BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 BUICK ENVISION
    - Napa, CA

    UNKNOWN- when driving onto a rough road my front end will shake violently, even the steering wheel shakes. Sometimes it will go on for about 1 minute + or -

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCLAVE
    - Indianapolis, IN

    I had storm damage to my vehicle and needed the front headlight replaced. This was a insurance claim and it went to a local body shop as well as a GM Dealership trying to fix the problem. My vehicle is equipped with Adaptive Forwarding Headlights that turn with my steering wheel. Once my headlight was replaced this feature cannot work again. This feature is what holds my headlights in alignment with a module behind the headlight. GM is aware of this issue, and they cannot fix it. Now I have headlights that will not stay in place. The GM dealership said it cannot set my headlights the proper way due to the feature not working now. GM owned the issue; told us their engineers are working to find a fix however it has been years and every Enclave that needs a new headlight loses the feature they can't fix. I bought this car for the adaptive headlight feature to help me see at night and now I'm stuck with a vehicle I don't even want because GM can't fix their own product. It is not fair, and I can't see at night at all now due to my headlight pointing at the ground. Safety is a huge issue. GM needs to recall and fix their Enclaves or any other vehicles they make that have Adaptive Forward Assistant Headlights.

    Source: NHTSA WEB SITE
  • 2020 BUICK ENCLAVE
    - Fenton, MO

    Front exhaust flex pipes had to be replaced. It’s a common problem and a recall exists for the prior year.

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCORE
    - Clawson, MI

    The car only has 54700 I am orginal owner. Drivers seat does not work, Catalytic converter, GM Service Bulletin #43210. Ask if your VIN is affected or if they’ve seen similar failures in 2014 models. This car is a lemon.

    Source: NHTSA WEB SITE
  • 2017 BUICK ENVISION
    - Ypsilanti, MI

    During multiple drives the vehicle completely shuts off when driving or at lower speeds. When this occurs (4 times over the last 3 months) the vehicle has no power or ability to restart creating a major safety issue. You cannot turn on the hazards or anything in the vehicle. The vehicle is still in drive (because you were driving when it occurred) and so you're unable to shift back into park to restart. After some time you are able to restart the vehicle and continue driving.

    Source: NHTSA WEB SITE
  • 2021 BUICK ENCORE GX
    - Temple Hills , MD

    Evap leak detection pump failed at 78,871 miles. 2022 models and beyond are covered for this defect.

    Source: NHTSA WEB SITE
  • 2021 BUICK ENCORE GX
    - Temple Hills , MD

    Evap leak detection pump failed at 78,871 miles. 2022 models and beyond are covered for this defect.

    Source: NHTSA WEB SITE
  • 2024 BUICK ENVISTA
    - New Orleans, LA

    The contact owns a 2024 Buick Envista. The contact stated that while driving at an undisclosed speed, the engine seized. The contact allowed the vehicle to sit for about an hour. The contact stated that while attempting to restart the vehicle, the vehicle started with the check engine warning light illuminated. In addition, the contact stated that while driving, the low-power warning light illuminated. In addition, the contact stated that after the vehicle was turned off and had sat for approximately an hour, the warning lights were no longer illuminated. The vehicle was taken to an Auto Zone, where the vehicle was diagnosed with an Oxygen sensor failure, a failed camshaft, and a failed purge valve pump. The vehicle was then taken to an independent mechanic, where the vehicle was repaired; however, the failure reoccurred. The dealer was made aware of the failure; however, the contact was informed that there were no early appointments available. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 BUICK ENCLAVE
    - Babcock, WI

    Driver's seat belt cable going to floor on outside of seat broke, it is available for inspection. Seat belt is inoperative. I spoke with a dealer, but I am over on miles to be covered by warranty. The vehicle has not been inspected, and there were not any warning lamps or warning' I noticed when I tried to buckle up for ride home Friday evening 10/10/2025

    Source: NHTSA WEB SITE
  • 2014 BUICK REGAL
    - Lancaster, TX

    #18369: Special Coverage - Camshaft Oil Control Valve (Nov 29, 2018) Document ID # 5182385 (Reference # N182189940) Release Date: November 2018

    Source: NHTSA WEB SITE