BUICK Complaints

TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE BRAKE LINE WAS REPLACED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS THEN TAKEN TO SUBURBAN BUICK GMC OF FERNDALE (21800 WOODWARD AVE, FERNDALE, MI 48220, (248) 547-6100) WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE LINE HAD BEEN REPLACED AND TIED TO THE SWAY BAR. THE BRAKE LINE WAS NOT COMPLETELY INSTALLED FROM THE ENGINE TO THE BRAKES, WHICH COULD CAUSE BRAKE FLUID TO LEAK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 56,620.

BOTH SEALED HEADLIGHT ASSEMBLIES HAVE FAILED AND NOW HAVE CONDENSATION INSIDE OF THEM. THE LIGHTS ARE STILL FUNCTIONAL BUT I AM AFRAID OF A SHORT CIRCUIT. THE DEALER WANTED $1,000 PER HEADLIGHT ASSEMBLY TO REPLACE. THIS VEHICLE STILL HAS UNDER 50,000 MILES ON IT. IT HAPPENED WHILE IT WAS JUST SITTING THERE, BUT I DO DRIVE THROUGH RAIN.

TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING 70 MPH, THE CONTACT ENGAGED THE CRUISE CONTROL FOR ASSISTANCE WITH DRIVING IN TRAFFIC. ONCE THE CRUISE CONTROL WAS DISENGAGED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT MANAGED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL FOR MORE THAN TWO MINUTES. THE VEHICLE WAS TAKEN TO SIMS BUICK-GMC (3100 ELM RD NE, WARREN, OH 44483, (330)-984-4690) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 18,000.

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. UPON STOPPING THE VEHICLE, IT STALLED AND HESITATED TO RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED DON BROWN CHEVROLET (2244 S KINGS HIGHWAY BLVD, SAINT LOUIS, MO 63110, (314) 450-7161) WHERE A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

REAR SEATBELT WOULD NOT RETRACT. ALL INSTRUMENTS STOPPED WORKING MOMENTARILY WHILE DRIVING.

HAD TROUBLE GETTING INTO THE CAR THE ENGINE LIGHT AND POWER STEERING WARNING CAME ON. THE RADIO FACE WAS NOT WORKING BUT THE RADIO WAS ON WITH NO KEYS IN THE IGNITION. TRIED TO START THE CAR AND IT WILL NOT TURN OVER. TOOK SEVERAL MINUTES TO GET IN/OUT OF THE VEHICLE. ONCE I EXITED THE CAR I WENT BACK TO GET THE VIN AND AGAIN THE RADIO WAS ON NO KEYS IN THE IGNITION AND THE SERVICE POWER STEERING LIGHT CAME ON. I WAS JUST TRYING TO START MY CAR TO GO TO WORK AND IT'S LIKE IT'S POSSESSED

HELLO - I AM WRITING AS A CONCERNED CONSUMER. I CURRENTLY OWN A 2011 BUICK ENCLAVE. TWO WEEKS AGO, WHILE DRIVING THIS VEHICLE IT STARTED MAKING A VERY LOUD KNOCKING NOISE. THE CAR THEN COMPLETELY SHUT OFF AND BECAME INOPERABLE WHILE DRIVING DOWN A HILL. WITH LOSS OF POWER STEERING AND THE INABILITY TO RESTART THE ENGINE IT BECAME A DANGEROUS SITUATION TRYING TO GET THE VEHICLE STOPPED AND SAFELY OFF THE ROAD. THE VEHICLE WAS TAKEN TO A GARAGE AND IT WAS DETERMINED THAT THE ISSUE WAS A BROKEN TIMING CHAIN. THIS REPAIR REQUIRED THE REMOVAL OF THE ENGINE TO REPLACE THE TIMING CHAIN. RESEARCH INTO BUICK HAS SHOWN THAT THERE IS A BULLETIN OUT FOR THIS VERY ISSUE BUT ONLY FOR THE 2009 MODEL YEAR. MY 2011 WAS MANUFACTURED IN 2010. FOR THIS VERY ISSUE, BUICK HAS EXTENDED THE MANUFACTURES WARRANTY TO 120K OR 7YRS. RESEARCH SHOWS THAT THIS TIMING CHAIN ISSUE IS NOT EXCLUSIVE TO THE 2009 AS OWNERS OF OTHER MODEL YEARS ARE EXPRESSING THE SAME CONCERNS. I AM WRITING TO FILE A FORMAL COMPLAINT, AS THIS IS A SAFETY ISSUE THAT BUICK REFUSES TO ACKNOWLEDGE. THE FAILURE OF THIS TIMING CHAIN LEAD TO A SITUATION THAT COULD HAVE CAUSED A WRECK AND POSSIBLE INJURY. I HAVE CONTACTED BUICK SEVERAL TIMES AND THEY REFUSE TO PROVIDE FINANCIAL COMPENSATION FOR THE REPAIRS AND REFUSE TO INVESTIGATE THIS FURTHER. THEIR RESPONSE IS SIMPLY, THERE IS NO BULLETIN SO THERE IS NOTHING THAT CAN BE DONE FOR ME.

