BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 BUICK LUCERNE- DAYTON, OH
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT NOTICED OIL LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEAD GASKET FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. *TT CONSUMER STATED VEHICLE DIAGNOSED OIL LEAD CAN ONLY BE FIXED BY HAVING THE ENGINE REPLACED.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 BUICK VERANO- WICONISCO, PA
I TURNED MY CAR ON AND HAD BOTH THE FRONT AND REAR DEFROST. I SMELLED SOMETHING FUNNY, SO I TURNED THE CAR OFF TO INVESTIGATE. I DIDN'T SEE ANYTHING SO TURNED THE CAR BACK ON AND PULLED BACK INTO THE DRIVEWAY AND TURNED IT OFF. WITHIN A MINUTE OR TWO, THE ENTIRE BACK DRIVER- SIDE DOOR WAS IN FLAMES. I HAD TO USE A FIRE EXTINGUISHER TO GET RID OF THE FIRE. WHEN THE MECHANIC LOOKED AT IT, HE SAID HE HAD NEVER SEEN ANYTHING LIKE THAT AND GUESSED IT MAY HAVE BEEN THE CIRCUIT TO THE DEFROSTER AND IF I HAD NOT OF GOTTEN OUT OF THE CAR AND TURNED IT OFF, I COULD HAVE BEEN SERIOUSLY INJURED OR DIED BECAUSE THE CAR CAUGHT SO QUICKLY.
Source: NHTSA WEB SITE -
2015 BUICK ENCLAVE- JOHNSON CITY, TN
THERE IS A GRINDING NOISE WHEN TURNING WHEELS FROM FAR LEFT AND FROM FAR RIGHT. GENERALLY HEARD AS YOU BEGIN TO BACK UP FROM A PARKING SPACE AND GOING FORWARD AND TURNING THE STEERING WHEEL IN EITHER DIRECTION. VEHICLE HAS ABOUT 73,000 MILES AND NEW FACTORY RECOMMENDED TIRES AT 68,000 MILES. RECENTLY HAD LEAKING POWER STEERING PUMP REPLACED BY GM BUICK GARAGE. GM MECHANIC CAN'T DETERMINED SOURCE OF GRINDING SOUND.
Source: NHTSA WEB SITE -
2012 BUICK LACROSSE- COVINGTON, LA
AFFECTING ALL 2.4L GM MOTORS- THE EXHAUST MANIFOLD WILL CRACK JUST BEFORE THE CATALYTIC CONVERTER AND LEAK DEADLY EXHAUST FUMES INTO THE CABIN. YOU MAY EXPERIENCE A SMELL AT FIRST BUT THEN IT GOES AWAY AND SYMPTOMS WILL TYPICALLY INCLUDE HEADACHE, NAUSEA AND VOMITING. SEEK MEDICAL ATTENTION IMMEDIATE AS CARBON MONOXIDE IS ODORLESS AND COLORLESS AND DEADLY. THIS HAS BEEN SEEN ON MULTIPLE VEHICLES A WEEK IN THE SHOP.
Source: NHTSA WEB SITE -
2006 BUICK LACROSSE- CHICAGO, IL
EVERY TIME I GET IN THE CAR THE LIGHTS WON'T STAY ON. I CHANGE THE BULBS AND IT STILL DOING THE SAME THING. THE ELECTRICAL SYSTEM IGNITION IS ACTING UP TO.
Source: NHTSA WEB SITE -
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2018 BUICK REGAL TOURX- TROY, MI
THE BACKUP CAMERA DISPLAY DOES NOT WORK PROPERLY. WHEN THE VEHICLE IS IN REVERSE, THE BACKUP GRID LINES DO NOT APPEARS AND THE WARNING TO DON'T APPEAR (ON THE DISPLAY). EFFECTIVELY IT JUST ACTS AS A CAMERA. THIS HAPPENS 80% OF THE TIME THAT I AM IN REVERSE. THIS HAS BEEN AN ISSUE SINCE THE DATE I PURCHASED THE CAR (9.29.18).
