BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2012 BUICK ENCLAVE- WINONA, MS
I WAS DRIVING MY CAR AND THE AIRBAG LIGHT CAME ON. I PULLED OUT MY MANUAL AND IT SAYS THAT THE AIRBAGS WILL NOT WORK PROPERLY IF IN A CRASH WITH THIS LIGHT STAYING ON. IT HAS NEVER WENT OFF AND IS A SAFETY HAZARD TO MYSELF AND MY OTHER PASSENGERS SUCH AS MY CHILDREN AND PETS.
Source: NHTSA WEB SITE -
2014 BUICK REGAL- TREMONTON, UT
VACCUM PUMP FALLS APART INSIDE OF ENGINE. THIS CAUSES BRAKES TO NOT WORK AS INTENDED AS THERE IS NO BOOST. REPLACED OLD OEM WITH NEW OEM AND WITHIN 2 MONTHS HAPPEND AGAIN. AT START UP AND FOR ABOUT TWO MINUTES YOU HAVE NO BRAKE ASSISTANCE. EVENTUALLY YOU WILL HAVE NO BRAKE ASSISTANCE. PLEASE BE CAREFUL
Source: NHTSA WEB SITE -
2008 BUICK LACROSSE- CLARKSTON, WA
THIS IS THE SECOND TIME IN ONE YEAR THAT MY HEADLIGHT ON THE DRIVERS SIDE HAS WENT OUT. I JUST REPLACED IT ABOUT 8 MONTHS AGO. I KNOW THIS BECAUSE I WAS PULLED OVER BY THE POLICE. I DO NOT DRIVE MY VEHICLE VERY MUCH . 82000 MILES AND IT IS 10 YEARS OLD. I KNOW THERE HAS BEEN A RECALL ON A PART FOR THE VERY SAME REASON I AM NOTIFYING YOU. I NEED THIS FIXED. THESE HEADLAMPS ARE EXPENSIVE AND THIS IS UNSAFE TO DRIVE WITHOUT PROPER LIGHTING. PLEASE ADVISE ON THIS MATTER . THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2012 BUICK ENCLAVE- KINGSPORT, TN
TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE VEHICLE WAS TAKEN TO COURTESY OF KINGSPORT (1220 E STONE DR, KINGSPORT, TN 37660, (423) 246-4101) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). SHORTLY AFTER THE REPAIR, THE LIFTGATE CONTINUED TO COME DOWN AND HAD TO MANUALLY BE CLOSED BY THE CONTACT. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED HAVING A DEALER REPAIR THE VEHICLE AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK LACROSSE- CINCINNATI, OH
THE DRIVER SIDE DOOR WON'T OPEN. PROBLEM STARTED WITH THE DOOR NOT LOCKING AFTER CLOSING IT. AFTER SEVERAL ATTEMPTS OF OPENING AND SHUTTING THE DOOR IT FINALLY LOCKED. ONCE LOCKED THE DOOR WOULD NOT OPEN BACK UP. THE DEALERSHIP TOLD ME THAT THE 2007 YEAR MODELS HAVE DEFECTIVE DOOR LATCH ASSEMBLY'S
Source: NHTSA WEB SITE -
-
2002 BUICK LESABRE- MOUNT AIRY, NC
TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2002 BUICK LESABRE. THE CONTACT WAS A PASSENGER IN THE VEHICLE AT THE TIME OF THE FAILURE. WHILE DRIVING 45 MPH AROUND A CURVE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT SUSTAINED LACERATIONS TO THE FACE AND A RIGHT KNEE INJURY, WHICH POPPED OUT OF PLACE. MEDICAL ATTENTION WAS SOUGHT. THE DRIVER SUSTAINED MINOR INJURIES FROM THE SEAT BELT, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ULTIMATE TOWING AND RECOVERY. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VEHICLE WAS DESTROYED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK ENCLAVE- DULUTH, GA
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF A FAULT CODE FOR THE ENGINE CONTROL MODULE (P0008). THE CONTACT WAS ALSO INFORMED THAT THE TIMING BELT WAS ALSO A FACTOR IN THE FAILURE. THE VEHICLE WAS TAKEN TO RICK HENDRICK BUICK GMC (3244 COMMERCE AVE NW, DULUTH, GA 30096, (770) 954-8718); HOWEVER, THE MECHANIC AND SERVICE DEPARTMENT WERE VERY EVASIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK LACROSSE- MILLVILLE, NJ
MY CAR GOES INTO STARTING DISABLE AND IT CUTS THE CAR OFF IN TRAFFIC HAVING ME WAIT FOR ATLEAST 5 TO 10 MINUTES TO RESTART
Source: NHTSA WEB SITE -
2015 BUICK ENCORE- UTICA, NY
PASSENGER AIRBAG SHOWS OFF EVEN WHEN SOMEONE WELL ABOVE THE WEIGHT LIMIT IS SITTING IN THE SEAT. I AM OF THE UNDERSTANDING THAT THE AIR BAG WILL NOT DEPLOY SHOULD THERE BE AN ACCIDENT AND THAT THE DRIVER BAG WOULD NOT DEPLOY EITHER. THE PASSENGER AIR BAG OFF LIGHT IS ON WHETHER IN MOTION OR STATIONARY. I BELIEVE THAT A SOFTWARE UPDATE IS NEEDED TO CORRECT THIS. I HAVE A RECALL NUMBER OF 16007 THAT I FOUND ON THE INTERNET BUT NOT SURE IT IS THE CORRECT ONE. THIS NEEDS IMMEDIATE ATTENTION AS IT IS A LIFE THREATENING ISSUE. THIS HAS BEEN AN ISSUE SINCE THE BEGINNING OF JANUARY 2018.
Source: NHTSA WEB SITE -
2014 BUICK ENCLAVE- GLENWOOD, MN
I BOUGHT MY 2014 BUICK ENCLAVE AT THE END OF MAY AND HAD IT IN THE SHOP AT THE BEGINNING OF DECEMBER, AFTER PUTTING 3000 MILES ON IT, FOR POWER STEERING ISSUES, (NOISE AND VIBRATION) AND IT TURNS OUT THE NEEDED TO REPLACE THE PUMP BUT WERE NOT COMFORTABLE WITH THE DESIGN, WHILE THEY WERE LOOKING AT IT THEY SAID THEY NEEDED TO ALSO REPLACE A BALL JOINT. THEN IN MID JAN. THE NOISE STARTED AGAIN, I HAD IT CHECKED AND THEY SAID IT WAS FROM THE COLD, WELL THAT BECAME UNTRUE AS IT BECAME WORSE IN THE NEXT FEW WEEKS (NOISE AND VIBRATION AS I WAS TURNING) AND I BROUGHT IT IN AGAIN 3-7-2018 AND SURE ENOUGH THE SAME PROBLEM IS THERE!! SO THE MECHANIC HAS TO FIGURE OUT A DIFFERENT SOLUTION BY CALLING THE BUICK DEALER. I AM EXTREMELY DISAPPOINTED WITH THIS AS THIS IS MY FIRST "NEW" VEHICLE I BOUGHT, VERY UNHAPPY!! BUICK NEEDS TO RECALL AND FIND A FIX FOR ALL THESE PROBLEMS!
Source: NHTSA WEB SITE