BUICK Complaints

THE LOCKING LEVER FOR THE TILT/TELESCOPIC STEERING COLUMN WILL NOT STAY LOCKED THE LEVER FALLS OUT OF THE LOCKED POSITION AND THE COLUMN COLLAPSES WHILE DRIVING I REPORTED THIS TO MY SERVICING DEALERSHIP OVER TWO WEEKS AGO AND HAVE NO INDICATION THEY HAVE ORDERED A REPLACEMENT PART

TL* THE CONTACT OWNS A 1987 (NA) BUICK ELECTRA PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND FUEL WAS LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE STARTER WAS REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,645.

I WAS STOPPED AT A RED LIGHT WHEN MY VEHICLE ACCELERATED FORWARD AND I WAS ALMOST HIT BY SEVERAL CARS ACROSS THE INTERSECTION. I STEPPED HARDER ON THE BRAKE AND MANAGED TO STOP MY VEHICLE ALTHOUGH THE ENGINE WAS REVVING VERY HIGH. I MANAGED TO FIND AN OPENING IN TRAFFIC AND PULLED OVER. I TURNED THE CAR OFF AND RESTARTED IT. THE RPM'S WERE EVEN HIGHER NOW(OVER 5000). I IMMEDIATELY TURNED IT BACK OFF AND CALLED THE DEALERSHIP. I WAS TOLD IT WAS UNSAFE TO DRIVE AND TO HAVE IT TOWED TO THE DEALERSHIP. I HAD IT TOWED AND WAS JUST INFORMED BY THE SERVICE MANAGER AT THE DEALERSHIP THAT THERE IS NO RECALL FOR THIS ISSUE ( WHICH IS AN ACCELERATOR SENSOR). I THINK THIS COULD HAVE BEEN VERY SERIOUS. I AM EVEN MORE OUTRAGED BECAUSE OF THE FACT THAT MY DAUGHTER WAS IN THE CAR WITH ME. I HOPE YOU CAN YOU CAN PLEASE LOOK INTO THIS MATTER BEFORE THERE ARE ANY FATALITIES SOMEWHERE BECAUSE OF BUICK'S NEGLIGENCE( I HAVE REPORTED THIS OCCURRENCE TO BUICK SUPPORT).

TL* THE CONTACT OWNS A 2014 BUICK ENCORE. WHILE OPERATING THE VEHICLE, THE RPMS RANDOMLY INCREASED AND THE ENGINE SURGED. THE VEHICLE HESITATED TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY BUICK (1857 EDWARDS LAKE RD, BIRMINGHAM, AL) IN 2017 AND THE CRACKED VALVE COVER SEAL WAS REPLACED; HOWEVER, THE FAILURE EVENTUALLY RECURRED. THE VEHICLE WAS TAKEN TO HOWARD BENTLEY BUICK GMC (4321 US HWY 43, ALBERTVILLE, AL) AND THE INTAKE MANIFOLD SEAL WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 50,000.

IN A SMALL TOWN, APPROACHING A STOP SIGN AT THE HIGHWAY CROSSROAD WITH 2-3 VEHICLES IN FRONT OF ME. I REMOVED MY FOOT FROM THE ACCELERATOR AND STARTED BRAKING. THE ENGINE IMMEDIATELY REVVED, I MOVED MY FOOT TO TRY TO RAISE THE ACCELERATOR AND IT WAS ALL THE WAY TO THE FLOOR; IT WOULD NOT RAISE. I IMMEDIATELY PLACED IN NEUTRAL AND AS PULLING AS CLOSE TO CURB AS POSSIBLE, I SHUT THE IGNITION OFF, THEN PLACED IN PARK. IT HAD TO BE TOWED BACK HOME UNTIL WE CAN DEAL WITH IT. LUCKILY, I WAS ABLE TO ACT QUICKLY ENOUGH TO PREVENT ANY DAMAGE TO ANY OTHER VEHICLE OR PERSON.