Source: NHTSA WEB SITE -
2015 BUICK ENCORE- FARMINGDALE, NY
THE DISPLAY SCREEN GOES BLACK DURING THE DAY LIGHT HRS. THEN COMES BACK ON SOMETIME LATER. SO YOU CAN'T SEE THE RADIO STATIONS.
Source: NHTSA WEB SITE -
2012 BUICK ENCLAVE- SHICKSHINNY, PA
TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT THE REAR HATCH FAILED TO OPEN AUTOMATICALLY BECAUSE THE STRUTS FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK REGAL- NEWARK, CA
MY CAR AS A ENGINE ISSUE EVERY YEAR AROUND OR NEAR FEB CRAZY BUT TRUE I HAVE HAD MY CAR SAFTEY RECALL FIXED BUT NOT PROPERLY STATED ANOTHER DEALERSHIP IN SUNNYVALE DURING INVESTIGATION FROM GM BUT NOTHING WAS DONE ABOUT IT ONCE AGAIN I HAD ANOTHER FIRE FROM COVER AND STILL NOTHING WAS DONE DUE TO MY LOST TIME AND SUFFER OF THIS REOCCURRING ISSUE THAT SEEMS TO NEVER BE PROPERLY FIXED OR ADDRESSED STILL I SUFFER FROM THIS CAR ALL MY NEW 'FIX' TO THAT SAFETY RECALL HAS A BIGGER PROBLEM STILL GASKET IS CRACKED BY LOOKS SINCE THE DAY IT WAS REPLACED AND THE PLASTIC RETAINING CLIPS ARE MELTING AND BURNING MY SPARK PLUGS TO THAT CLIP IS BURNING AND FREMONT DEALERSHIP WON'T EVEN GIVE ME TIME OR DAY GM IS RED FLAGED MY PHONE NUMBER AND NOW AFTER I GET MY MOTOERMOUNTS FIXED AND ALL THE MONEY I PUT INTO KEEPING MY CAR UP AND RUNNING IT STILL FAILS ME TO POINT THAT MY ENGINE JUST STARTED KNOCKING REALLY LOUD DAY AFTER I GOT OIL CHANGE AND NO WARNING LIGHT OR ANYTHING THAT COULD HELP EXPLAIN THE PROBLEM AND TOWED TO MY CAR SHOP TO FIND OUT MY CAR RESULTS AND I HEAR IT'S A BAD ENGINE I NEED TO REPLACE IT AS OF JANUARY 21 2019 GO WITHOUT A CAR DUE TO A GM BAD ENGINE ALL AROUND FOR MY CAR THE WORST CAR EVER WORST SERVICE FROM BOTH GM AND FREMONT GMC HAS NO CARE OF MY LIFE SITUATION BECAUSE OF THIS APP ENGINE ! IS IT POSSIBLE THAT MY CAR IS JUST A NO GOOD ENGINE ALL AROUND LIKE A LEMON ENGINE? WHY IS THIS ENGINE SO GREAT AND LAST FOREVER IN ALL OTHER BUICK'S BUT MINE HAS MAJOR ISSUES SAFETY ISSUES
Source: NHTSA WEB SITE -
2013 BUICK VERANO- NORFOLK, VA
CAR HAS LESS THAN 40K MILES. NOTICED WHAT SEEMED TO BE VERY SMALL SCRATCHES ON TOP SURFACES OF VEHICLE. UPON CLOSER INSPECTION, LOOKS LIKE THE PAINT IS FADING DOWN TO BARE METAL. THE FADING PAINT IS HARD TO NOTICE AND RECOGNIZE, BUT AFTER WASHING YOU CAN SEE THE DULL AREAS EASILY. NOTICED PROBLEM ON HOOD 2 YEARS AGO, PAID $1900 TO HAVE IT REPAINTED BEFORE REALIZING THIS IS A COMMON ISSUE. GM BODY SHOP SAID THE PAINT IS "CHECKING". CAUSED BY IMPROPER OEM APPLICATION. SINCE CAR IS 5 YEARS OLD, NOT COVERED UNDER WARRANTY. $2900 TO REPAIR!!
Source: NHTSA WEB SITE