BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 BUICK VERANO
    - JOLIET, IL

    MY 2013 BUICK VERANO HAS BEEN ACTING WEIRD FOR ABOUT A MONTH NOW. I FIRST NOTICED IT BECAUSE THE ENGINE LIGHT CAME ON ONE DAY ON MY WAY TO WORK AND WHEN I LEFT WORK IT WAS OFF. MAYBE TWO DAYS LATER WHEN I STARTED MY CAR AND PULLED OF IT JUST TURNED OFF. SO I STARTED IT AGAIN(STARTS UP FINE) AND I PUT IN TO DRIVE AND ONCE I PULL OFF IT TURNED OFF. IT DID ABOUT 4 TIMES BEFORE THE CAR WOULD RUN NORMALLY. THIS HAPPEN TWICE IN THE FIRST WEEK, AND THEN IT WAS EVERYDAY SINCE THEN. I DID NOTICE THAT IT WAS STRUGGLING TO GET IT OUT OF FIRST GEAR ABOUT THE THIRD WEEK. ALSO WHEN I WAS ON MY WAY TO THE STORE AND I STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN AND I TRIED TO ACCELERATE IT JUST TURNED OFF. BUT AFTER THAT RODE FINE. AFTER THAT INCIDENT I NOTICED YESTERDAY THAT EVERYTIME I STOP NOW THE CAR WILL TURN OFF AND ALSO IF I GO ANYTHING OVER 35MPH THE CAR JERKS AS IF IT WANTS TO STOP. THIS IS VERY UNSAFE. ALSO THE ENGINE LIGHTS COMES ON AND OFF. AND I DID GOOGLE TO SEE IF ANYONE ELSE HAS HAD THIS PROBLEM SO I CAN SEE WHAT THE PROBLEM COULD POSSIBLY BE AND FOUND THAT MANY PEOPLE WITH THIS SAME YEAR MAKE AND MODEL OF CAR HAVE THIS ISSUE. I ALSO READ THAT THEY HAD RECALLS FOR THIS SAME YEAR MAKE AND MODEL TWO MONTHS AFTER I PURCHASED THE VEHICLE BUT NEVER RECEIVED A LETTER OF NOTICE, MAYBE BECAUSE IT WASN'T FOR MY VIN. BUT WITH AN UNSAFE VEHICLE ISSUE SUCH AS THIS, SOMETHING HAS TO BE DONE.

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCLAVE
    - ROSELLE, IL

    TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER, BUT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO DICK WICKSTROM CHEVROLET (555 E IRVING PARK RD, ROSELLE, IL 60172, (331) 642-7659) WHERE IT WAS CURRENTLY WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 BUICK ENCLAVE
    - EAST WINDSOR, NJ

    THE INITIAL COMPLAINT WAS THE CHECK ENGINE LIGHT AND A REPAIR WAS MADE THAT DIDNT FIX THE PROBLEM. THE LIGHT CAME BACK ON WHILE DRIVING AND IT WAS THE TIMING CHAIN AND IT NEEDED TO BE REPLACED. THE VEHICLE ONLY HAD 47,000 MILES ON IT.

    Source: NHTSA WEB SITE
  • 2009 BUICK ENCLAVE
    - LYFORD, TX

    TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, THE FRONT PASSENGER AND REAR DRIVER'S SIDE SEAT BELTS WOULD NOT LOCK. IN ADDITION, THE TAILGATE WAS DIFFICULT TO PULL DOWN AND THE TIRE SENSOR, AIR BAG, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 BUICK REGAL
    - PANA, IL

    1997 BUICK REGAL. CONSUMER WRITES IN REGARD TO SAFETY RECALL ENGINE COMPARTMENT FIRE NOTICE . CONSUMER WRITES VEHICLE CAUGHT FIRE AND MANUFACTURER STATED THERE WAS NO PROOF FOR CAUSE OF FIRE. *AS *TR

    Source: CONSUMER LETTER
  • 2015 BUICK VERANO
    - TINTON FALLS, NJ

    2015 BUICK VERANO. CONSUMER WRITES ABOUT SAFETY HAZARD REGARDING DIRECTIONAL SIGNAL IN THE VERANO OPERATING SILENTLY. *AS *TR

    Source: CONSUMER LETTER
  • 2015 BUICK REGAL
    - ROYAL PALM BEACH, FL

    WE HAD THE DRIVER'S HEADLIGHT REPLACED UNDER WARRANTY DUE TO IT HOLDING WATER. ONCE WE GOT THE CAR BACK AND DROVE IT AT NIGHT, IT WAS APPARENT THAT THE LIGHT PATTERN WAS NOT THE SAME. SEE PHOTO. WE WERE NOT ABLE TO SEE THE ROAD ON THE LEFT SIDE SINCE THE BEAM WAS ESSENTIALLY POINTED DOWN SO I TOOK THE VEHICLE BACK AND THEY SAID THAT THE HEADLIGHT WAS A NEW DESIGN AND THAT'S HOW IT LOOKS BUT THEY CLAIMED TO HAVE ADJUSTED IT AGAIN. THAT WEEK WE DROVE TO ORLANDO AT NIGHT AND ALMOST EVERY CAR IN THE OPPOSITE DIRECTION WOULD EITHER FLASH THEIR LIGHTS AT US OR HONK THEIR HORN. I DID A STATIC TEST AND THE LEDT LIGHT WAS ILLUMINATING OVERHEAD ROAD SIGNS AT A DISTANCE OF 50FT SO WE WERE BLINDING ONCOMING DRIVERS. I CONTACTED BUICK CORPORATE AND THEY TOLD ME TO TAKE THE VEHICLE BACK TO THE DEALER A 4TH TIME, ONCE AGAIN I WAS TOLD THIS IS THE NEW DESIGN BUT WE WILL ADJUST IT. AS IT STANDS RIGHT NOW, MY LEFT AND RIGHT HEADLIGHTS ARE THROWING 2 COMPLETELY DIFFERENT LIGHT PATTERNS, I STILL CAN'T SEE THE LEFT SIDE OF THE ROAD AND THE HIGH BEAMS ON THE LEFT SIDE DON'T SEEM TO ILLUMINATE ANYTHING AT ALL. I'M A LICENSED ENGINEER AND ACCIDENT RE-CONSTRUCTIONIST THAT HAS SUBJECTED OTHER VEHICLES TO DOT AND SAE HEADLIGHT TESTS AND THESE LIGHTS WILL NOT PASS. IT ALSO CAUSES UNDUE STRESS ON THE THE DRIVER SINCE THE LIGHTING PATTERN IS NO LONGER CONSISTENT ACROSS THE FRONT OF THE CAR. I WOULD LIKE SOME HELP IN GETTING GM TO ACKNOWLEDGE THIS ISSUE AND CORRECT IT SINCE THEY ARE TELLING ME THAT ONCE MY WARRANTY EXPIRES IN MAY, THEY ARE NO LONGER RESPONSIBLE

    Source: NHTSA WEB SITE
  • 2016 BUICK ENCLAVE
    - COUNCIL BLUFFS, IA

    2016 BUICK ENCLAVE. CONSUMER WRITES IN REGARD TO BASIC ONSTAR SERVICE AND ONSTAR CHANGING THEIR BASIC PLAN. *AS *TR

    Source: CONSUMER LETTER
  • 2011 BUICK REGAL
    - CADIZ, KY

    TL* THE CONTACT OWNS A 2011 BUICK REGAL. AS THE CONTACT BACKED OUT OF THE DRIVE AND PLACED THE VEHICLE IN DRIVE, ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. WITHIN A COUPLE OF SECONDS, ALL THE AIR BAGS DEPLOYED, EXCEPT THE STEERING AIR BAG. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TOW THE VEHICLE TO THE DEALER. THE DEALER WAS NOT CONTACTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE CONTACT STATED THAT SHE WAS NOT NOTIFIED OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 154,200. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LUCERNE
    - DAYTON, OH

    BACK DOORS ARE STUCK LOCKED. NEITHER DOOR WILL OPEN. HAVE TWO KIDS THAT HAVE TO RIDE BACK THERE AND IF WE GET IN AN ACCIDENT IT COULD BE FATAL IF THEY ARE BACK THERE AND CAN'T GET OUT!!

    Source: NHTSA WEB SITE