BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 BUICK LACROSSE- SAINT PETERS, MO
ABOU 50,XXX MILES THE SERVICE AIRBAG LIGHT IN THE DASH BEGAN TO ILLUMINATE INTERMITTENTLY. IT WOULD OCCUR ONCE A MONTH OR SO. THE DEALER WANTED $1200 TO REPLACE THE AB CONTROL MODULE. FOR THE NEXT 46,XXX MILES IT HAS BEEN THAT WAY UNTIL A FEW DAYS AGO. NOW THE AIRBAG LIGHT IS ON CONTINUALLY, MEANING THE AIRBAGS ARE INOPERATIVE. SEEMS LIKE A SAFETY ISSUE TO ME!
Source: NHTSA WEB SITE -
2016 BUICK ENCORE- STERLING HEIGHTS, MI
I SUBMITTED A PRIOR REPORT. MY CAR WAS IN DRIVEWAY AND I WENT TO START IT IN THE MORNING. I HAD BEEN OUT IN EVENING PRIOR. I STARTED MY CAR AND IT SMELLED LIKE FUEL. I HAD TO TAKE IT IN AFTER I TEST DROVE IT ON WAY TO THE DEALER FOR SERVICE (LUCKY I WAS OFF THAT DAY. IT HAD A FUEL LEAK AND NEEDED A HOSE REPLACED. TO ME THIS IS A SERIOUS FAILURE OF A PART WITH ONLY APPROX. 6500 MILES ON IT.
Source: NHTSA WEB SITE -
2016 BUICK ENCORE- STERLING HEIGHTS, MI
I WENT TO START MY CAR IN THE MORNING AFTER IT SAT AT NIGHT, IT WAS IN DRIVEWAY (I HAD DRIVEN THE EVENING PRIOR) AND IT SMELLED OF FUEL WHEN I STARTED IT. NOTHING NOTED LEAKING FROM UNDER THE CAR ANYWHERE.
Source: NHTSA WEB SITE -
2011 BUICK LACROSSE- WICHITA, KS
POTENTIAL FATAL SAFETY HAZARD WITH DOOR LOCK PULL TOGGLES WHEN AN ACCIDENT DISABLES THE BATTERY. IN NORMAL OPERATION, THE ELECTRICAL SYSTEM ALWAYS RETRACTS THE DOOR PULL TOGGLES COMPLETELY INTO THE TOP OF THE DOOR DURING ANY SHIFT OF THE VEHICLE OUT OF PARK. THE PULL TOGGLE DISAPPEARS COMPLETELY INTO THE DOOR WITH NO PORTION EXPOSED. IF THE VEHICLE BATTERY IS DISABLED, AS IN MINOR CRASH, THE ELECTRIC WINDOWS CANNOT BE OPERATED AND THE DOOR CANNOT BE OPEN MANUALLY. THE OCCURPANT IS LOCKED WITHIN THE VEHICLE UNTIL A WINDOW IS BROKEN OUT. THERE IS SIMPLY NO WAY TO OVERRIDE THE ELECTRIC SYSTEM TO EXIT THE VECHILE. PULLING THE DOOR HANDLE DOES NOT OVERRIDE THE ELECTRIC DOOR LOCKS. A SIMPLE FIX WOULD MERELY BE TO MAKE THE PLASTIC PULL TOGGLES 3/4 IN. LONGER SO THAT SOMONE CAN GRAB THE TOGGLE AND PULL IT TO THE UNLOCKED POSITION EVEN THOUGH THE VEHICLE HAD BEEN ELECTRICALLY LOCKED.
Source: NHTSA WEB SITE -
2013 BUICK VERANO- NORHT CHELMSFORD, MA
TL* THE CONTACT OWNS A 2013 BUICK VERANO. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK, THE VEHICLE WOULD ALERT THAT THE VEHICLE WAS NOT IN THE PARK POSITION. THE CORRECT GEAR POSITION WAS NOT DISPLAYED. THE CONTACT TOOK THE VEHICLE TO THE GREATER LOWELL BUICK DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTER ASSEMBLIES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PAID A PORTION OF THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 20,134. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 BUICK ENCLAVE- RANCHO CUCAMONGA, CA
THE DRIVER SIDE CONTROL PANEL FRAME BROKE.NOTICED THE SEAT CONTROL PANEL HANGING OUT OF THE SEAT.
Source: NHTSA WEB SITE -
2003 BUICK LESABRE- WATERTOWN, NY
I HAD TRAVELED ABOUT 2 MILES FROM HOME TO A HOME DEPOT AND WAS DRIVING AT ABOUT 20 MPH AS I WAS ABOUT TO TURN INTO ONE OF THE PARKING LANES. SUDDENLY THE CAR WENT INTO FULL SPEED AS IF I WAS FULL ON THE GAS PEDAL. I NEARLY HIT OTHER CARS TRYING TO GET CONTROL OF MY CAR. I TRIED SHUTTING THE ENGINE OFF AND THEN BACK ON, BUT THAT DID NO GOOD. MY CAR ONLY HAS ABOUT 70,000 ACTUAL MILES ON IT AS I AM RETIRED. CAR IS CURRENTLY IN A GARAGE WAITING FOR REPAIRS.07242013
Source: NHTSA WEB SITE -
2014 BUICK ENCORE- NORMAL, IL
DEAT BATTERY I'VE HAD THIS CAR FOR SIX WEEKS AND HAVE HAD TRIPLE A OUT THREE TIMES TO JUMP ME. ONCE IT STARTS THE BATTERY RECHARGES ITS-SELF. THEY ALSO TESTED THE ALTERNATOR TOO AND ITS TESTING FINE. THIS CAR HAS LESS THAN 15,000 MILES AND I AM THE 3RD OWNER. LAST WEEK TOOK IT TO THE DEALERSHIP AND THEY TOLD ME IT CHECKS OUT FINE. THE CAR SITS MORE THAN 3 DAYS WILL NOT START. YES, THREE DAYS!!!! THERE IS SOMETHING THAT RUNS IN THE BACK GROUND OF THIS CAR THAT IS ZAPPING THE BATTERY. I CAN TELL YOU AFTER SHUTTING THE CAR OFF AND REMOVING THE KEY AND HOURS LATER YOU CAN GO TO YOUR CAR AND TURN ON THE RADIO WITHOUT USING A KEY. I FEEL THIS ISSUE IS CONNECTED TO THE SYSTEM DISPLAY SCREEN WITH THE ONSTAR, RADIO ECT THAT CONTINUES TO RUN IN THE BACK GROUND. HOWEVER, I'M NOT CERTAIN. I'M BEYOND FRUSTRATED.
Source: NHTSA WEB SITE -
2004 BUICK RAINIER- NORTH MYRTLE BEACH, SC
LOW BEAMS ON LIGHTING GOES OUT FOR NO APPARENT REASON. THIS HAS HAPPENED TWO TIMES IN THE LAST TWO WEEKS. DEALERSHIP SAYS THEY JUST CAN'T FIND ANYTHING WRONG. ALTHOUGH THEY HAD ANOTHER VEHICLE THERE WITH SAME PROBLEM. THIS SEEMS TO BE A RECURRING PROBLEM WITH GM SUV'S. MY 1994 GMC DID THE SAME THING AND I HEARD REPORTS OF OTHER GMC'S DOING THE SAME THING. NOT GOOD ON INTERSTATES AT NIGHT.
Source: NHTSA WEB SITE -
2014 BUICK ENCLAVE- POST FALLS, ID
JUST BOUGHT 2014 BUICK ENCLAVE - NICE CAR, BUT DAY AFTER, REAR POWER LIFTGATE BECAME INOPERABLE WITH REMOTE, DOOR TOUCH PAD, AND CONSOLE SWITCH. HOT WEATHER 80+ DEGREES. FUSE IS GOOD. WILL NOT OPEN MANUALLY AND THERE IS NO MECHANICAL WAY OF OPENING THE DOOR FROM THE OUTSIDE. NO WAY TO OPEN DOOR IN AN EMERGENCY. DOES NOT FUNCTION AS OUTLINED IN OWNERS MANUAL, EITHER MANUALLY OR ELECTRICALLY. OWNER'S MANUAL HAS CONTRADICTORY OPERATING INSTRUCTIONS.
Source: NHTSA WEB SITE