BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BUICK LACROSSE- Georgetown , KY
When going around town or on the highway the steering wheel will start shaking badly and when going to break even after the breaks have been changed the parking break will not stay on and the steering wheel will start shaking horribly to the point where your might crash your car I have had the car looked at multiple times by different manufacturers dealerships and auto shops and they all say to Change the breaks I tell them that I had them changed by Buick and Chevrolet of Dan Cummins where I had got the car and they done the same thing over again as when I bought the car
Source: NHTSA WEB SITE -
2020 BUICK ENCORE GX- Charlotte, NC
Getting a shift to park error when placing the gear in park. It’s not recognizing the car is already in park and I have to make several attempts until it finally goes away each time.
Source: NHTSA WEB SITE -
2019 BUICK ENCORE- Hudsonville, MI
The airbags never deployed. I sustained a brain injury in the accident along with whiplash. I told the deputy on scene, that they did not deploy. My insurance looked at it. They totaled the car out. It is now sitting in a junk yard somewhere.
Source: NHTSA WEB SITE -
2018 BUICK CASCADA- Providence Village , TX
Camshaft cover recall on exact model car for different year model, recall doesn’t cover this years model, however, I have the same issue.
Source: NHTSA WEB SITE -
2010 BUICK ENCLAVE- North Port, FL
I purchased a 2010 Buick Enclave from a dealer who did not disclose any major issues with the vehicle. After purchase, I began experiencing significant problems while driving, including difficulty shifting, loss of power, and unstable handling. Concerned for my safety, I took the Buick to a mechanic for inspection. The mechanic verified that: •The wrong transmission had been installed in the vehicle, causing unsafe shifting and performance issues. •The driveshaft was malfunctioning, which affects the stability and control of the SUV. •No warning or check engine lights were on •CV axel bolts were zip tied closed Because of these defects, the mechanic told me the vehicle is not safe to drive. These problems were never disclosed to me at the time of sale, and I would not have purchased the vehicle had I known.
Source: NHTSA WEB SITE -
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2014 BUICK ENCORE- Bloomington, IL
Coolant leak and cover gasket failure. Buick has been in the shop multiple times for coolant issues and leaks. Next step is for the shop to remove the entire front end to adequately repair. Constant issue and other complaint relay the same
Source: NHTSA WEB SITE -
2025 BUICK ENCLAVE- Troy, MI
Super Cruise system malfunctioned and is available for inspection. The vehicle came close to colliding with a guardrail as explained below. Since I believe the issue is not with the vehicle itself, but with Road Information used by Super Cruise, I have reported this to GM Customer Service but not to a dealer. Monday August 25, 2025 Canada – Nova Scotia and New Brunswick While driving on Super Cruise (SC) at 75 MPH in the right lane of a 4 lane freeway (2 lanes each direction), three times the vehicle attempted to enter a non-existent right lane, driving onto the right shoulder and heading for a guardrail. In each case SC warned me of the lane change with normal alerts of seat vibration, right turn signal activation and the DIC display showing an image of a right lane, in green, indicating the lane was safe to enter. However, in each case there was only a partial lane or no lane at time the vehicle crossed the white line. I was alert, and surprised of its action which I did not initiate; and before taking control I waited about 3 seconds to see if SC would stop the maneuver and return to the proper lane. But in each case the vehicle entered the shoulder and appeared to continue, getting close to a guardrail. •The 1st incident occurred on Nova Scotia Hwy 104 at exit 29 where the vehicle attempted to enter the entrance lane at the point where it ended, at 9 AM ADT. •The 2nd incident occurred on New Brunswick Hwy 2 at exit 211 where the vehicle attempted to enter the entrance lane at the point where it ended, at 12 PM ADT. •The 3rd incident occurred again on New Brunswick Hwy 2, at exit175 where the vehicle attempted to enter the exit lane at the point where it ended at, 12:30PM ADT. Weather was sunny and dry with good visibility. Traffic was extremely light. I have since driven on SC approximately 400 miles without incident. And since most of my driving is on freeways, I have probably driven on Super Cruise for over 4,000 miles without incident.
Source: NHTSA WEB SITE -
2019 BUICK ENCORE- Wernersville, PA
•On January 25th 2025 I paid approximately $3,383 for a turbocharger repair on my 2019 Buick Encore. This included a turbocharger oil return tube, turbocharger oil supply and re, intercooler, int. man. & vAL. COV. Kit, R&R inter cooler, R&R turbocharger, R&R intake manifold, and turbocharger assembly. Since that time, the same problem has recurred and I have returned the vehicle to the same location on four separate occasions without resolution. It is currently available for inspection. •August 11th, 2025: Vehicle stalled in the middle of an intersection as I attempted to accelerate from a stop sign, placing me in immediate danger of collision. •I have had the check engine code read by another independent service center. •No one else has inspected the vehicle •The check engine light has come off and on since January when the problem began after visiting Mavis Discount Tire in sinking spring for a routine oil change. There were no symptoms prior to this first failure that signaled the issue that resulted in the repair. Prior to the incident on August 11th there had been repeated symptoms of an issue even when the check engine light was off. These issues included overheating, smoking, lack of acceleration, and stalling.
Source: NHTSA WEB SITE -
2022 BUICK ENCORE GX- Memphis, TN
When try to turn car off dash states Shift to Park. Vehicle is in park and I have to restart engine and move gear shifter up to 20 times for it to completely cut off.
Source: NHTSA WEB SITE -
2021 BUICK ENCORE GX- Havelock, NC
When I put my car into Park, a bell alarm sounds and a message shows up to put the car into Park. While it’s already in Park. I then push the stick shift forward and the bell alarms stops and message disappears.
Source: NHTSA WEB SITE