BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 BUICK ENCORE- REDONDO BEACH, CA
THE VEHICLE IS NEW, HAS 250 MILES, WAS PURCHASED FROM PENSKE BUICK IN CERRITOS, CA. SEVERAL MORNINGS IT HAS EITHER FAILED TO START, OR STARTED AND PROMPTLY FAILED, WHEN PUT IN GEAR AND THE ENGINE HAS SHUT OFF. THE VEHICLE ENGINE STOPPED DURING A TURN ONTO A CITY STREET, CAUSING A NEAR COLLISION WITH PARKED CARS. I HAVE TAKEN THE VEHICLE TO PENSKE CERRITOS, CA ON 2-4-17 ALONG WITH A LETTER DETAILING THE SAFETY ISSUES AND NEAR COLLISION.
Source: NHTSA WEB SITE -
2011 BUICK REGAL- MURRAYVILLE, IL
WE HAVE LOST OUR INSTRUMENT LIGHTS MANY TIMES WHILE TRAVELING AND AT MANY DIFFERENT SPEEDS, ACCOMPANIED BY THE SMELL OF HOT ELECTRICAL WIRING, I AM 88YRS. OF AGE AND MY WIFE 83YRS. OF AGE AND WHEN THIS HAPPENS TO HER OR MYSELF WHEN TRAVELING IT IS A HUGE SAFETY CONCERN, WE ARE AFRAID IT MY CAUSE THE LOSS OF OUR LIVES AS A RESULT. WE HAVE CONTACTED GM ABOUT THIS. THEIR REPRESENTATIVE DID NOT EXPRESS CONCERN, AND MORE OR LESS STATED IF WE DID NOT FEEL COMFORTABLE DRIVING WE SHOULD PARK IT AND NOT DRIVE IT. WE LIVE ON FIXED INCOME WE HAVE NOTHING ELSE TO DRIVE AND CANNOT GET GM TO FIX OUR VEHICLE.THE CAR IS ALWAYS IN MOTION WHEN THIS HAPPENS AND HAPPENS AT ALL DIFFERENT SPEEDS, HIGHWAYS, AND CITY STREETS. WITH NO WAY TO JUDGE YOUR SPEED. GM SAFETY RECALL #30710- WIRING HARNESS. GMS ANSWER IS INCOMPLETE: REMEDY NOT YET AVAILABLE. PLEASE HELP!!!!!!! THIS PROBLEM HAPPENS WITH REGULARITY AND WE ARE CONCERNED THE CAR WILL CATCH FIRE SOMEDAY.
Source: NHTSA WEB SITE -
2003 BUICK REGAL- PORT ORANGE, FL
UNANNOUNCED TO PURCHASERS, THE BUICK REGAL HAS A REDUNDANT AND DEFECTIVE SECURITY IGNITION SYSTEM THAT PREVENTS THE VEHICLE FROM BEING ABLE TO START WITH THE KEY AFTER THE BATTERY IS DISCONNECTED. IT MUST NOW BE TAKEN TO A DEALERSHIP TO BE DIAGNOSED AND FOR A COSTLY REPAIR. IT WAS STATIONARY, AND THE BATTERY DRAINED DOWN WITH A PHONE CHARGER HOOKED UP. EVEN FOLLOWING THE FACTORY KEY SEQUENCE, THE BATTERY RUNS DOWN BEFORE THE CODE CAN BE CLEARED AND RE-ESTABLISHED.
