BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 BUICK LACROSSE- EVANSVILLE, IN
EXCESS OIL CONSUMPTION BETWEEN OIL CHANGE, USED 3 QUARTS. STARTED APPROXIMATELY 57000 MILES. NO OIL LEAKS OR SMOKING DETECTED PER DEALERSHIP. PLATINUM WARRANTY WAS BOUGHT WITH NEW VEHICLE, 6 YRS. OR 85000 MILES, WITH FWS, INC. THE DEALERSHIP STATED CONSUMPTION DUE TO STUCK PISTON RINGS. WARRANTY CO. REFUSES TO COVER. WHAT CAN GM DO TO HELP.
Source: NHTSA WEB SITE -
2017 BUICK ENVISION- APPLE VALLEY, CA
INSTRUMENT CLUSTER LIGHTS GO OUT WHILE DRIVING ( #PIC6333C ). AS ME ARE DRIVING THE INSTRUMENT PLANAL GO BLANK FOR A FEW SECONDS TO A MINUTE, IT IS A DRIVING HASARD AND CAN COUSE AND ACSIDENT. I BUILT AN ALARM SYSTE FOR YOU ( 1980'S ) THAT HAD A LIKE PROBLEM, IT TURN OUT TO BE THE CLOCK REWIND MOTOR SPIKING THE COMPUTER & RE-BOOTING THE COMPUTER IT NEED A FIX NOW
Source: NHTSA WEB SITE -
2018 BUICK REGAL- TAUNTON, MA
VEHICLE WAS IN MOTION: 'DRIVING THROUGH AN EMPTY PARKING LOT. 'FOLLOWED ROAD AROUND THE BUILDING. 'BLINDED BY SUNLIGHT. 'HIT STATIONARY POLE HEAD ' ON. WEATHER CONDITIONS : HEAVY RAIN : PRIOR TO 2:00PM LIGHT RAIN AND SUNSHINE BETWEEN : 2:45PM AND 3:04PM FAULT OR PROBLEM DESCRIPTION: KNEE / LOWER EXTREMITY AIRBAG DEPLOYMENT. HIGH RISK OF LOWER EXTREMITY INJURY FOR BOTH IN-POSITION AND OUT-OF-POSITION SMALL FEMALE DRIVERS. MY LEFT FOOT WAS FORCED UPWARD DUE TO THE FORCE OF CRASH. THE AIRBAGS DEPLOYED WITH SUCH FORCE, IT SNAPPED MY LEFT FOOT DOWNWARD. THE RESULT IS A LEFT ANKLE DISLOCATED AND SEVERE LEFT TIBIA / FIB FRACTURE. BASICALLY, I BROKE EVERY BONE IN MY LEFT FOOT APART FROM MY HEEL AND TOES. SURGERY, MONDAY, NOVEMBER 5, 2018: OPEN REDUCTION / INTERNAL FIXATION (ORIF) WITH LEFT BIMALLEOLAR ANKLE FRACTURE / DISLOCATION WITH CLOSE MANAGEMENT TALUS FRACTURE / SUBTALAR SURGERY. I NOW HAVE A PLATE AND SIX (6) SCREWS INSIDE THE BONE TO HOLD THEM IN THE CORRECT PLACE SO THE BONES DO NOT HEAL ABNORMALLY. THE ORTHOPEDIC SURGEON INFORMED ME, DUE TO THIS TYPE OF INJURY, ARTHRITIS WILL SET IN MY ANKLE. I MAY WANT TO CONSIDER ANKLE FUSION SURGERY IN THE FUTURE. THE FUSION SURGERY WOULD HELP REDUCE THE CHRONIC PAIN. FUSION SURGERY WOULD RESULT THE INABILITY TO USE MY ANKLE, I.E., TO FLEX, POINT, BEND ANKLE, AND ROTATE THE ANKLE AT ALL. THE FUSION SURGERY IS PERMANENT. COMPONENT PART OR SYSTEM THAT MAY BE THE CAUSE OF THE SAFETY RISK: DRIVER LOWER EXTREMITY RESPONSE AND INJURY WITH KNEE AIRBAG DEPLOYMENT. ADDITIONAL INFORMATION AND EVIDENCE RELATED TO YOUR COMPLAINT: WILL BE SCANNED AND SENT LATER.
