BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2010 BUICK LUCERNE- AKRON, OH
TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO KEN'S AUTO SERVICE CENTER (LOCATED AT 1656 MASSILLON RD, AKRON, OH 44312; (330) 733-4328) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE SAME FAILURE OCCURRED THE SECOND TIME. THE VEHICLE WAS TOWED AGAIN TO KEN'S AUTO SERVICE CENTER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX UNDERNEATH THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 144,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 BUICK ENCORE- PALMYRA, PA
APRX 6AM TUESDAY JULY 18, 2017, APRX 5:45 AM, WITH NO KEY FOB IN MY WIFE'S OR MY POSSESSION AND NO ONE WITHIN 30 FEET OF THE CARE PARKED IN THE GARAGE, THE 2017 BUICK ENCORE STARTED ON ITS OWN. THE CAR WAS STATIONARY AND PARKED IN THE GARAGE SINCE APRX 7:00 PM MONDAY EVENING THE 17TH. HEARING A NOISE IN THE GARAGE, I WENT THERE AND FOUND THE CARD ENGINE RUNNING. THE GARAGE DOOR WAS CLOSED, AND NO ONE COULD HAVE ENTERED THE GARAGE. WE ARE TAKING THE CAR TO PLACE OF PURCHASE, KLICK LEWIS BUICK CHEV, PALMYRA, PA TO DETERMINE WHAT THEY WILL DO TO CORRECT THE PROBLEM. CHECKED RECALL AND FOUND NOTHING. SINCE THIS SELF STARTING COULD POSSIBLY CAUSE OTHER DAMAGE INCLUDING CARBON MONOXIDE IN A CLOSED AREA (DON'T KNOW IF IT WOULD HAVE SHUT OFF AFTER A SET SHORT TIME ON ITS OWN) THOUGHT IT SHOULD BE REPORTED AND A NOTICE SENT OUT TO ALL ENCORE OWNERS WARNING THEM OF THIS ISSUE. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Source: NHTSA WEB SITE -
2008 BUICK LACROSSE- WANTAGH, NY
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE CONTACT CALLED THE DEALER (SUN BUICK LOCATED IN WANTAGH, NY), BUT WAS UNABLE TO SPEAK TO A REPRESENTATIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,438.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK REGAL- LONG BEACH, CA
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE'S SHIFTER WAS NOT FUNCTIONAL. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE'S WAS TOWED TO A LOCAL BUICK DEALER WHERE THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK REGAL- CONWAY, SC
2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO BATTERY CABLE WIRES INSULATION DAMAGES CAUSED ELECTRICAL SHORT FROM FUSE BOX . CONSUMER SEEKS REIMBURSEMENT FOR POWER SEATS WIRING HARNESS RECALL NOTICE REPAIRS. *SMD UPDATED 7/19/17*JS
Source: CONSUMER LETTER -
-
2009 BUICK ENCLAVE- POLLOCK, LA
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE HAVING AN IN-HOUSE MANUFACTURER RECALL REPAIR PERFORMED ON THE VEHICLE FOR THE REPLACEMENT OF THE POWER STEERING PUMP, THE LOCAL DEALER (WALKER AUTOMOTIVE, 1616 MACARTHUR DRIVE, ALEXANDRIA, LA 71301) INFORMED THE CONTACT THAT THE STEERING RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT BOTH FAILURES HAD TO BE REPAIRED AT THE SAME TIME. THE VEHICLE WAS NOT REPAIRED DUE TO THE EXPENSIVE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,128.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1995 BUICK SKYLARK- NOVATO, CA
AIRBAG DEVELOPS A PROBLEM WHERE THE HORN IS VERY SENSITIVE AND SOMETIMES DEPLOYS ON ITS OWN. OTHER TIMES IT WON'T WORK AT ALL. A HORN GOING OFF AT INAPPROPRIATE TIMES COULD CONFUSE OTHER DRIVERS AND CAUSE AN ACCIDENT.THE PARTICULAR PART HAS BEEN DISCONTINUED BY GM BUT THERE IS NO EXCUSE FOR THEM NOT ADDRESSING THIS ISSUE.
Source: NHTSA WEB SITE -
2012 BUICK LACROSSE- DALE CITY, VA
VEHICLE SHUTS DOWN WHILE IN MOTION ON HIGHWAY, STREETS, ETC . CANNOT BREAK , STEER , ETC. CHECK ENGINE LIGHT COMES ON. SOMETIMES WILL START RIGHT BACK UP WITH A JUMP BUT WILL SHUT DOWN AGAIN AS DRIVING. BRAND NEW BATTERY . VERY UNSAFE !!! TAKEN TO GMC DEALERSHIP BUT STILL NOT FIXED.
Source: NHTSA WEB SITE -
2004 BUICK RAINIER- NORTH MYRTLE BEACH, SC
LOW BEAM LIGHTS GO OUT WHEN RIGHT TURN SIGNAL IS APPLIED AND RETURNS TO CENTER POSITION. A/C COOLING FAN DOES NOT COOL COMPRESSOR ENOUGH TO RUN A/C AT LOW SPEEDS CAUSING PRESSURE TO BUILD UP IN FERON RECEIVER. CAR IS AT IDLE OR LOW SPEED.
Source: NHTSA WEB SITE -
2006 BUICK LACROSSE- GASTONIA, NC
HEADLIGHTS HAVE A MIND OF THEIR OWN. ONLY HIGH BEAMS WORK. MY GRANDSON NOTICED A RECALL HE CALLED THE LOCAL DEALERSHIP. WAS TOLD THAT OUR VIN NUMBER WAS NOT LISTED. SAME MODEL AS THOUSANDS OF OTHERS.. HE REPLACED HEADLIGHT MODULE AND BOTH BULBS ABOUT 70 DOLLARS LOST. THIS HAPPENED AT NIGHT WHILE GOING DOWN ROAD IN HEAVY RAIN ON 2 LANE
Source: NHTSA WEB SITE