BUICK Complaints

WHEN MAKING A TURN WHERE THERE IS A PUDDLE OF WATER, THE ENGINE DIES, AND I LOSE CONTROL OF THE POWER STEERING FOR SERVAL SECONDS, IT SEEMS TO MOSTLY HAPPEN WHEN MAKING A RIGHT TURN THROUGH WATER. I'M NOT TALKING ABOUT A LOT OF WATER. THE DEALER MAINTENANCE DEPT. THE LAST TIME I SPOKE TO THEM, AND FOR THE FIRST TIME IN 8 YEARS, OF COMPLAINING OF THIS PROBLEM, THE SERVICE MANAGER SAID IT IS BECAUSE THE ENGINE IS MOUNTED SIDEWAYS, AND WHEN THE WATER HITS THE FAN BELTS IT CAUSES IT TO SLIP, WHICH MAKES IT SEEM LIKE THE ENGINE HAS DIED. ON 10/20/2018 I HAVE REACHED OUT TO GENERAL MOTORS AND GOT NO PLACE, THEY SAID THAT THE DEALERSHIP SUGGEST THAT I BRING IT IN FOR THEM TO DIAGNOSE THE PROBLEM, AND FOR WHICH I WOULD HAVE TO PAY FOR THAT, AND ANY REPAIRS THAT IS NEEDED, BECAUSE IT IS OUT OF WARRANTEE. THIS IS TOTALLY UNFAIR, FOR I HAVE HAD THIS PROBLEM FOR OVER 8 YEARS, 6 OF WHICH WERE UNDER WARRANTEE. THIS IS SO WRONG WITH THE DEALERSHIP AND GENERAL MOTORS HANDLING OF THIS ISSUE THAT I FELT IT SHOULD BE BROTH TO THE ATTENTION OF YOUR DEPT. TO LOOK INTO IT, AND GET THEM TO DO A RECALL IF IT IS POSSIBLE. ON YOUR WEB SITE UNDER VEHICLE COMPLAINTS THERE ARE OTHER PEOPLE WHO HAVE COMPLAINED ABOUT THIS VERY SAME PROBLEM. SO I AM NOT THE ONLY ONE, IT IS THE CAR.

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHEN THE CONTACT TURNED THE VEHICLE, IT SHUT OFF. ALSO, WHILE DRIVING OVER A PUDDLE, WATER ENTERED THE ENGINE AND CAUSED THE ENGINE TO MOMENTARILY SHUT DOWN. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GARBER BUICK GMC (772-467-0835, LOCATED AT 5255 US-1, FORT PIERCE, FL 34982), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE SAME DEALER TO PERFORM A DIAGNOSTIC TEST. THE VEHICLE WAS NOT DIAGNOSED BECAUSE THE CONTACT DID NOT WANT TO BE FINANCIALLY RESPONSIBLE FOR THE TEST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

THE "START STOP" FEATURE CAUSED A LIFE THREATENING HESITATION UPON ACCELERATION FROM A FULL STOP AT AN INTERSECTION. ENCLAVE DOES NOT OFFER ANY OVERRIDE FOR THIS OPTION. THERE MUST BE A FIRMWARE UPDATE PROVIDED BY GM TO ALLOW IT TO BE DISABLED!!! THIS IS GOING TO KILL SOMEBODY!!!

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. UPON ATTEMPTING TO OPEN THE REAR LIFTGATE WITH THE KEY FOBIK, THE LIFTGATE OPENED APPROXIMATELY 3/4 AND SLAMMED DOWN ON SEVERAL OCCASIONS. LAWRENCE HALL CHEVROLET BUICK GMC (1385 SOUTH DANVILLE DRIVE, ABILENE, TEXAS 79605, (325) 695-8800) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) IN 2015. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

CAR BURNS 1 QT. OIL/ 1000 MILES EXCESSIVE OIL CONSUMPTION REQUIRES PISTONS AND RINGS TO BE REPLACED --- MANY GM 2.4 LITER ENGINES HAVE THIS PROBLEM. THIS FIRST HAPPENED UNDER WARRANTY BUT WE DID NOT REALIZE WHAT THE PROBLEM WAS UNTIL THE 5 YEARS WAS JUST PASSED. HOWEVER IT WAS STILL UNDER 60,000 MILES WHEN I BROUGHT IT IN FOR AN "OIL CONSUMPTION TEST".

2008 BUICK ENCLAVE WITHOUT ACCIDENTS NOR SUNROOF OR WINDSHIELD REPAIR OR REPLACEMENT HAS BEEN EXPERIENCING WATER LEAKAGE FROM VISOR JOINTS, SIDE CURTAIN PANELS AND UNDER THE STEERING COLUMN. MY RADIO AMPLIFIER SUFFERED WATER DAMAGE AND 2" OF WATER HAS POOLED AFOOT OF MY VEHICLE FLOOR. THE ISSUE HAS BEEN PRESENT AS OF MARCH 2018 AND HAS RETURNED FOR REPAIR EVERY TWO MONTHS SINCE TO DATE AND IS THERE AGAIN TODAY. THIS ISSUE IS NOT ABLE TO BE RECTIFIED NOR SOLVED. I HAVE RESEARCHED AND FOUND FLOODING AND WATER ACCUMULATION ISSUES ARE A KNOWN, COMMON AND REPETITIVE ISSUE WITH THIS MAKE MODEL AND YEAR. THIS WILL RESULT IN ELECTRICAL AND MORE SIGNIFICANT POWER, AND OPERATION PROBLEMS. A REPAIR, FIX COMPENSATION AND DEEP CLEANING IS NECESSARY.

