BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 BUICK LACROSSE- WEST BLOOMFIELD, MI
WHILE DRIVING AT NIGHT, BOTH HEADLIGHTS FAILED TO ILLUMINATE. THE AREA THAT I LIVE IS RURAL AND BACK ROADS DO NOT HAVE STREET LIGHTS. WHILE THE BRIGHTS WERE WORKING, THAT ALSO CREATED A HAZARDOUS CONDITION, AS THE BRIGHTS COULD TEMPORARILY BLIND AN ONCOMING DRIVER, ESPECIALLY DANGEROUS ON NARROW 2 LANE ROADS. THE CAR WAS TAKEN TO ART MORAN BUICK DEALERSHIP AND I PAID OVER $300.00 TO REPLACE HEADLIGHT MODULE. I WAS TOLD THAT GM ONLY COVERED THIS FROM DATE OF PURCHASE TO 12 YEARS OR 150,000 MILES. THIS HAPPENED SIX MONTHS PAST THAT DATE. THE CAR HAS 98,300 MILES ON IT AS OF TODAY. THIS IS A DEFINITE SAFETY HAZARD, AND NHTSA SHOULD REQUIRE A FULL RECALL. I HAVE THE RECALL LETTER FROM GM, AS WELL AS THE PAID BILL FOR THE REPAIR FROM THE BUICK DEALER. HOWEVER, I AM NOT A COMPUTER GENIOUS, SO TELL ME HOW I CAN GET THESE DOCUMENTS TO YOU.
Source: NHTSA WEB SITE -
2010 BUICK ENCLAVE- HENRICO, VA
HVAC TEMPERATURE DOES NOT WORK ON PASSENGER SIDE; RIGHT SIDE TEMPERATURE MODE DOOR ACTUATOR HAS FAILED. THIS IS THE SECOND TIME IT HAS HAPPENED. 2013 AND NOW 2018.
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- RALEIGH, NC
2008 BUICK ENCLAVE (RECALL# 14030)-FAILURE OF THE PASSENGER SIDE IMPACT AIR BAGS INTERMITTENTLY NOT WORKING. RESEARCHED AND DISCOVERED THAT GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2008-2013 BUICK ENCLAVE. THE AIR BAG INDICATOR REMAINS ILLUMINATED INTERMITTENTLY OFF AND ON WHILE DRIVING WITH A PASSENGER IN THE DRIVERS SEAT. THE AIRBAG SENSOR WILL NOT REGISTER ANY IF THE PERSON IN THE PASSENGER SEAT IS NOT OF A CERTAIN WEIGHT. THIS IS REALLY A DANGEROUS SITUATION GIVEN THAT MY TEENAGERS RIDE IN THE FRONT PASSENGER SEAT MOST TIMES. PLEASE HAVE SOMEONE CONTACT ME IMMEDIATELY TO GET THIS RESOLVED. THIS RECALL IS IDENTICAL TO MY 2008 BUICK BUT YET NOT SHOWING FOR MY VIN.
