BUICK Complaints

TL* THE CONTACT OWNS A 2016 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE WAS USING AN EXCESSIVE AMOUNT OF OIL BEFORE SCHEDULED OIL CHANGES. THE ENGINE LOW INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLASSIC ARLINGTON BUICK GMC (1400 E. I-20 HWY, ARLINGTON, TX 76018) WHERE THE OIL CONSUMPTION TEST WAS PERFORMED TWICE. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

MY BATTERY HAS NEEDED TO BE REPLACED 3 TIMES ALREADY WITH NO EXPLANATION AS TO WHY. ALSO, SERVICE STABILITYLINK KEEPS COMING ON AFTER DRIVING FOR A WHILE IT DISAPPEARS AND COME RIGHT BACK. WHEN I AM TAKING OFF GETTING ON THE HIGHWAY OR SPEEDING UP MY CAT STALLS BEFORE TAKING OFF.

BUICK LUCERNE ELECTRICAL PROBLEMS - ONSTAR SUSPECTED. I 'M NOT SURE THAT THIS IS OR ISN'T A SAFETY PROBLEM, BUT AFTER COMPLAINING TO BUICK I WAS ADVISED BY THEM TO FILE A CLAIM(?) WITH YOU. ABOUT A MONTH TO 6 WEEKS AFTER AN IN-TOWN ACCIDENT (10/22/16) THAT WAS REPAIRED IMMACULATELY BY THE LOCAL GM DEALER, THE CAR SAT IN A PARK AND FLY LOT FOR ABOUT 5 DAYS WHILE WE HAD GONE VISITING OUT EAST. WHEN WE GOT BACK THE CAR WAS DEAD AS A STONE. AFTER A TRIPLE A CALL WE GOT HOME AND IMMEDIATELY GOT A NEW BATTERY (12/20/16), EVEN THOUGH I WAS SURPRISED THAT IT HAD GONE DEAD BECAUSE THERE WAS NO WARNING (SLOW STARTING, ETC). HOWEVER, IN THE NEXT 6 MONTHS OR SO, TWO MORE NEW ONES WENT DEAD (2ND 1/3/17, 3RD 3/13/17) AND WERE REPLACE BY THE DEALER AT NO CHARGE. HOWEVER, IN THE NEXT YEAR OR SO, NOT ONLY DID THE ONSTAR GO DEAD, THE BRAKES LIGHTS QUIT AND WAS REPLACED, THE CRUISE CONTROL QUIT, THE STABILTRAK QUIT, (AND BOTH WERE REPLACED). MY INSURANCE COMPANY - AMERICAN FAMILY - INFORMED ME THAT THE ACCIDENT IS NOT THE CAUSE OF THE PROBLEMS. SO FINALLY I TOOK IT TO ANOTHER SHOP CAS (COMPLETE AUTO SERVICE - AUSTIN) THAT DOES THE CITY'S POLICE CARS, AND THEY RAN A DIAGNOSTIC ON IT AND EVEN THOUGH THE ONSTAR HAS QUIT WORKING, BY REMOVING THE FUSE IN IT THAT 'SEEMS' - AFTER SPENDING OVER $1300 AND STILL NOT REPLACING THE ONSTAR FOR ANOTHER $650, - TO HAVE SOLVED THE PROBLEM. AT LEAST SO FAR.

1.) MY CAR REDUCED SPEED ON THE HIGHWAY DRIVING 55. WHEN PULLING OVER THE CAR WOULD NOT ACCELERATE AND TURNED OFF. AFTER BEING OFF FOR 20 MINUTES ON THE SIDE OF THE ROAD THE VEHICLE DROVE NORMALLY. AFTER A WEEK CARMAX SERVICE COULD NOT FIND THE REASON FOR THIS INCIDENT. 2.) THE EPB WARNING LIGHT FLASHED WHILE DRIVING ON A CITY STREET AND SLOWS THE VEHICLE DOWN. I CAME TO A STOPLIGHT AND MY CAR DIED. IT WAS TOWED TO CARMAX SERVICE AND AFTER A WEEK THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM AND FIX THE ISSUE. 3.) WHILE DRIVING ON A CITY STREET THE EPB SERVICE LIGHT STARTED FLASHING IN MY CAR JERKED FORWARD I WOULD NOT ACCELERATE. 4.) I WAS MERGING ONTO THE HIGHWAY WHEN THE POWER SYSTEM LIGHT TURNED ON AND MY DOORS STARTED LOCKING AND UNLOCKING ON ITS OWN. THE VEHICLE WOULD NOT ACCELERATE AND TURNED OFF. AFTER ABOUT FOUR MINUTES IT TURNED BACK ON AND DROVE FINE BUT BUICK DEALER COULD NOT FIND A PROBLEM. DEALER HAD THE CAR FOR 10DAYS.

I BOUGHT A 2007 BUICK LUCERNE FROM (REDACTED) IN MEMPHIS,TN.I HAVE HAD PROBLEM AFTER PROBLEM.FIRST IT WAS THE DRIVER SEAT THAT WOULDN'T MOVE BACK,THEN THE ALTERNATOR AND BATTERY.NEXT WAS THE MOTOR ENGINE RUNNING HOT.NOW IT'S THE TRANSMISSION IT WAS RUNNING FINE.NOW IT WON'T RUN IN DRIVE ONLY GEARS 2&3.I SAW THAT THERE WAS A RECALL ON THIS IN 2009 I DON'T KNOW IF IT WAS FIXED THEN OR NOT BECAUSE I DON'T KNOW THE ORIGINAL OWNER.IF YOU DRIVE THE CAR IT WILL RUN AND CUTOFF IN THE MIDDLE OF THE STREET.(VERY DANGEROUS) .THEN IT WILL RUN FOR A MILE OR TO AND DO THE SAMETHING NOW IT'S PARKED .I'M NOT TRYING TO GET HURT OR KILLED IN THIS CONTRAPTION.I'M ALREADY DISABLE I'M NOT TRYING TO KILL MYSELF OR GET KILLED IN THIS CAR.THEY ARE DANGEROUS.ALL NEED TO BE RECALLED THEY ARE NOT TOP OF THE LINE BUICKS THEY ARE A DISASTER WAITING TO HAPPEN.

CAR WAS PARKED ON LEVEL GROUND OUTSIDE HOME. ATV ACCIDENTALLY RAN INTO REAR BUMPER OF CAR (HAD MOVED APPROXIMATELY 10 FEET). CAR ROLLED AWAY AND ENDED UP ROLLING DOWN A SMALL HILL, JUMPING A DITCH AND RESTING ON ANOTHER HILL. CAR MOVED APPROXIMATELY 300 FEET PRIOR TO COMING TO A STOP. WHEELS WERE NOTED TO BE TURNING AND ROLLING NORMALLY AND CAR HAD MINIMAL RESISTANCE TO MOVING. CAR WAS IN PARK WITH SECURE BREAK WHEN WE ARRIVED AT CAR.

I JUST BOUGHT MY BUICK VERANO FOUR MONTHS AGO. I BOUGHT IT WITH BARELY OVER 50,000 MILES ON IT. THE PROBLEM BEGAN WITH IDLING ISSUES. MY CAR WOULD RUN ROUGH, SPUTTER, & DIE OCCASIONALLY. THEN, IT BEGAN HESITATING WHEN I FIRST ACCELERATED. THIS HESITATION HAS BECOME CONSISTENTLY MORE FREQUENT. ABOUT 10 DAYS AGO I WAS PULLING ACROSS AN INTERSECTION WHEN MY CAR HESITATED FOR SEVERAL SECONDS, AND I WAS ALMOST HIT. THIS IS WHEN WE DECIDED TO TAKE IT FOR INSPECTION IMMEDIATELY. WE TOOK IT TO THE CLOSEST BUICK PLACE, AND THEY FOUND AN OIL CONSUMPTION ISSUE CAUSED BY FAULTY PISTONS AND RINGS. AFTER DOING SOME RESEARCH I FOUND THAT THERE HAVE BEEN TECHNICAL SERVICE BULLETINS ISSUED, BUT NO RELATED RECALLS. IF MY CAR HAD HESITATED ANY LONGER AT THAT INTERSECTION, I LIKELY WOULD HAVE BEEN T-BONED. WHAT'S WORSE IS THAT AFTER RESEARCHING I HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH 2012 VERANOS. AT THIS TIME, MY CAR IS STILL IN THE SHOP WHILE MY SPOUSE AND I WORK ON COMING UP WITH AN UNEXPECTED TWO GRAND TO FIX WHAT IS A KNOWN ISSUE TO GM.

SERVICE SIDE DETECTION SYSTEM ERROR DISPLAYED ON DRIVER INFORMATION CENTER AT 49,300 MILES. BOTH RIGHT AND LEFT SIDE OBJECT SENSORS ARE BAD DUE TO WATER CONTAMINATION. HAD NEAR MISS ON ROUTE 90 IN ERIE PA DUE TO BLIND SPOT DETECTION NOT WORKING. HAD TO RESCHEDULE APPOINTMENT AT BURDICK BUICK DUE TO DEATH OF FATHER WHEN VEHICLE HAD 49,800 MILES ON IT. DUE TO TRAVELLING FOR DEATHA ND FUNERAL, VEHICLE HAD 50,1020 MILES AT TIMNE OF APPOINTMENT. GM / BURDICK WILL NOT COVER REPAIRS AT 100% UNDER WARRANTY DUE TO MILEAGE BEING OVER BY 1,000 MILES.

THE SERVICE AIR BAGS LIGHT IS ON. I CALLED DEALER TO FIND OUT HOW MUCH IT WOULD BE AND THEY SAID ANY WHERE FROM 2-3 HUNDRED TO 2-3 THOUSAND. THE AIR BAG WILL NOT DEPLOY UNTIL IT IS FIXED. IT JUST CAME ON OUT OF THE BLUE AFTER STARTING VEHICLE YESTERDAY. I CHECKED FOR RECALLS AND DID NOT FIND ANY.

KEY FOB WITH "SWITCH BLADE" TYPE OF KEY BREAKS OFF LEAVING KEY STUCK IN THE IGNITION. I TURNED THE KEY TO START THE VEHICLE AND THE KEY SNAPPED. I READ ON FORUMS THIS HAPPENS WITH A LOT OF PEOPLE.