BUICK Complaints

My car was part of recall number 22V465, which was supposed to fix a problem with the electronic brake assist system. The recall repair was done in 2023, but after my battery recently died, the same problem has come back — my brakes are very firm, and I have to press hard to stop. The car is showing trouble codes C028F:04, C1586:04, and V0420:71, all related to the electronic brake control module.

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue after being contacted several times. The contact had not experienced a failure.

The contact owns a 2014 Buick Enclave. The contact stated while the vehicle was parked and occupied, while attempting to start the vehicle, the contact became aware that the air bag warning light was illuminated more than five times. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that that GM Part Number: 13576628 (Module 16.712) needed to be replaced, and the contact was provided and estimate for the repair. The air bag inflator was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The contact stated that the failure had occurred several times. The failure mileage was unknown.

The contact owns a 2021 Buick Envision. The contact stated that while driving at various speeds, the Lane Change Alert with Side Blind Zone Alert malfunctioned. The contact stated that while driving at an undisclosed speed, the side-view mirror illuminated erroneously while driving near a guard rail. Additionally, the contact stated that the side-view mirror had failed to illuminate while there was a vehicle in the blind spot. The vehicle was taken to the dealer several times, but the cause of the failure could not be determined. The contact stated that while the vehicle was parked in the garage, the contact inspected underneath the vehicle and noticed that the bracket in the rear passenger's side bumper fascia had detached and was hanging by the wires. The vehicle was taken to the dealer, where the bracket detachment was related to the failure. The dealer determined that the entire rear bumper fascia, the mounting brackets, and the clips needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the dealer needed to contact the manufacturer for assistance. The dealer contacted the manufacturer and was informed that 10 percent of the repair cost would be covered. The failure mileage was approximately 53,000.

While driving down the highway my vehicle decreased in power and then I heard a loud whistle or whining sound. Upon examination at the dealership, they determined that the PCV system had failed. The positive crankcase ventilation system caused my Camm to leak and created a vacuum leak which blew out the seals of my vehicle. Upon further investigation I found that GM was involved in a class action lawsuit for the 2016 models and that an extended warranty was given for 2016 -2019 Cascada models. 15 years 150,000 miles. However, my vin and year was not included for the same problem.

The contact owns a 2011 Buick Regal. The contact stated that while driving at 30 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 140,000.

My kids and I were driving down the road all of a sudden I heard this loud sound and then my car wouldn't turn left or right the steering wheel turned but not the car thank God I wasn't goin very fast I was able to slowly pull to the side of the rd then it started smoking like it was on fire my kids and I had to hurry and jump out an the carlot I got it from is picking it up to be looked at.

The EMC on the vehicle appears to be faulty. The vehicle is burning more than double the fuel than it should, and I’m able to smell a strong oil burning odor while driving it. The SUV lunges you forward violently when this defect begins to act up, which can be at any point in a short or longer trip. The vehicle has little to no power once this is triggered and seems to go into limping mode. I’ve had this to a dealer three times, and they have failed to repair the issue. The first time I left it there for almost a month and within three miles of the dealership, the same problem happened. The dealer denies that the repair should be covered under the emissions regulation, which makes GM-BUICK responsible for repairs of this equipment until 8 years or 80,000 miles.

To whom it may concern, I am writing to formally file a complaint regarding the safety and reliability of my leased vehicle. I have been experiencing ongoing issues that pose a serious safety risk. Approximately two months into my lease, I began experiencing electrical problems with the vehicle. The most concerning issue is the car's tendency to shut down unexpectedly while driving, which has escalated over time. Each incident has resulted in significant concern for my safety and that of my passengers, as well as for other drivers on the road. I visited the dealership to report the problem and get the car serviced but I was unfortunately met with unprofessional behavior, and was asked to leave the dealership without resolution. Despite my repeated attempts to address the ongoing issues, I have been unable to find a suitable solution. Additionally, the lack of available loaner vehicles has made it increasingly difficult to have the vehicle serviced. Driving a vehicle that is prone to unexpected shutdowns is not only inconvenient but poses a significant safety hazard. I am deeply concerned that continued use of this vehicle may lead to an accident, endangering myself, my family, and others on the road. Given the seriousness of these safety issues, I am formally requesting an investigation into these matters. I believe it is essential for this situation to be addressed promptly to ensure that necessary measures are taken to prevent accidents and protect consumers. Please let me know if further information is required to support my complaint. I appreciate your attention to this serious matter and look forward to your prompt response. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I've been dealing with a frustrating car issue lately where my vehicle keeps stalling and hesitating during acceleration - whether I'm pulling away from a stop or trying to pick up speed on the road. After getting it checked out, my mechanic determined that the high pressure fuel pump control module is the culprit and needs replacement. The problem is, we're stuck waiting for the part because Buick has it on backorder indefinitely. What's particularly concerning is that GM recently issued a recall for this exact same fuel pump issue on certain models, but somehow my VIN number didn't make the cut. I strongly believe it should have been included, especially considering the safety implications here. When this fuel pump control module fails, it can completely cut off fuel flow to the engine, which creates a serious traffic safety hazard. Nobody wants their car suddenly losing power while merging onto a highway or navigating through an intersection. This isn't just an inconvenience - it's a legitimate safety concern that affects real people on real roads every day.