PASSENGER SIDE VIEW MIRROR HOUSING IS ATTACHED TO THE BODY OF THE 2008 BUICK ENCLAVE IN A VERY BROAD AND BUBBLY MANNER. THIS ENHANCES YET ANOTHER LARGE AND DANGEROUS BLIND SPOT. THIS BLIND SPOT IS ACTIVATED WHEN A VEHICLE OR PEDESTRIAN) APPROACHES FROM 120-140 DEGREE ANGLE- OR RIGHT HAND SIDE CROSSING MERGING INTO TRAFFIC OR APPROACHING THE FRONT OF THE VEHICLE TO PROCEED ACROSS TO THE FRONT END OF THE VEHICLE. WHEN I ATTEMPT TO PULLOUT INTO TRAFFIC WITH TWO WAY PASSING VEHICLES AND PEDESTRIANS, I STOP AND OBSERVE TRAFFIC, A CAR ON THE LEFT IS APPROACHING THE BUICK IT DISAPPEARS INTO THE BLIND SPOT WHERE BY ASSUMING ALL CLEAR TO PROCEED TO CROSS LANES OF TRAFFIC TO BE STOPPED IN THE MIDDLE OF THE STREET BY THE SURPRISE OF A VEHICLE AT THE FRONT CORNER NOSE OF THE VEHICLE. A NEAR MISS LUCKILY IF NOT AN ACCIDENT. IF AT A 4 WAY STOP AT TIMES WHEN THE STREET DOESN'T LINE UP PERPENDICULARLY BUT SLIGHTLY ASKEW, A VEHICLE IS INVISIBLE UNTIL IT IS NEAR ACCIDENT. COUNTLESS TIMES IT IS THE OTHER VEHICLE THAT STOPS SHORT OF MY OVERSIGHT DUE TO THE BLIND SPOT. A REPAIR OR FIX IS NECESSARY!! THIS ISSUE HAS BEEN A PROBLEM FOR MANY YEARS, I JUST DID NOT KNOW THE APPROPRIATE VENUE TO VOICE MY CONCERN AND ISSUE.

WHILE DRIVING WITH LOW BEAM HEADLIGHT SETTING MY HEADLIGHTS WENT OUT. I TRIED TO GO FROM AUTOMATIC TO MANUAL BUT THE LIGHTS REMAINED OUT. HIGH BEAMS CONTINUED TO WORK AS NORMAL. A VERY DARK NIGHT ON A TWO LANE ROAD WITH OPPOSING TRAFFIC AND THIS VERY DANGEROUS SITUATION WAS UNPLEASANT AND EXTREMELY DANGEROUS. I ALMOST WENT OFF THE SIDE INTO A DITCH WITH A DROP OFF AND TREES WHEN I COULD NOT SEE. THIS WAS COMPOUNDED BY OPPOSING TRAFFIC AND A NEAR HEAD ON SITUATION. THE BUICK DEALERSHIP EXPLAINED THAT THE WARRANTY AND RECALL HAD JUST EXPIRED BOTH BY THE DATE OF A 2006 CAR AND THAT MY MILLAGE HAD EXCEEDED THE LIMITS OF THE RECALL.. A HEAD ON CRASH OR OVER A DROP OFF INTO TREES WOULD HAVE BEEN TRAGIC. I WILL BE SPREADING THE NEWS ABOUT THIS PROBLEM THAT HAS NOT BEEN CORRECTED. I WAS NEVER CONTACTED BY GM ABOUT THIS PROBLEM.THE RECALL WAS NOT RECOGNIZED BY THE BUICK DEALERSHIP UPON MY FIRST CONTACT TELEPHONE CALL. AFTER A LITTLE RESEARCH, I HAVE FOUND THAT THIS PROBLEM IS VERY WELL KNOWN AND DOCUMENTED IN THE AUTO INDUSTRY. RECALL NO. 15V519000 STATES THAT THE BUICK OWNERS MAY NOT BE INFORMED OF AN EXPANDED WARRANTY FOR THIS PROBLEM. THE PROBLEM IS NOT FIXED AND NEEDS TO BE FIXED BEFORE SOMEONE WITH A CAR LOAD OF CHILDREN GETS WIPED OUT IN A TERRIBLE ACCIDENT THAT COULD HAVE BEEN CORRECTED BY NOTIFICATION BY THE MANUFACTURE OF THE AUTO IN QUESTION. I NOTICED MANY DIFFERENT MODELS ARE AFFECTED BY THIS MANUFACTURES DEFECT. I CAN SEE MANY LAW SUITS COMING UP SINCE THIS IS A WELL KNOWN PROBLEM. I WILL BE ADDRESSING THIS WITH MY SENATORS AND REPRESENTATIVES.

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 10 MPH, A BURNING FUEL ODOR WAS DETECTED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME MECHANIC AND THE FUEL PUMP WAS REPLACED AGAIN; HOWEVER, THE FAILURE RECURRED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

WHEN I AM DRIVING SOMETIMES THE AUTOMATIC LIGHTS SHUT OFF AND THE ONLY LIGHTS THAT WILL WORK ARE MY BRIGHT LIGHTS. CAN HAPPEN ANYTIME OF THE DAY.