I AM SEEING MULTIPLE COMPLAINTS ONLINE ABOUT THE HEADLIGHT ASSEMBLIES HERE: HTTP://WWW.CARPROBLEMZOO.COM/BUICK/REGAL/HEADLIGHTS-PROBLEMS.PHP ON MY BUICK, I AM HAVING THE SAME EXACT ISSUES. FOR SOME REASON, THERE IS CONDENSATION/WATER ENTERING THE HEADLIGHT HOUSING AND CAUSING THE BALLAST AND BULB TO FAIL. BUICK WANTED $1,215.00 TO REPAIR THE HEADLIGHTS. ONE PERSON IN THE SITE ABOVE SAID THE FOLLOWING: "THIS IS DUE TO A FAULTY SEAL BETWEEN THE OUTER AND INNER SHELL ASSEMBLY. THIS IS A HUGE SAFETY ISSUE, AS THE VEHICLE MAY LOOSE ALL HEADLIGHTS AND CAUSE THE DRIVER TO CRASH. THE ASSEMBLIES ARE VERY COSTLY TO REPLACE AND THE ISSUE IS VERY COMMON ON ALL 2011 THOUGH 2017 REGAL AND GS MODELS WITH HID. THIS IS DANGEROUS AND SHOULD BE FIXED BY THE MANUFACTURER. NEW ASSEMBLIES WILL RESULT IN THE SAME SAFETY ISSUE IN A SHORT AMOUNT OF TIME. THIS COULD BE A DESIGN FLAW OR A MANUFACTURING FLAW. . . REGARDLESS, IT IS VERY DANGEROUS!." I AM IN A MAJOR PREDICAMENT. I CAN'T AFFORD THE NEW HEADLIGHTS, AND EVEN IF I COULD, THIS PERSON IS STATING THAT THEY ARE LIKELY TO FAIL AGAIN. ALSO, THE WAY THIS BUICK IS DESIGNED, I WAS ABLE TO REPLACE THE PASSENGER SIDE HEADLIGHT WITH A MORE INEXPENSIVE BULB. I COULD NOT EASILY REPLACE THE DRIVER SIDE HEADLIGHT, OR ANOTHER BULB THAT IS OUT. THE DESIGN IS A SAFETY RISK AS I CAN'T AFFORD THE DEALERS'S REPAIR COSTS AND CANNOT DO IT MYSELF. THE WASHER FLUID BOTTLE IS IN THE WAY AND THERE WAS NO WAY TO EASILY REMOVE THE HEADLIGHT. THIS PUTS ME AT RISK FOR A CRASH AND ALSO A TICKET FROM POLICE. BUICK SHOULD FIX THIS FOR ALL REGALS WITH THIS ISSUE - ESPECIALLY SINCE THEIR VEHICLES ARE SO INCREDIBLY EXPENSIVE ANYWAY..

SINCE I PURCHASED AND DROVE OFF FROM THE DEALERSHIP, WITHIN THE FIRST FEW DAYS THE CAR SHUT DOWN ON ME WHEN I WAS IN A DRIVE THRU, AND IT HAPPENED TIMES AGAIN WHILE PULLING OUT A PARKING SPACE AND DROVE A FEW FEET AWAY THE CAR WOULD SHUT OFF AND BEGAN SMELLING OF GAS AS WELL OVERTIME I DROVE IT. THE DEALERSHIP WAS NOT VERY HELPFUL BUT FINALLY KEPT MY CAR A FEW DAYS AND SAID IT WAS ONLY THE HOSES WHICH WERE LOOSE. NOW 4/24 MY CAR AGAIN IS MAKING WEIRD NOISES SINCE LAST WEEK AND ACTUALLY WILL NOT START THIS EVENING AFTER BEING OUT AND PARKING IN A LOT.

THIS SUV IS THE DEVIL IT SELF. IS GIVING ME ALL KIND OF PROBLEM RIGHT NOW IT HAVE A LIMP MODE AND I HAVE NO IDEA WHAT TO DO THE TRANSMISSION IS NOT WORKING IN ANY GEAR. THE SOFT CODES SAID P0171, P 0174, P 0420, P 0300 IS CRAZY. I HAVE CHANGE THE ALTERNADOR, THE PURGE VALVE, THE VALVE CANISTER ON TOP OF THE GAS TANK AND THE OTHER SENSOR THAT TELL YOU ABOUT THE FUMES OF THE TANK WENT FILLING. I ALSO CHANGE THE PCV VALVE ALL THE BREATHERS HOSES IN THE INTAKE HOUSING , I CHANGE THE TROUTLE BODY, THE SPARK PLUGS, THE COILS, THE INTAKE GASKETS, THE OXIGENTS SENSORS,THE BATERY POLES. AND THIS SUV STILL GIVING ME PROBLEMS NOW IT WENT TO A TRANSMISSION LIMP MODE AND IS NOT COMING OUT NOT EVEN IF YOU ERASE THE CODES AND ALL FUSES ARE GOOD.

RIGHT AROUND 36000 MILES MY POWER STEERING PUMP HAD TO BE REPLACED BECAUSE FLUID WAS VISIBLE BENEATH THE CAR AND THE SOURCE WAS DETERMINED TO BE THE HIGH PRESSURE HOSES AND PUMP. AT NEARLY 83,480 MILES WHEN THE COMBO SWITCH HAD TO BE REPLACED IT WAS NOTICED THERE WAS A SIGNIFICANT RACK AND PINION LEAK. I BELIEVE THE EARLIER ISSUE IS SOMEHOW CONNECTED TO EARLY FAILURE OF THE RACK AND PINION. REGARDLESS, THE TECH SAID THERE WAS A 2016 WITH 52,000 MILES ON IT THAT NEEDED TO HAVE THE RACK AND PINION REPLACED. HE ADMITTED THAT THERE IS LIKELY A FAULT IN THE PART CAUSING THEM TO DETERIORATE BEFORE THEY SHOULD.

TL* THE CONTACT OWNED A 2014 BUICK ENCORE. WHILE DRIVING ON A CURVED RESIDENTIAL ROAD, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S DOOR, TIRE, BUMPER, AND HOOD OF THE CONTACT'S VEHICLE. THE IMPACT PUSHED THE CONTACT'S VEHICLE ONTO THE LAWN. THE CONTACT SUFFERED INJURIES TO THE RIGHT HIP THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAG, SEAT BELTS). THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. POLICE REPORT NUMBER: [XXX] WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT