BUICK Complaints

TL* THE CONTACT OWNS A 2015 BUICK VERANO. WHILE PARKING AT A RESTAURANT, THE ENGINE REVVED AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE LUNGED MORE THAN FIVE FEET ACROSS TWO CONCRETE CURBS AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.

TODAY I WAS DRIVING TO WORK, AS I PULLED INTO THE DRIVEWAY OF WORK TICKING NOISE STARTED AND THEN CAR DIED RIGHT ON A HILL BLOCKING TRAVEL, IT WOULD NOT RESTART, SO I HAD IT TOWED TO MY MECHANIC WHO ADVISED ENGINE BLOWN DO TO TIMING BELT WEAR...ALL MY OIL WAS SUCKED INTO ENGINE (JUST HAD AN OIL CHANGE 2 MTHS AGO) AND BLEW THE MOTOR! THIS IS A KNOWN PROBLEM WITH THIS YEAR, MAKE, MODEL OF BUICK, WHY IS NO ONE DOING ANYTHING ABOUT A RECALL! I CAN'T AFFORD A NEW ENGINE, NOR A NEW CAR, I JUST PURCHASED THIS USED AT HURD BUICK IN RHODE ISLAND 5/2017 EXPLAINED NEEDED DEPENDABLE CAR, I'M A SINGLE PARENT WORKING FULL TIME AND THEY GAVE ME A LEMON KNOWING FULL WELL THE ENGINE PROBLEMS WITH THIS MIDEL! NHTSA NEEDS TO MAKE GM ACCOUNTABLE TO THE CONSUMER OF 2010 MODELS LIKE THEY DID WITH THE 2008-2009 MODELS THIS IS SO UNFAIR. I HAD TO RENT A CAR TO GET BACK AND FORTH TO WORK...I DON'T KNOW WHAT OR HOW I'M GETTING AROUND NEXT WEEK!

PURCHASED THE CAR USED FROM A REPUTABLE BUICK DEALER WITH 84K MILES ON IT. 7 DAYS LATER, THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING HOME FROM WORK. I IMMEDIATELY BROUGHT THE CAR HOME TO PREVENT FURTHER MECHANICAL PROBLEMS AND NOTICED THAT WHEN I PUT THE CAR INTO PARK, THE TRANSMISSION FELT LIKE IT DROPPED AND IT WAS HARD TO SHIFT. I TURNED THE CAR OFF, LET IT REST, AND THEN TURNED IT BACK ON. THIS TIME, THE CHECK ENGINE LIGHT CAME ON AGAIN. I TRIED SHIFTING THE CAR INTO REVERSE AND THE "R" LIGHT ON MY DASH BEGAN TO FLASH. I PUT IT INTO DRIVE AND THE "D" BEGAN TO FLASH. I TRIED TO MOVE THE CAR FORWARD AND THE CAR HAD ALMOST NOW POWER. EACH SHIFT MADE THE TRANSMISSION FEEL AS THOUGH IT WAS DROPPING AND IT MADE A VERY LOUD NOISE. I HAD THE CAR TOWED BACK TO THE DEALER AND WAS TOLD THAT IT IS THE TRANSMISSION CONTROL MODULE ($1100). THIS HAPPENED JJUST 7 DAYS AFTER PURCHASING IT, AND LESS THAN 2 WEEKS AFTER BEING INSPECTED BY THE DEALER.

RECALL IN 2014 RE: IGNITION SWITCH FAILURE OF MORE THAN ONE KEY ON KEYRING IN IGNITION. WEIGHT WOULD CAUSE CAR TO SHUTDOWN(TURN OFF IGNITION) IN A CRASH THUS NOT ALLOWING AIRBAGS TO DEPLOY. RECALL STARTED IN 2014. DID NOT OWN THE CAR UNTIL 2017. WAS NOT AWARE OF RECALL. SON WAS INJURED IN CRASH OF SUCH VEHICLE ON 2/16/19. HIT A TELEPHONE POLE AT APPROXIMATELY 60MPH. FRONT NOR SIDE CURTAINS DID NOT DEPLOY RESULTING IN SEVERE TRAUMATIC BRAIN INJURY TO BRAIN STEM. WAS IN COMA FOR 6 DAYS. 10 WEEKS IN ICU AND REHAB. IS IMPAIRED NOW EFFECTS WALKING , SPEECH, ADL SKILLS, MEMORY. WILL NEED LONG TERM CARE.WS TRAVELING G ON A RURAL ROAD, HIT PATCH OF BLACK ICE, O ERCORRECTED AND SLID ACROSS ROAD HITTING UTILITY POLE AT 60-70 MPH.. NEEDED TO BE EXTRICATED FROM VEHICLE, UNCONSCIOUS VICIOUS, WAS WEARING SEATBELT. *DT VIN NOT AVAILABLE.*JB

THE TRUNK OF MY VEHICLE IS FILLING UP WITH WATER WHEN IT RAINS WHEN IT IS STATIONARY AND MOVING. WHEN I TOOK A HOSE TO IT I STARTED FROM THE MOON ROOF TO THE BACK OF VEHICLE AND IT WAS FILLING UP WITH WATER. THE VEHICLE IS IN EXCELLENT CONDITION.IT STARTED IN AUGUST OF 2018

TL* THE CONTACT OWNED A 2014 BUICK VERANO. WHILE DRIVING, THE CONTACT'S TWO YEAR OLD CHILD WANTED THE REAR WINDOWS ROLLED DOWN. THE CONTACT LOOKED UP AND NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER, REMOVED THE CHILD FROM THE VEHICLE, AND ATTEMPTED TO EXTINGUISH THE FIRE. THE CONTACT STATED THAT THE FIRE WAS COMING FROM THE REAR WINDOW. THE FIRE GREW TOO LARGE AND WAS OUT OF CONTROL. THE FIRE DEPARTMENT WAS CONTACTED AND THEY EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD. THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST BECAUSE THE CONTACT TURNED THE VEHICLE OVER TO HER INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 72,000.

ANTI THEFT LIGHT COMES ON INTERMITTENTLY. WHEN THIS HAPPENS THE CAR ACTS LIKE IT MIGHT STALL WHEN IDLING.

WHILE AT A COMPLETE STOP ON A CITY STREET BEHIND A CITY BUS WHICH WAS LOADING PASSENGERS WITH NO COLLISION OR CONTACT, THE PASSENGER SIDE AIRBAG DEPLOYED. THE AIRBAG CAUSED BURNS TO THE PASSENGER'S HAND AND BOTH KNEES. IT ALSO CAUSED DEEP CONTUSIONS ON THE LEFT KNEE, CAUSING DIFFICULTIES WITH WALKING.

AT A FULL STOP, THE ENGINE AUTO STOP SHUTS THE ENTIRE VEHICLE DOWN. VEHICLE MUST BE RE-STARTED AND ALL FEATURES LIKE RADIO, CLOCK ETC. RETURN TO THE FACTORY SETTINGS AS IF THE BATTERY HAD BEEN DISCONNECTED. ONCE THIS HAPPENS, I'VE NOTICE THE ENGINE AUTO STOP DOES NOT WORK FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE IS A 2017 MODEL WITH ONLY 17,000 MILES. AT 9,000 MILES THE WATER PUMP HAD TO BE REPLACED.

VEHICLE STEERING WHEEL BECOMES VERY TIGHT/ DIFFICULT TO TURN AT TIMES WHILE TURNING, PARKING & REVERSING.