WHILE PASSING A VEHICLE, ACCELERATOR IMMEDIATELY ACCELERATED THE VEHICLE TO OVER 115 MPH QUICKLY, AND THE SPEED CONTINUED TO CLIMB. COULD NOT DEACCELERATE. BOTH FEET ON THE BRAKE, NO LUCK, SHIFTED TO 1ST GEAR, NO LUCK, PUSHED MANY BUTTONS ON STEERING WHEEL, NO LUCK, ACCEPTED THE FACT THAT THIS WAS GOING TO BE A HIGH SPEED DELIBERATE ROLLOVER. FINALLY AT THE LAST POSSIBLE MOMENT, THROTTLE DISENGAGED.

OUR CUR COMPLETELY SHUT OFF ALL POWER LIGHTS ENGINE EVERYTHING DOING 80 MPH ON INTERSTATE 84 IN IDAHO. A SEMI SEEN IT HAPPEN JUMPED IN THE MIDDLE OF BOTH LANES TO BLOCK TRAFFIC SO WE COULD GET TO THE SHOULDER. IN A NO CELL PHONE AREA 13 WE DISCONNECTED THE BATTERY AND HAD TO SHIFT SRIVE IT IN LIMP MODE. NO ALERT LIGHTS CAME ON WE TOOK IT YO A CERTIFIED DEALER TO FIND THE PISTONS, TIMING CHAIN AND OTHER THINGS ARE NTOKEN GM/ BUICK WAS NOTIFIED THEY DECIDED TO DECLINE ASSISTANCE BECAUSE WE ARE OUT OF WARRANTY 93K MILES ON THE CAR AND OVER 5,000$ IN REPAIR AND POSSIBLY ANOTHER 2100$ TO REPAIR THE CADILITIC CONVERTER. WE WERE IN A NO CELL SERVICE AREA AND HAD TO DRIVE IN THE SHOULDER NOW THE HEADLIGHTS WON'T TURN ON AT ALL EITHER. THE CAR NEVER ALERT US IT JUST SHUT OFF THE DEALER SAYS THE OIL WAS VERY LOW AGAIN NO OIL LIGHT CAME ON WITH THAT YHE DEALER SAYS THERECOULD BE A BCM/ECM COMMUNICATION ISSUE COSTING 1200.00 TO 2500.00 TO FIX. THEY CAN'T ASSESS COMPLETELY UNTIL THE PISTON/ TIMING BELT ISSUE IS FIXED BUT THE CAR IS NOT COMMUNICATING THE STEERING IS NOW SUPER TIGHT AND THE ONLY YHING IT SAYS NOW IS SERVICE STIBILATRAC AND THE MECHANIC DIDN'T EVEN BRING THAT UP

BATTERY HAS BEEN REPLACED TWICE IN 20 MONTHS DUE TO FAILURE OF CHARGING SYSTEM TO RECHARGE BATTERY. TURN SIGNALS DO NOT WORK PROPERLY OR AT ALL. DEALER SAYS BATTERY IS "DEFECTIVE". LOW ENGINE RPM TO INCREASE FUEL MILEAGE AND AUTOMATIC ILLUMINATION OF DRIVING LIGHTS END UP TO BATTERY BEING IN A CONSTANT DISCHARGE STATE LEADING TO FAILURE. SIGNAL LIGHTS WILL SLOW DOWN OR STOP ALTOGETHER WHILE SITTING AT A STOP LIGHT. THE VEHICLE HAS LEFT ME STRANDED SEVERAL TIME BECAUSE IT WILL NOT RESTART - THERE IS NO WARNING THAT FAILURE IS IMMINENT. POOR DESIGN IN ONE SAFETY FEATURE LEADS TO A FAILURE OF ANOTHER SAFETY FEATURE AND EVENTUALLY TO FAILURE OF THE VEHICLE ALTOGETHER. THERE IS NO VOLT METER AND NO WARNING LIGHTS ARE EVER ILLUMINATED.