Source: NHTSA WEB SITE -
2010 BUICK ENCLAVE- GARNER, NC
THE CHECK ENGINE LIGHT KEEPS COMING ON AFTER HAVING SMOKE TESTS DONE AND THE ERROR MESSAGE IS ALWAYS TIGHTEN FUEL CAP. NEW ORIGINAL GMC PART FUEL CAPS HAVE BEEN PURCHASED AND NUMEROUS SMOKE TESTS HAVE BEEN CONDUCTED. WHEN I'M DRIVING OUT OF THE NOWHERE THE ERROR MESSAGE TIGHTEN FUEL CAP COMES ON
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- PHILADELPHIA, PA
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE OPERATING THE VEHICLE, THE AIR BAG INDICATOR REMAINED ILLUMINATED. ALSO, WHILE DRIVING IN THE RAIN, WATER LEAKED INTO THE CABIN AND ONTO THE FLOOR OF THE VEHICLE, WHICH CAUSED THE BRAKE PEDAL TO BECOME SLIPPERY WHEN DEPRESSED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE DEALER (ECKENHOFF BUICK, 919 CHURCH RD, CHERRY HILL, NJ) AND THE MANUFACTURER WERE NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 130,000. *TT*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2016 BUICK LACROSSE- GERONIMO, OK
I WAS DRIVING IN THE CITY INVOLVED IN A CAR ACCIDENT AND MY AIRBAGS DID NOT DEPLOY
Source: NHTSA WEB SITE -
2008 BUICK LUCERNE- LANSING, MI
TL* THE CONTACT OWNED A 2008 BUICK LUCERNE. AFTER STARTING THE VEHICLE, AN ELECTRICAL SURGE OCCURRED AND THE DRIVER NOTICED SMOKE UNDER THE HOOD. AFTER OPENING THE HOOD, FLAMES APPEARED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK ENCLAVE- OKLAHOMA CITY, OK
TRANSMISSION HAD AN OVERHEAT INDICATION ON A TRIP. HAD THE TRANS FLUID REPLACED, CAR WORKED FINE FOR ANOTHER 1K MILES. CAR WOULD THEN NOT SHIFT PROPERLY, NOR COULD IT BE SHIFTED MANUALLY, TOOK IT IN. TECH FOUND A WIRING CONNECTOR WITH BAD CONTINUITY, FIXED THAT. CAR GOOD FOR TWO MONTHS. TRANS BEGAN SLIPPING BADLY AND WOULD ONLY GO INTO THREE GEARS, COULD NOT DRIVE OVER 30 MPH ON THE FREEWAY AFTER A 65 MPH CRUISE. TRANSMISSION REQUIRED COMPLETE REPLACEMENT AT 158K MILES. COST $4,285.00. COME TO FIND OUT THIS KNOWN DEFECT HAS HAPPENED TO THOUSANDS OF ENCLAVE/ACADIA/SATURN SUVS SINCE 2008. SOME WITH AS LITTLE AS 20K MILES, OTHERS UP TO 200K MILES. OF COURSE, NOTHING HAS BEEN DONE ABOUT THIS. THIS IS A SAFETY AND DRIVABILITY ISSUE THAT NEEDS TO BE RECALLED AND THE OWNERS COMPENSATED FOR THEIR REPAIR COSTS. INSANE!
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- MEMPHIS, TN
VEHICLE WAS PURCHASED USED IN 2010. FIRST HAD PROBLEM WHILE SITTING STILL AT A RED LIGHT. ALARM BELL RINGS STATING STABILITRAK TRACTION CONTORL SERVICE, POWER DOOR LOCKS AND UNLOCK, SPEEDOMETER MOVES OUT OF CONTROL. WHEN WE TRY TO DRIVE POWER IS SLOW AND ENGINE PULLS HARD, CHECK ENGINE LIGHT COMES ON. WE TOOK IT TO DEALER AND THEY KEPT IT FOR A COUPLE OF DAYS BUT COULD FIND NOTHING WRONG. THIS HAPPENS EVERY 3 TO 4 MONTHS SOMETIMES LONGER. WHEN VEHICLE IS TURNED OFF IT SEEMS TO RESET ITSELF. THIS SEEMS TO BE A GM PROBLEM AS I HAVE LOOKED ONLINE AND FOUND SEVERAL OTHER VEHICLES ALL HAVING THE SAME PROBLEM WITH THERE NEVER BEING A FIX FOR IT. THIS ALWAYS HAPPENS WHEN SITTING STILL WITH FOOT ON BREAK AT REDLIGHTS IN THE CITY. [XXX]. THESE ARE JUST A COUPLE OF SITES WHERE PEOPLE HAVE STATED THE SAME PROBLEM ALL GM VEHICLES. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *AN
Source: NHTSA WEB SITE -
2010 BUICK ENCLAVE- PARAMOUNT, CA
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE FRACTURED AND WOULD NOT STAY UP WITHOUT BEING MANUALLY HELD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE