BUICK Complaints

I WAS GOING 50 MILES AN HOUR DOWN THE ROAD WHEN I APPROACHED AN INTERSECTION AND STABILITRAK CAME ON AND THEN STATED REDUCED ENGINE POWER. AT WHICH TIME I LOST ALL POWER TO GET THROUGH INTERSECTION. ALMOST GOT HIT BY 3 DIRECTIONS TRYING TO GET MY CAR OUT OF THE ROAD. I FINALLY COASTED TO THE SIDE OF THE ROAD TURNED CAR OFF AND BACK ON DROVE FOR ANOTHER MILE BEFORE IT DID IT AGAIN. THIS IS NOT SAFE. I DO NOT KNOW WHAT IS WRONG WITH IT. I AM NOW STUCK AT WORK I DO NOT DARE TO DRIVE IT.

I RECEIVED A NOTICE FROM BUICK ON FRIDAY, JAN 18, 2019 STATING THAT THE REAR SEAT BRACKET MAY BE CONTACTING THE REAR ELECTRICAL CENTER (REC) WHICH CAUSES AN SMOKEY ODOR IN THE VEHICLE. REIMBURSEMENT IS ELIGIBLE IF YOU HAVE IT REPAIRED BUT I'M NOT ELIGIBLE FOR A RECALL OR THE FUNDS BECAUSE MY CAR WAS ORIGINALLY DELIVERED JULY 2008. I BOUGHT IT WITH ONLY 24,000 ORIGINAL MILES ON IT IN JUNE 2017. I HAVE NEVER BEEN NOTIFIED BY BUICK ABOUT THIS SITUATION. ALL THIS TIME WE THOUGHT THAT THE PREVIOUS OWNER WAS A SMOKER. SOMETHING HAS OBVIOUSLY BURNED OR IS BURNING IN THE CAR. DUE TO THE SUPERIOR CONDITION OF THIS VEHICLE AND THE SERVICE RECORDS SHOWING WE HAVE WELL MAINTAINED IT, WE ARE REQUESTING ASSISTANCE TO GET THIS REPAIR COMPLETED AT NO CHARGE BY THE BUICK CORPORATION. WHEN CONTACTING THE BUICK CORPORATION ON MONDAY, JAN 21, 2019, THEY SAID THAT BECAUSE OF THE ORIGINAL DELIVERY AGE AND IT'S ABOUT 6 MONTHS PAST ELIGIBILITY, THAT THEY WON'T ASSIST. I FIND IT IRONIC THAT I WAS NOT NOTIFIED OF THIS SITUATION BEFORE JANUARY 2019 AND HAVE BEEN THE CAR'S SECOND OWNER SINCE JUNE 2017. BUICK HAS KNOWN ABOUT THIS PROBLEM BUT HAS DONE NOTHING ABOUT IT.

SINCE I BOUGHT MY 2010 BUICK I'VE NOTHING BUT PROBLEM AFTER PROBLEM.. FOR SOME REASON THE CHECK ENGINE LIGHT ALWAYS SEEMS TO COME ON, SUSPENSION MAKES NOISE, AND STEERING SYSTEM IS MAKING NOISE..

CRACKED VALVE COVER FIRST OCCURRENCE WAS AUGUST OF 2017. THIS WAS REPLACED UNDER WARRANTY. SECOND OCCURRENCE HAPPENED JANUARY 6,2019. THIS OCCURRENCE CAUSED MULTIPLE FAILURES AND COST ME $727 TO HAVE REPAIRED. SYMPTOMS WERE NOTICEABLE OFF SHIFT POINTS DUE TO LACK OF POWER AND TOO MUCH AIR TO TURBO . ALSO A SURVIVING OF THE ENGINE WHEN GOING UP STEEP HILLS . THIS IS A KNOWN ISSUE AS BOTH TIMES THE DEALER KNEW WHAT THE PROBLEM WAS AND HAD PARTS ON HAND TO FIX . I TOOK VIDEO OF BOTH TIMES FOR MY RECORDS.

SINCE 2016 MY VEHICLE COLLISION ALERT HAS BEEN INOPERABLE AND GIVING FALSE ALERTS.. ON NUMEROUS OCCASIONS, I HAD VEHICLES IGNORE THE YIELD SIGN AT HIGH RATE OF SPEED CUTTING IN FROM ON MY VEHICLE NEARLY CAUSING AN ACCIDENT. THE COLLISION ALERT NEVER WENT OFF UNTIL 45 MINUTES TO AN HOUR LATER...MY VEHICLE HAS BEEN TAKEN TO THE KENT COUNTY MOTOR BUICK DEALERSHIP IN DOVER, DE WHERE IT WAS PURCHASED FOR SERVICE. NUMEROUS TIMES THEY COULD NOT PINPOINT THE ISSUE. GM ENGINEER WAS NOTIFIED BY THE DEALERSHIP TO ASCERTAIN ASSISTANCE AND I WAS INFORMED BY THE SERVICE DEPT. THAT IT MAY RECOGNIZE AN ALERT AND IT MAY NOT RECOGNIZE AN ALERT. FOR THE LAST 3 YEARS I'VE BEEN DEALING WITH THIS ISSUE. IN JAN OF 2019, I PERSONALLY CONTACTED GM TO COMPLAIN ABOUT THE ONGOING ISSUE. THEY GAVE ME A CASE#9-4980258634 AND TO RETURN THE VEHICLE TO THE DEALERSHIP. THE DEALERSHIP UPGRADED THE SOFTER WARE AND ATTEMPTED TO DUPLICATE THE ISSUE BUT TO NO AVAIL. THE COLLISION ALERT FAILED. GM SENIOR ADVISOR PAIGE CALLED ME INDICATING "THE VEHICLE WAS DESIGNED TO DO WHAT IS SUPPOSE TO DO" AND THE VEHICLE WAS SAFE. I QUESTIONED MS. PAIGE AND ASKED HER HOW CAN MY VEHICLE BE SAFE WHEN THE VEHICLE COLLISION ALERT IS NOT FUNCTIONALLY LIKE IT SUPPOSE TO. ALL SHE CAN SAY IS VEHICLE IS DESIGNED TO DO WHAT IT'S SUPPOSE TO DO. I INFORMED MS. PAIGE THAT WAS UNACCEPTABLE AND GM NEEDS TO ALERT CONSUMER OF THE FAULTY COLLISION ALERT. SHE CONTINUED SAYING GM CAN NOT DO ANYTHING FOR ME BECAUSE "IT IS DESIGNED TO DO WHAT IS WAS SUPPOSE TO DO".

ICAR ONLY HAS APPROX 86,000 MILES. WAS RIDING DOWN STREET CAR SHUT OFF. IT TURNED RIGHT BACK ON BUT IT WAS MAKING A VERY LOUD NOISE. PARKED IT. NEXT MORNING WENT TO START IT AND IT WOULDN'T. HAD TIMING SILENOIDS AND STARTER CHANGED. CAR IS READ NO CODES AND IT STILL WENT START. HAD TAKEN TO ANOTHER SHOP FOR SECOND OPINION. THEY SAID I NEEDED A MOTOR. WHERE AM I TO GET $2800

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK ABRUPTLY. THE VEHICLE WAS TAKEN TO SOECHTING MOTORS (603 KINGSBURY ST, SEGUIN, TX 78155, 830-303-4546) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON JAN 2019. *TR

WHEN CAR IS OFF, THE HEADLIGHTS COME ON RANDOMLY THROUGHOUT THE DAY AND NIGHT. THIS IS DRAINING THE BATTERY AND THE CAR IS UNABLE TO START. CAR WAS PURCHASED IN 2016 AND THIS HAS BEEN HAPPENING RANDOMLY FOR 2 YEARS.

WHEN I TRY TO USE MY SEAT WARMER ON BOTH THE PASSENGER AND DRIVER SIDE IT STAYS ON FOR A FEW SECONDS AND THEN TURNS OFF. THE DRIVER SIDE HAS BEEN LIKE THIS FOR A COUPLE OF YEARS. THE PASSENGER SIDE JUST STARTED ABOUT A MONTH AGO. MY SEAT WARMERS COME ON BUT NEVER GET WARM AND THEY CUT OFF AFTER ONLY A FEW SECONDS.

I DROVE OVER SOME METAL COVERING OF A POT HOLE OR OTHER TYPE OF HOLE ON LEXINGTON AVENUE AND ABOUT 100TH STREET IN NYC TODAY. WHEN I DROVE OVER THE METAL COVERING THE CAR STOPPED. THIS IS THE AVENIR MODEL WHICH HAS AUTO STOP. THANKFULLY, THE CAR BEHIND ME STOPPED AND DIDN'T HIT ME. I WILL TAKE THE CAR IN TO BE EXAMINED BUT I THINK IT'S A MALFUNCTION OR ISSUE WITH THE AUTO STOP. WHEN I CALLED THE DEALER, THEY SAID IT WAS NOT THE CAR'S FAULT. I WANTED TO REPORT IT IN CASE THERE ARE OTHER COMPLAINTS CONCERNING SIMILAR ISSUES. THE DEALER CLAIMS THAT THEY HAVEN'T SEEN THIS ISSUE.