY OTHER REPAIRS WERE NEEDED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.