Source: NHTSA WEB SITE -
2018 BUICK REGAL- PALM HARBOR, FL
REVERSING CAMERA CAMERA IS INSTALLED AND EQUIPPED WITH GUIDE LINES SHOWING DIRECTION OF TRAVEL AND WHEEL POSITION. THESE GUIDELINES INTERMITENTLY DISAPPEAR FOR NO APPARENT REASON. IF THE CAR IS PUT INTO NEUTRAL AND THEN BACK INTO REVERSE LINES REAPPEAR. SINCE THE LINES ARE A FEATURE OF THE VEHICLE AND ARE NOT WORKING RELIABLY I FEEL THIS IS A DEFECT, IT IS A DEFINITE DISTRACTION FROM THE INFORMATION THAT THE CAMERA IS PROFFERING. GM ACKNOWLEDGED THE PROBLEM INITIALLY AND REPLACED A MODULE 4 TIMES ON THIS VEHICLE IN AN ATTEMPT TO CORRECT THE PROBLEM WITHOUT SUCCESS NOW THEY HAVE TAKEN THE POSITION THAT THE CAMERA IS WORKING AS DESIGNED... CLEARLY SAFETY EQUIPMENT SHOULD WORK RELIABLY 100% OF THE TIME WITHOUT DISTRACTIONS. IN DISCUSSION WITH OTHER GM OWNERS AND RESEARCH ONLINE THIS PROBLEM IS PREVALENT ON OTHER GM MODELS ACROSS THE PRODUCT LINE. IT APPEARS TO BE BE LINKED THE NUMBER OF SAFETY FEATURES INSTALLED ON THE CAR. THE MORE SAFETY FEATURES THE MORE LIKELY OF FAILURES. THIS PROBLEM OCCURS ON A DAILY BASIS AND CAN BE RECREATED AT WILL. IT WILL HAPPEN ANY TIME THE CAR IS TRAVELING IN REVERSE
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- STILLWATER, OK
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE TAILGATE DID NOT FUNCTION PROPERLY. WHEN THE TAILGATE WAS UTILIZED, THE DOOR WOULD RAISE UP, BUT WOULD AUTOMATICALLY FALL DOWN AND NOT REMAIN IN THE UPWARD POSITION. ALSO, THE SUN ROOF LEAKED WATER INTO THE VEHICLE. AS A RESULT, MILDEW COVERED THE FRONT AND REAR FLOORS. FURTHERMORE, THE AIR BAG INDICATOR REMAINED ILLUMINATED AND WOULD NOT TURN OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED FOR THE TAILGATE OR SUN ROOF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 141,966.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 BUICK ENCLAVE- LANAHM, MD
I'VE EXPERIENCED ONGOING INTERMITTENT ISSUES WITH THE TRANSMISSION SLAMMING INTO GEAR, AROUND 2ND AND 3RD GEAR, AND CHANGING THE TRANSMISSION OIL AS NOT ALLEVIATED THE ISSUE.
Source: NHTSA WEB SITE -
2007 BUICK LUCERNE- MULBERRY, FL
BOTH RIGHT AND LEFT HEADLIGHTS, BOTH HI-BEAMS AND LOW BEAMS WILL NOT ILLUMINATE. ALL OTHER EXTERIOR LIGHTS WORK. AC DELCO 22860591 BODY CONTROL MODULE HAS BEEN REPLACED AND PROGRAMED. ALL FUSES AND RELAYS HAVE BEEN CHECKED. HEADLIGHT SWITCH # 15926061 (WITHOUT FOG AND TRUNK RELEASE) REPLACED. HEAD LAMBS STILL DO NOT WORK. WITHOUT HEADLIGHTS THIS CAR IS UNSAFE TO DRIVE.
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- TAMPA, FL
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE BEYOND 40 MPH AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 BUICK ENVISION- CARLTON, KS
COMPUTER SCREEN DISPLAY FREQUENTLY GOES VERY DIM AND SOMETIMES COMPLETELY OUT SEVERAL TIMES THERE HAS BEEN NO DISPLAY SHOWING WHEN WE WERE BACKING UP PLUS THE WARNING BEEPER DIDN'T COME ON. WE HAVE HAD 2 MINOR ACCIDENTS WHEN WE WERE BACKING UP BECAUSE OF THE FAILURE OF THE COMPUTER SCREEN AND WARNING BEEPER. I HAVE COMPLAINED TO OUR DEALERSHIP HOLM AUTOMOTIVE IN ABILENE , KS FOR AT LEAST 2 YEARS AND THEY DO NOT SEEM TO THINK IT IS A PROBLEM. I HAVE MANY PHOTOS AND VIDEOS PLUS A HANDWRITTEN LOG OF THIS ISSUE. I HAVE ALSO BEEN IN CONTACT WITH BUICK.
Source: NHTSA WEB SITE -
2009 BUICK LUCERNE- CENTERPORT, NY
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE DID NOT START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE SAME FAILURE OCCURRED SIX OTHER TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE RELAY PANEL SHORTED OUT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE