BUICK Complaints

POWER LIFTGATE IS NOT WORKING. IT COLLAPSED ON MY WIFES BACK AFTER SHE HAD OPENED IT TO GET GROCERIES.

TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD JERK VIOLENTLY. FURTHERMORE, THE VEHICLE WAS LEAKING FLUID AND THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTAKE MANIFOLD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,200.

TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO FUNCTION PROPERLY. FLOW GM AUTO CENTER OF WINSTON-SALEM (1400 S STRATFORD RD, WINSTON-SALEM, NC 27103, (336) 937-9049) INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY MANUFACTURER RECALLS FOR THE ELECTRICAL SYSTEM. THE CONTACT FELT THAT IF THE OEM SWITCH AND KEY WERE REPLACED WITH THE SAME PART, THE FAILURE MAY CONTINUE WITHOUT A NEWLY DESIGNED OEM IGNITION SWITCH AND KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND EXPECTED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

WHILE DRIVING AND MAKING A TURN THE POWER STEERING FAILED TO FUNCTION. TOOK THE CAR TO A MECHANIC AND HE REPLACED THE RACK AND PINION AND PUMP. THE PROBLEM CONTINUES . POWER STEERING WORKS WHEN ACCELERATING AND STEPPING ON THE GAS. WHEN YOU TAKE YOUR FOOT OFF THE GAS OR ARE STOPPED POWER STEERING DOES NOT WORK. WHEN MAKING A TURN AT AN INTERSECTION THE POWER STEERING GOES OFF AND IT IS DIFFICULT TO COMPLETE THE TURN. I READ ON LINE THAT OTHER 2008 BUICK ENCLAVES HAVE THE SAME PROBLEM.

GM BULLETIN 23520 WAS ISSUED ON 05/10/2016 STATING THAT SOME 2013-2016 BUICK VERANO'S MAY HAVE AN ISSUE WITH THE PASSENGER PRESENCE MODULE SYSTEM. ACCORDING TO THE BULLETIN, THE ISSUE WAS CAUSED BY A MANUFACTURING PROBLEM DURING ASSEMBLY (AS STATED ON THE FIRST PAGE OF THE BULLETIN- '....THE PASSENGER PRESENCE SENSOR (PPS) MODULE WIRE MAY HAVE BEEN PINCHED IN THE SEAT TRIM DURING SEAT ASSEMBLY OR SERVICING). BUICK, IN MY OPINION, FAULTED IN LIMITING THIS SAFETY ISSUE TO A LIMITED MILEAGE SPECIFICATION. ALTHOUGH MY VEHICLE IS STILL COVERED UNDER THE TIME ALOTTMENT, MY MILEAGE OF 100,000 AT THE TIME THAT THE BULLETING WAS ISSUED EXCEEDED THE LIMIT OF 72.000. I SENT A MESSAGE TO TERRY INCH, EXEC. DIRECTOR OF GLOBAL CONNECTED CUSTOMER EXPERIENCE AND TO DUNCAN ALDRED, VP OF THE BUICK LINE AND HAVE RECEIVED NO RESPONSE. I UNDERSTAND THAT ALL MECHANICAL PARTS OF A WARRANTIED VEHICLE SHOULD BE LIMITED, HOWEVER, KNOWN OR NEWLY-DISCOVERED SAFETY-RELATED SHOULD NOT BE LIMITED TO MILEAGE SINCE MILEAGE HAS NO IMPACT ON THE SAFETY OF THE PASSENGERS INSIDE A LESS-THAN-SAFE VEHICLE. I'VE ASKED BUICK TO MAKE SOME TYPE OF ALLOWANCE FOR REPAIRS, HOWEVER, THEY HAVE DENIED TO DO SO AND WANT TO CHARGE ME THE FULL PRICE OF $879 PLUS TAX FOR A REPAIR THEY HAVE MADE KNOWN TO BE A MANUFACTURING ISSUE. I WILL GLADLY SHARE SOME FORM OF DEDUCTIBLE WITH THEM BUT REFUSE TO TAKE IT ALL UPON MYSELF WHEN THE VEHICLE WAS COMPROMISED FROM IT INITIAL MANUFACTURING. PLEASE ASSIST!!

SHORTLY AFTER TAKING OWNERSHIP OF THE VEHICLE, WE NOTICED A "CLUNKING" WITHIN THE TRANSMISSION WHEN GOING UP A SMALL INCLINE AT APPROX 15 MPH. THE PROBLEM HAS PERSISTED FOR YEARS AND WE'VE HAD THE DEALER INVESTIGATE MULTIPLE TIMES WITH NO REMEDY. THE ISSUE IS NOW MORE VISIBLE AT HIGHWAY SPEEDS BETWEEN 60 AND 65 MPH. WE RECENTLY DROPPED OFF WITH THE DEALER WHERE THEY APPLIED A SOFTWARE PATCH WHICH HAS SLIGHTLY REDUCED THE ISSUE, BUT HAS NOT RESOLVED. WE STILL HAVE A "CLUNKING" TRANSMISSION AT 15MPH UP AN INCLINE AND AT HIGHWAY SPEEDS. I HAVE SEEN OTHERS REPORTING THE SAME PROBLEM.

WHEN DRIVING THE TRACTION CONTROL LIGHT COMES ON THEN I GET A SIGNAL THAT MY ENGINE POWER IS REDUCED. THE SPEED DROPS DRASTICALLY ON THE HIGHWAY. INDICATORS SAY SYSTEM STABILIZATION.

FOR THE LAST SIX MONTHS I'VE HAD MESSAGES SAYING SERVICE STABILITRAK, SERVICE TRACTION CONTROL, ENGINE POWER REDUCED, AND THEN IT SLOWED IMMEDIATELY WHICH WAS FRIGHTENING WHEN YOU ATE GOING 60 MPH. MY LOCAL DEALERSHIP SAYS ITS FUSE NOX WHICH ID ARCING AND WILL BE ALMODT 600 TO FIX. NOW MY POWER STEERING PUMP IS FAILING, TERRIBLE NOISES WGEN TURNING AND RECALLS HAVE BEEN ISSUED TO 2012S. VERY TIRED OF BEING AFRAID TO DRIVE MY CAR.

STEERING STIFFENED UP TO POINT I WAS UNABLE TO CRANK WHEEL IN PARKING LOT TRAVELING 5MPH. WHILE ON FREEWAY ENTER RAMP, COULD FEEL TENSION PULL THEN RELEASE ON THE CURVE AT 40 MPH. GM DEALER CHARGING 1600 TO REPLACE POWER STEERING PUMP... ONLY 45,000 MILES ,,,

DRIVING ON THE FREEWAY AND THE POWER STEERING SUDDENLY QUIT, AND ALL THE WARNING LIGHTS CAME ON. CAR WONT GET OUT OF LOW GEAR AND REVERSE DOESN'T WORK