BUICK Complaints

TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SEIZED AT A RED LIGHT AND NEVER RESTARTED. THE CONTACT STATED THAT THE TIMING CHAIN FAILED AND DISRUPTED THE ENGINE, LEAVING THE VEHICLE INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS VISUALLY DIAGNOSED. THE VISUAL DIAGNOSIS DETERMINED THAT THE FAILURE PART WAS THE TIMING CHAIN. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 69,926. *TT *TR

MY 2015 BUICK ENCORE HAS A TICKING FROM THE FUEL INJECTION. DEFINITELY IRRITATING. UIC DEALER SAID IT'S NOT A PROBLEM. THE NOISE WAS THERE WHEN I BOUGHT IT IN AUGUST, 8, 2017

THE CAR WAS OFF AND PARKED IN OUR DRIVEWAY. WHEN THE KEY WAS PUT IN THE IGNITION AND TURNED ON, A LARGE EXPLOSION UNDER THE HOOD OCCURRED. THE CAR WAS IMMEDIATELY TURNED OFF AND SMOKE STARTED COMING OUT FROM UNDER THE HOOD. AFTER OPENING THE HOOD, SAW THE ENGINE WAS ON FIRE SO PUT IT OUT WITH A FIRE EXTINGUISHER. REALLY HEAVY GAS SMELL INSIDE THE CAR TODAY (1 DAY LATER)

LOSS OF ENGINE POWER WHILE DRIVING ON HIGHWAY AT 75 MPH, DROPPED SUDDENLY TO 30 MPH. HAD TO PULL ONTO SHOULDER FROM PASSING LANE, ALMOST REAR ENDED BY TRACTOR TRAILER DUE TO SUDDEN POWER LOSS, COULD NOT ACCELERATE. STABILITRAK LIGHT TURNED ON STATING ENGINE POWER REDUCED. TURNED CAR OFF AND RESTARTED, WENT AWAY. CAME BACK ON AGAIN 3 X'S WHILE DRIVING BACK HOME ON HIGHWAY, HAD TO CONTINUOUSLY PULL OVER AND RESTART ENGINE TO CLEAR.

LOSS OF ENGINE POWER WHILE DRIVING ON HIGHWAY, SUDDEN WARNING STABILITRAK NEEDS SERVICE, ENGINE POWER REDUCED. SPEED DROPPED TO 30 MPH ON HIGHWAY FROM 70MPH TRAFFIC FLOW. COULD NOT ACCELERATE AT ALL TO KEEP UP W/TRAFFIC, HAD TO PULL ONTO SHOULDER TO AVOID GETTING REAR ENDED. COULD NOT ACCELERATE ENOUGH SPEED TO MERGE BACK ONTO HIGHWAY LIGHT TURNED OFF. DANGEROUS!!!

THIS PROBLEM IS WITH THE STOP START FEATURE ON MY CAR WHICH IF I KNEW ABOUT IT I WOULD HAVE NEVER BOUGHT. MY HUSBAND HAS HATED THIS CAR SINCE DAY ONE AND ONLY BOUGHT IT AS I HAVE STAGE 4 CANCER AND FELL IN LOVE WITH THE CAR. HE WANTED A SUBARU WHICH HE CAN GET ONCE I LEAVE THE EARTH.I NOW LONGER AM PLEASED WITH THIS CAR AS IT WILL LEAD TO MY DEATH SOONER THAN THE CANCER. WHEN THIS CAR STOPS TO SAVE GAS HA HA USES MORE THE MOTOR SHUTS OFF SO THE HEADLIGHTS DIM. THEN WHEN YOU HIT THE GAS THEY BRIGHTEN. WELL DRIVERS AROUND HERE THINK WE ARE TELLING THEM TO GO AS WE BLINKED THE LIGHTS AT THEM EVEN IF YOU WERE FIRST THERE. MY HUSBAND ALWAYS GIVES EVERYONE THE RIGHT OF WAY BUT I AM NOT SO KIND.IF FIRST I GO FIRST. THE OTHER NIGHT I ALMOST GOT IT AS A TRUCK PULLED OUT AT THE SAME TIME ALMOST HITTING ME AND CALLING ME A FEW NAMES BUT TELLING ME I FLICKED THE LIGHTS. LOOKED IN THE OWNERS MANUEL AND NOT A THING ABOUT THIS FEATURE SO CALLED THE GARAGE.TOOK IT RIGHT AWAY AND AFTER 3 DAYS SAID THIS IS HOW IT WAS SUPPOSE TO ACT. WELL IF I GET HURT FROM THIS I WILL SUE GM AS EVERY OTHER CAR MAKER PUT IN A DEVICE TO SHUT THIS FEATURE OFF BUT NOT BUICK ..WHEN THIS HAPPENED I WAS AT A 4 WAY STOP AND WAS THERE FIRST.TRUCK WAS TO THE LEFT OF ME WHO PULLED OUT AT THE SAME TIME ALMOST GETTING ME ON MY DRIVERS SIDE. THIS IS A HORRIBLE FEATURE AND I CAN SEE WHY OTHER CAR MAKERS HAVE A SWITCH TO SHUT IT OFF. I HAVE NEVER GOTTEN THE MILAGE THAT WE WERE SUPPOSE TO GET . GARAGE BLAMES IT ON WINTER GAS BUT HAD IT FOR A YEAR NOW AND ONLY GOT 24 AT THE MOST, IN THE SUMMER.SINCE THE CANCER WE DRIVE TO PITTSBURGH 120 MILES ONCE A MONTH AND THAT TRIP ONLY GETS US 23 IN SUMMER .DID GET IT TO 24 BUT STILL FEEL THIS CAR IS MY DEATH WEAPON.I FEEL ITS A WEAK BATTERY OR A ELECTRICAL SHORT. ON A DOWNTOWN KITTANNING PA STREET.GARAGE JUST MAKES US FEEL STUPID FOR EVEN COMPLAINING.

ON OCTOBER 12, 2017 (VEHICLE HAD UNDER 100K MILES) I WAS DRIVING MY BUICK ENCLAVE WITH A PASSENGER IN THE PASSENGER SEAT AND MY SON IN THE BACK CAPTAIN'S CHAIR AND MY AIRBAG LIGHT WENT ON ALONG WITH MY SERVICE AIRBAG ON MY DASHBOARD. THE VEHICLE WAS NOT DRIVEN IN ANY UNUSUAL FASHION AS MY VEHICLE IS USED FOR HIGHWAY AND CITY USE. WHEN I NOTICED THE INDICATOR(S) ON THE DASH I WAS DRIVING ON A TWO LANE BLACKTOP HIGHWAY AT APPROXIMATELY 65 MPH IN PARTLY SUNNY COLORADO/NICE CONDITIONS. I WAS NOT GOING TO REPAIR WHAT WAS DIAGNOSED AS FAULTY AIRBAGS AS THE QUOTED PRICE WAS CLOSE TO $2000.00. ONCE I THOUGHT MORE ABOUT MY DECISION, DISCOVERING THAT NO AIRBAGS MY TRIGGER IN AN ACCIDENT AND THAT I COMMONLY TRANSPORT MY FAMILY AND FRIENDS IN MY VEHICLE, I DECIDED IT WAS BEST TO REPAIR THE AIRBAGS FOR SAFETY REASONS. I HAVE ATTACHED THE COST/RECEIPT FOR THIS REPAIR THAT TOOK PLACE ON 12/20/2017: $2032.86 (MINUS AN OIL CHANGE FOR $44.92) = $1987.92. THE REASON FOR MY COMPLAINT/ISSUE IS DUE TO THE COST TO REPAIR WHAT I CONSIDER A MANUFACTURERS SAFETY RECALL ISSUE. WHILE I DO NOT FIND ANY RECALLS ON-LINE OR WITH GM, I CONSIDER THIS A SAFETY ISSUE WITH THE MANUFACTURER THAT SHOULD STAND BEHIND THEIR WORK PRODUCT FOR THE SAFETY OF THEIR CUSTOMERS. MY VEHICLE IS IN MINT CONDITION WITH SERVICE RECORDS DOCUMENTING MY CARE AND UP-KEEP INCLUDING MAINTENANCE AND REPAIR WORK RECENTLY AT RIGHT AUTOMOTIVE IN PARKER COLORADO. IF YOU SHOULD HAVE ANY QUESTIONS, PLEASE CONTACT ME AT [XXX] OR [XXX]. THANK YOU FOR YOUR REVIEW AND CONSIDERATION IN THIS MATTER. (IN SERVICE DATE OF 6-11-2011; I AM THE ORIGINAL OWNER) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED OR WHILE DRIVING, THE DRIVER'S DOOR FAILED TO LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000. THE VIN WAS NOT AVAILABLE.

CONSOLE WONT TURN ON IN THE HEAT. IT DISCONNECTS. PARKING LIGHT SAYS NOT IN PARK WHEN PARKED AND WONT TURN OFF. LIGHTS BURN OUT VERY FAST. HAS HAPPENED SINCE I BOUGHT THIS VEHICLE , NEW! IT IS VERY SLUGGISH WHEN TAKING OFF FROM STOP.

HEARD A RATTLE OR FLUTTERING SOUND COMING FROM FRONT AREA OF ENCLAVE, TOOK TO DEALER ON 12/21/2017 AND WAS INFORMED AFTER HAVING A TEST DRIVE AND INSPECTION ,SOUND WAS AN A/C HOSE CONTACTING ANOTHER HOSE , DEALER IN BUFORD ,GA STATED ISSUE WAS REPAIRED. WHILE TRAVELING NORTH 12/26/17 ON INTERSTATE 85 AT APPROX. 65 MPH AND HEARD THE SAME SOUND AGAIN ONLY NOT AS LOUD CONTINUED ON TO NASHVILLE TN , WHILE TRAVELING ON NORTH ON 12/27/17 HEARD THE SOUND AGAIN ON KEPT GETTING LOUDER ,THIS TIME WAS ABLE TO SEE A SMALL BLACK OBJECT FLAPPING IN THE FRONT OF THE SUV. WAS ABLE TO PULL OFF AND UPON LOOKING AT FRONT OF MY SUV SPOTTED THAT THE BUG GUARD WAS LOOSE AND AN APPROX. 3 INCH PIECE WAS MISSING FROM BUG GUARD. VERY DISAPPOINTED THAT THE GUARD WAS APPLIED WITH JUST ADHESIVE WHEN PURCHASED FROM THE DEALER. NOW FRONT OF VEHICLE HAS PAINT AND METAL DAMAGE FROM THIS CHEAP GM BUG GUARD!!! IN MY OPINION THIS IS A CHEAP PRODUCT THAT GM COMPANY IS OFFERING TO CUSTOMERS WHO PURCHASE THEIR VEHICLES!!