BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 BUICK VERANO
    - CARTERSVILLE, GA

    AIRBAG SYSTEM SERVICE INDICATION LIGHT COMES ON, THE PASSENGER SIDE AIRBAG GOES ON AND OFF WITHOUT WARNING WHEN A PASSENGER SITS DOWN, CAUSING THE AIRBAGS TO BE TURNED OFF. THIS HAPPENS WHILE THE CAR IS STATIONARY AND IN MOTION.

    Source: NHTSA WEB SITE
  • 2004 BUICK REGAL
    - LEHIGH ACRES, FL

    POWER WINDOWS ON THIS CAR BURN OUT, 4 MECHANICS SAID THIS IS A VERY COMMON PROBLEM, AND REPAIRS OF THE POWER WINDOWS IS EXPENSIVE

    Source: NHTSA WEB SITE
  • 2017 BUICK LACROSSE
    - MEDFORD LAKES, NJ

    2017 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO DEFECTIVE ENGINE CONTROL STOP/START SYSTEM. *LD *TR

    Source: CONSUMER LETTER
  • 2014 BUICK ENCORE
    - SPENCERPORT, NY

    A FAULTY CLOCK SPRING ASSEMBLY PREVENTS THE AIR BAG SYSTEM FROM FUNCTIONING PROPERLY WHICH POSES A MAJOR SAFETY RISK. AIR BAG LIGHT COMES ON WHEN DRIVING.

    Source: NHTSA WEB SITE
  • 2001 BUICK LESABRE
    - EKALAKA, MT

    TL* THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT A FIRE IGNITED WITHOUT WARNING UNDER THE HOOD AFTER THE DRIVER EXITED THE VEHICLE. WHEN THE HOOD WAS OPENED, THE CONTACT NOTICED THAT THE ENGINE COVER FOR THE ENGINE ASSEMBLY AND FUEL SYSTEM HAD FLOWN OFF. THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE REMAINED PARKED AT THE CONTACT'S RESIDENCE DUE TO THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE) AND NHTSA ACTION NUMBER: EA02030 (FUEL SYSTEM, GASOLINE); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURES AS THE RECALL AND NHTSA INVESTIGATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TT *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK LACROSSE
    - CEDAR FALLS, IA

    I HAVE LOST MY BRAKE LIGHT LOCATED IN MY REAR WINDOW AND NOW MY LED BRAKE LIGHTS ARE FAILING...

    Source: NHTSA WEB SITE
  • 2007 BUICK LUCERNE
    - LEESBURG, GA

    I WAS DRIVING DOWN THE ROAD ABOUT 1 MIKE FROM MY HOUSE. THE ROAD IS A COUNTRY ROAD AND IS STRAIGHT. I WASN'T DISTRACTED OR SPEEDING. IT HAPPENED SO FAST BUT I THINK I MAY HAVE HIT A SLIGHT BUMP ON THE RIGHT HAND SHOULDER OF THE ROAD AND THEN THE CAR STARTED FISH TAILING AND THEN WENT OFF THE ROAD AND WAS STOPPED WHEN IT HIT A DIRT DRIVEWAY. I HAD NO CONTROL OF THE CAR AND THE BRAKES FAILED TO STOP THE CAR. THE CAR WAS TOTALED WITH ONLY 36000 MILES ON IT EVEN THOUGH I LUCKILY JUST SIDESWIPED A TREE. THE CAR ALWAYS SEEMED HARD TO STEER AS IF THE STEERING WAS LOOSE AND YOU REALLY HAD TO PAY ATTENTION AND KEEP BOTH HANDS ON THE STEERING WHEEL. THE CAR WAS MY ELDERLY IN-LAWS WHO BOUGHT IT BRAND NEW IN 2007. THEY BOTH PASSED AWAY IN NOVEMBER 2018 AND THEN I INHERITED IT AND HAD JUST RECENTLY STARTED DRIVING IT. THE AIR BAGS DID NOT DEPLOY.

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - CLARA CITY, MN

    DRIVING 60 MPH ON THE HIGHWAY. SUDDENLY THE INFORMATION PANEL FLASHED STABILITRAK SERVICE REQUIRED (OR SIMILAR) THEN LOW POWER MODE. CAR WENT FROM 60 TO 30 MPH ON THE HIGHWAY. UNABLE TO SPEED UP. NEEDED TO PULL OVER TO THE SIDE OF THE ROAD. TURNED CAR OFF. TRIED TO RESTART AND IT WOULDN'T RESTART FOR SEVERAL TRIES. RESTARTED AND STILL SAID LOW POWER AND WAS IDLING LOW. TRIED AGAIN AND WAS NORMAL. THIS HAS HAPPENED SEVERAL MORE TIMES AND ALWAYS IS SIMILAR. SOMETIMES IT DOESN'T HAPPEN AT ALL IN A 30 MILE TRIP, SOMETIMES IT HAPPENS 3 TIMES. VERY DANGEROUS! COULD BE REAR ENDED! I HAVE READ MANY OTHER ACCOUNTS OF THIS HAPPENING IN THE 2011 BUICK LACROSSE. AFTER THIS THE CHECK ENGINE LIGHT STAYED ON. WHEN I HAD THE AUTO PARTS STORE RUN DIAGNOSTICS IT FLAGGED MULTIPLE MISFIRES, THROTTLE POSITION SENSOR 3 TIMES, POWER CONTROL MODULE INDICATOR, TRACTION CONTROL. IT SEEMS THIS IS A FLAW IN THIS CAR. I ATTEMPTED TO GET A PICTURE OF THE SATBILITRAK SENSOR INDICATOR LIGHT, BUT IT FLASHES ON AND OFF PRETTY QUICKLY AND YOU NEVER KNOW WHEN IT WILL HAPPEN.

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCLAVE
    - LIVERMORE, CA

    VEHICLE BUCKLE LATCH IS JAMMED/MALFUNCTIONING. BUCKLE DOES NOT ACCEPT LATCH AND POSES A SEVERE ACCIDENT THREAT TO ADULTS/CHILDREN. BOTH CAPTAIN CHAIR BUCKLES ARE AFFECTED. NORMAL WEAR IS OBSERVED WITH THE VEHICLE WITH CHILD RESTRAINT CAR SEATS IN BOTH FORWARD AND REAR FACING, LONGEVITY OF BUCKLE SYSTEM WITH INFANT CAR SEATS IS JEOPARDIZED AND RENDERED INEFFECTIVE. BUCKLE MECHANISM IS POORLY MADE WITH PLASTIC BREAKING APART. METAL PRONG IS OBSERVED TO BE IN THE OUT/LOCKED POSITION AND DOES NOT DISENGAGE. PREVIOUS TO JAMMING BUCKLE WAS HARD TO ACCEPT A LATCH.

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - IRMO, SC

    AT 146,938 MILES, THE ENGINE HAS DIED (PISTONS HAVE COLLIDED WITH VALVES AT TWO POINTS AND ENGINE HAS JUMPED TIMING). THE TRANSMISSION NEEDS TO BE REPLACED FOR THE SECOND TIME (ORIGINALLY REPLACED AT 56K MILES). THERE WAS NO SIGN ON THE DASH THAT THERE WAS A PROBLEM WITH EITHER.BUICK OFFERED NO HELP WITH THIS BEING SO UNUSUAL FOR THE ENGINE TO NEED TO BE REPLACED AND THE TRANSMISSION FOR THE SECOND TIME.

    Source: NHTSA WEB SITE