BUICK Complaints

The contact owns a 2006 Buick Rainer. The contact stated that while driving at various speeds, the steering wheel jerked independently without warning, causing the contact to lose control of the vehicle. In addition, the contact stated that there was an abnormal grinding sound coming from the brake pedal while depressing the brake pedal. The contact had taken the vehicle to two independent mechanics, where the wheel bearings and ball joints were replaced; however, the failure persisted. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Was driving car and attempted to roll my window door and the car would not allow it. Then I started hearing clicking noises which was the sound of locking and unlocking door. Which I heard in succession of at 9 times. Later on the return drive on the highway the car let me consistently lock and unlock when in drive. I got home, turn the car off and radio did not turn of even after opening driver’s door

The contact owns a 2019 Buick Cascada. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power. In addition, the transmission and engine failure warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with turbocharger failure. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were out of stock and on back order. The contact was informed that the repair was not covered under warranty, and the vehicle was 100 miles over the warranty limitation. The contact researched and stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 50,100.

The "Service Airbag - Passenger" warning light suddenly appeared on the console of my 2014 Buick Enclave. Once I arrived home, I Googled what the light indicated and I also sorted through mail I had recently received from Buick that notified me of a recall. Convinced that I needed to resolve the issue promptly, I contacted the dealership we purchased the vehicle from and they informed me to come in so they could hook the diagnostic machine to the car to determine the codes. I went into the dealership early the following morning (work order initiated at 8:21AM). I explained the situation again, and was told that they'd perform a complimentary diagnostic test to determine the issue. The service advisor listed "Safety Recall - Driver Front Airbag Inflator May Rupture" [I did notify them that the warning light indicated it was the passenger side airbag]. At 9:00 AM I received a text message "To review the inspection and approve the recommendations": CUSTOMER STATES SERVICE AIRBAG MESSAGE CHECK AND ADVISE [Other]: DIAG, NEED 1.5HR DIAG TIME TO TEST CIRCUITS RELATED TO PASSENGER AIR BAG FOR CODE B0021 PASSENGER SEAT SIDE AIR BAD DEPLOYMENT LOOP. (NEED TOI REMOVE SEAT TO TEST)$389.93 -- yes, I approved. But when questioning why there was a charge for the resolving the recall issue, I was told, "It's a different issue than the recall." Then I was told they'd need to remove the seat to get to the wires/connectors for the airbag and that cost would be $519.90 BYPASS THE AIR BAG CONNECTOR UNDER THE SEAT BY SOILDERING THE 4 PIN CONNECTOR TOGETHER. INTERBNAL FAULT IN CONNECTOR CASUING HIGH RESISTANCE. Also add $44 Shop Charge. The "free recall repair" cost us $957.46 (I did ask for the military discount since this was totally unexpected and immersed with the planned costs for the holidays). I feel like this is unfair and inappropriate to charge customers for a service that should have been covered. I would have never come into the dealership had it not been for the recall

Odometer Fraud. The contact purchased a 2016 Buick Enclave on November 25, 2025 from an independent dealer. It was later discovered that there was a mileage discrepancy. At the time of purchase, the Odometer reading was 102,068. After contacting Endurance Warranty Company, the contact was informed that the Odometer mileage was 193,000. No other agency was contacted regarding the mileage discrepancy.

I have had my vehicle to a GM dealer on a few occasions with the EMC code stored in the vehicle and an active check engine light on. While I’m driving - now during 70 percent or more of my trips - my vehicle loses power very suddenly and lunges me forward. I’m unable to stop and go on hills of any noticeable grade and have narrowly missed being in an accident many times. The dealer’s service manager has told me I should just BF glad the car is drivable when I have expressed ongoing safety concerns. I cannot get assistance from GM nor from the dealer in having this warranty connected part replaced. I do not have any other vehicle to drive, and I know I’m unsafe. I teach school and must get back and forth to work.

11/25/25 DRIVING AT A SLOW SPEED, THE TRANSMISION WAS IN DRIVE. THE TRANSMISSION SLIPPED OUT OF DRIVE INTO NEUTRAL. THE CAR STOP. I PUT THE CAR IN DRIVE AND CONTINUED TO THE FINAL DESTINATION. 3 DAYS LATER IT HAPPENED AGAIN. TRANSMITION WENT FROM DRIVE TO 1 ST GEAR. I STOPPED THE CAR. I PUT THE CAR IN DRIVE. i CONTINUED TO FINAL DESTINATION. I FEEL VERY LUCKY THIS ALL HAPPENED WHEN THE CAR WAS GOING 5-10 MPH.

I was notified of the recall May 10,2023 Manufacturer Recall NumberN232404980 NHTSA Recall Number23V334 by mail. I called my Buick dealer and was told they had the part. I set up an appointment and took my car in for the repair, and was told they made a mistake and didn't have the part after all and that they would let me know when they got it in. I guess now all I can do is sit and wait to be notified, however long that will take. 2014 Buick Enclave Leather [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fuel pump and fuel control module failed. Car will not stay running. Currently at GM dealership. Confirmed and repair cost about $500. No warning lights.

Trunk lid latch disintegrated, and lid flipped open without warning. Driver vision immediately obscured, leaving trunk contents to be easily dislodged and become hazardous to other motorists; will not secure.