Source: NHTSA WEB SITE -
1998 BUICK REGAL- STEELTON, PA
TL* THE CONTACT OWNS A 1998 BUICK REGAL. WHILE THE VEHICLE WAS UNDERGOING SCHEDULED MAINTENANCE, THE MECHANIC NOTICED AN OIL LEAK EMERGING FROM THE REAR VALVE COVER. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED APPROXIMATELY ONE YEAR AGO FOR THE FRONT VALVE COVER PER A RECALL, BUT THE FAILURE RECURRED. THE RECALL DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK ENCLAVE- LABELLE, FL
AIR BAG PROBLEMS ON PASSENGER SIDE WARNING SYSTEM ON, DEALER SAYS MIGHT BE ON RECALL
Source: NHTSA WEB SITE -
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2009 BUICK LUCERNE- LAS VEGAS, NV
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL RELAY FUSE MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON THREE SEPARATE OCCASIONS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 119,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 BUICK LACROSSE- PHOENIX, AZ
VEHICLE PROBLEM STARTS WITH TIRE INFLATION WARNING, THEN SEAT BELT WARNING AND QUICKLY SPREADS TO ALL SYSTEMS SHOWN ON THE INSTRUMENT PANEL. ALL SYSTEMS STOP FUNCTIONING INCLUDING TURN SIGNALS, WITH ONLY STEERING, BRAKING, AND ACCELERATOR OPERABLE. INSTRUMENT PANEL MAY GO DARK, THEN RESUME WITH SAME FAILURE LIGHTING SEQUENCE. ONSTAR STOPS WORKING. VENTILATION SYSTEM MAY RUN MAX HEAT AND OR SWITCH TO MAX COLD, THEN SHUT DOWN (WHILE DRIVING). LAST SPRING VEHICLE WOULD NOT ALLOW ENTRY, TRANSMISSION LOCKED, AND WAS TOWED TO DEALER. EARLY NOVEMBER 2016 TIRE PRESSURE WARNING FIRED (PARKED). END OF JANUARY INSTRUMENT PANEL WENT FULL SEQUENCE OF WARNING LIGHTS, WENT DARK (WHILE DRIVING). JANUARY 26, 2016 (WHILE DRIVING FREEWAY SPEED) INSTRUMENT PANEL RAN THROUGH SEQUENCE OF WARNING LIGHTS, GAUGES FLUCTUATED WIDELY, PANEL WENT DARK, NO CONTROLS WORKED EXCEPT, BRAKES, STEERING, ACCELERATOR. TO SHUT OFF ENGINE (WHILE PARKED) TOOK THREE ATTEMPTS AND ONCE OFF INSTRUMENT PANEL CONTINUED TO DISPLACE WARNING LIGHTS. VEHICLE TOWED TO DEALER. *TR
Source: NHTSA WEB SITE -
2006 BUICK LACROSSE- NORTHVILLE, MI
I TOOK A SHORT TRIP EARLIER TODAY AND WHEN I GOT HOME I WAS UNABLE TO OPEN THE DRIVER SIDE DOOR. I HAVE NOT HAD ANY PROBLEMS WITH THE LOCKING OR UNLOCKING OF THIS DOOR BEFORE AND NO MATTER HOW MANY TIMES I UNLOCKED THE DOOR IT REMAINED LOCKED AND UNABLE TO BE OPENED. THE LOCK INDICATORS SHOWED THAT THE DOOR SHOULD HAVE BEEN UNLOCKED BUT THIS WAS NOT THE CASE.
Source: NHTSA WEB SITE -
2015 BUICK VERANO- HENDERSONVILLE, TN
PROBLEM WITH THE SIDEWALLS OF YOUR LOW PROFILE CONTIPROCONTACT TIRES. THESE CAME EQUIPPED ON MY WIFE'S 2015 BUICK VERANO AS OEM ' P235/45 R18. IN THE PAST 60 DAYS, SHE HAS HAD 3 OF THESE TIRES BECOME DAMAGED, GO FLAT AND HAVE TO BE REPLACED DUE TO DAMAGE TO THE SIDEWALL. ADDITIONALLY, MY MOTHER-IN-LAW HAS ALSO HAD TO REPLACE ONE OF THESE TIRES ON HER 2015 VERANO. MY WIFE'S TIRES HAD BETWEEN 18,000 AND 22,000 MILES ON THEM WHILE MY MOTHER-IN-LAW'S HAD 7,500 MILES. MY WIFE'S ' SHE IS 61 ' IS DRIVING BACK AND FORTH ON THE INTERSTATE TO WORK AND HOME ABOUT 50 MILES PER DAY. OF THESE 50 MILES, 5 IS NOT INTERSTATE AND SECONDARY SURFACE ROADS. MY MOTHER-IN-LAW IS 83 AND DRIVES TO CHURCH, DOCTOR, AND STORE. NEITHER ARE SPEEDING, DRIVING RECKLESSLY OR CAUSING MORE THAN NORMAL WEAR AND TEAR ON THESE TIRES. BOTH VEHICLES ARE ALSO GARAGED WHEN NOT BEING DRIVEN. IN EACH CASE, THE SIDEWALL WAS DAMAGED AT THE EXACT SAME LOCATION AND THE DAMAGE WAS IDENTICAL. A CUT IN THE EXACT SAME PLACE ABOUT AN INCH LONG AT A 60-DEGREE ANGLE TO THE TREAD. WITH THE FIRST AND SECOND TIRES, I THOUGH MY WIFE HAD POSSIBLY HIT SOMETHING. HOWEVER, AFTER THE 4TH, THAT IS NOT POSSIBLE FOR ALL FOUR TIRES TO HAVE THE SAME DAMAGE IN THE EXACT SAME PLACE. ADDITIONALLY, I HAVE NOTICED ON SEVERAL BUICK FORUMS, A LARGE NUMBER OF OWNERS WITH THE SAME PROBLEM. I DO NOT KNOW IF IT IS THE COLD WEATHER OR WHAT, BUT SOMETHING IS WRONG. *TR
Source: NHTSA WEB SITE -
2006 BUICK LACROSSE- CHERRY HILL, NJ
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER DIAGNOSED THAT THE AIR BAG SENSOR/MODULE NEEDED TO BE REPLACED IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V417000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE