BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 BUICK ENVISION- SPRINGFIELD, IL
2019 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO ISSUES WITH AIRBAG/AIRBAG SYSTEM. *LD *TR
Source: CONSUMER LETTER -
2008 BUICK LUCERNE- OSCEOLA, IN
CAR WOULDN'T START CHECKED FUSE PANEL AND FUEL PUMP RELAY TERMINAL IS MELTED UPON FURTHER RESEARCH THIS IS A COMMON OCCURRENCE IN THE 2008-2011 BUICK LUCERNE MODELS CAUSED BY THE PANEL BEING DIRECTLY UNDER THE REAR SEAT BRACKET. BRACKET APPLIES PRESSURE TO PANEL LID WHICH INTERN PUSHES AND APPLIES PRESSURE TO FUEL PUMP RELAY GM RECOMMENDS REPLACING RELAY WITH LOW PROFILE STYLE RELAY AND CUTTING SEAT BRACKETS. IF THIS IS SUCH A KNOW ISSUE AND GM RECOMMENDS THESE MODIFICATIONS WHY IS THIS NOT A SAFETY RECALL? IF THE TERMINAL IS MELTING AND BURNING LIKE THAT THIS COULD CAUSE A FIRE DIRECTLY UNDER A FOAM SEAT IN THE REAR OF A CAR AND IN MY CASE DIRECTLY UNDER MY CHILDREN'S CAR SEATS!!!!!!!!! I HAVE TO REPLACE THE ENTIRE FUSE PANEL DUE TO THE MELTED CONTACTS WITH ESTIMATE REPAIR COSTS OF OVER $300 FOR SOMETHING THAT COULD BE PREVENTED BY GM DOING THE RIGHT THING AND FIXING THEIR PROBLEM!
Source: NHTSA WEB SITE -
2011 BUICK REGAL- ELGIN, IL
ENGINE OF MY CAR ACTS WEIRD AND I TOOK IT TO THE MECHANIC SHOP AND THEY SAY THERES NOTHING WRONG
Source: NHTSA WEB SITE -
2009 BUICK LUCERNE- RUTHERGLEN, VA
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT REPLACED THE FUSES AND FUEL PUMP SEVERAL TIMES, BUT THE VEHICLE CONTINUED TO DECELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ULTIMATE GMC FREDERICKSBURG (5150 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 693-2350), BUT WAS NOT DIAGNOSED BECAUSE THE CONTACT DID NOT HAVE A RECALL LETTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK RENDEZVOUS- JACKSON, MS
TL* THE CONTACT OWNS A 2006 BUICK RENDEZVOUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED SLOWLY WHEN THE BRAKE PEDAL WAS DEPRESSED. ALSO, THE ALL WHEEL DRIVE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DIFFERENTIAL PUMP CHECK VALVE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 73,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2006 BUICK LACROSSE- ST. PETERSBURG, FL
WHILE DRIVING, THE LOW BEAMS WILL RANDOMLY TURN OFF. THIS IS NOT PROVOKED BY BUMPS OF ANY KIND, THEY JUST TURN OFF DURING RANDOM TIMES. THEY HAVE TURNED OFF ON HIGHWAYS, ON A CITY STREET, AT A STOPLIGHT, THERE IS NO CONNECTION TO THE TIMES IT STOPS WORKING. THE HIGH BEAMS CONTINUE TO WORK, AND AFTER A FEW MINUTES THE LOW BEAMS START TO WORK AGAIN. THIS BECOMES PROBLEMATIC DURING NIGHT DRIVING, ESPECIALLY IN TOWNS, WHEN IT IS RAINING, AND WHEN IT IS FOGGY.
Source: NHTSA WEB SITE -
2016 BUICK ENCORE- THE VILLAGES, FL
TL* THE CONTACT OWNS A 2016 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WOULD CRANK UNEXPECTEDLY WHILE DRIVING AT EXTREMELY LOW SPEEDS. THE VEHICLE WAS EQUIPPED WITH THE AUTO START FEATURE WHEN COMING TO A COMPLETE STOP, WHICH COULD NOT BE DISENGAGED. THE CONTACT DESCRIBED THE FAILURE AS IF THE IGNITION WERE BEING STARTED WHILE THE ENGINE WAS ALREADY RUNNING. DURING THE FAILURE, THE VEHICLE WOULD STALL AND THE CONTACT WOULD HAVE TO COME TO A COMPLETE STOP AND RESTART THE ENGINE. GEORGE NAHAS CHEVROLET (4135 FL-44, WILDWOOD, FL 34785, (352) 504-4538) STATED THAT THEY COULD NOT ASSIST UNLESS THERE WAS A WARNING INDICATOR ON THE INSTRUMENT PANEL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND LEFT A VOICE MESSAGE. THERE WAS NO FOLLOW-UP AFTER THE CONTACT AND MANUFACTURER TRIED TO CONTACT EACH OTHER SEVERAL TIMES. THE FAILURE MILEAGE WAS 19,500. *BF.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 BUICK CASCADA- NEW RICHMOND, OH
ON TWO (2) OCCASIONS DURING A TWO WEEK PERIOD THE FRONT BREAKS HAVE LOCKED WHILE IN MOTION (ONCE ON A CITY STREET & ONCE ON LOCAL HIGHWAY) BRAKES WERE REPLACED ON FIRST EVENT & VEHICLE IS BEING INSPECTED AFTER TOWING TO BUICK DEALER AFTER SECOND EVENT.
Source: NHTSA WEB SITE -
2009 BUICK LUCERNE- THE VILLAGES, FL
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT PULLED OUT THE REAR SEAT TO REACH THE FUSE BOX AND NOTICED THAT THE FUSE BOX WAS PARTIALLY BURNT AND FUEL PUMP RELAY ALSO BURNT ON AUGUST 17, 2018. NEW FUEL PUMP RELAY PURCHASED AND TEMPORARILY REPAIRED BY CONTACT. IN JANUARY 2019, THE VEHICLE WAS TAKEN TO PHILLIPS BUICK GMC (2160 US WHY 441, FRAUDULENT PARK, FL 34731) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND FUSE BLOCK (BOX) NEEDED REPLACEMENT AND THE REAR SEAT NEEDED TO BE MODIFIED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TTT CONTACT SAYS THERE HAS BEEN NUMEROUS REPORTED FUEL PUMP RELAY, FUSE BLOCK AND FUEL PUMP REPORTED FAILURES ON BUICK LAGRANGE. THE MAJOR SAFETY PROBLEM ARE THE FAILURES THAT OCCURRED WHILE THE CARS WERE BEING DRIVEN AND THE ENGINE STOPPED RUNNING. ENCLOSED IS A COPY OF THE BILL FROM PHILLIPS BUICK/GMC. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK ENCLAVE- ANAHEIM HILLS, CA
THE PASSENGER AIRBAG LIGHT ALWAYS SAYS OFF AND THE SERVICE AIR BAG NOTICE IS ALWAYS ON. WE TOOK THE CAR IN TO A DEALER SEVERAL YEARS AGO AND WERE TOLD IT IS NOT COVERED UNDER THE AIRBAG RECALL. THIS IS HARD TO BELIEVE; THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. GM SHOULD NOT RISK AN IMPORTANT SAFETY ISSUE DEFECT TO GO IGNORED.
Source: NHTSA WEB SITE