BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2000 BUICK REGAL- CLARK SUMMIT, PA
TL* THE CONTACT OWNS A 2000 BUICK REGAL. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO INDEPENDENTLY REDUCE SPEED WITHOUT WARNING. THE CONTACT PULLED OVER AND SHUT OFF THE VEHICLE, BUT IT FAILED TO RESTART. THE CONTACT STATED THAT THE FRONT OF THE VEHICLE BEGAN TO SMOKE AND CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK LUCERNE- OAKLAND, TN
PROBLEMS : A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER, OVERHEATING THE GROUND CIRCUIT BOARD. MAY CAUSE OTHER ELECTRICAL FEATURES MALFUNCTION, CREATE AN ODOR OR CAUSE SMOKE INCREASING THE RISK OF FIRE. 2. HWFS HARNESS. CONSIDERABLE MELTING HAS OCCURRED AROUND THE HWFS FLUID CHAMBER. POSSIBLE FOR THE HEATER WASHERS MODULE TO IGNITE AND A FIRE MAY OCCUR. 3.ON 3 OCCASIONS THE KEY HAS LOCKED OUT OF THE RUN POSITION AND CAUSED LOSS OF POWER, POWER-STEERING, AND POWER BREAKING; INCREASING THE RISK OF A VEHICLE CRASH. I HAVE CONTACTED BUICK ABOUT THIS. THEY STATED THERE ARE NO RECALLS ON MY VEHICLE. CUSTOMER COMPLAINT NUMBER IS 8-2700897169. GENERAL SERVICE NUMBER 1-866-608-8080. I DRIVE AS LITTLE AS POSSIBLE BECAUSE OF THE FACTORS. 1ST RECALL # 08V441000 RECALL DATE 08/28/2008. COMPONET: ELECTRICAL SYSTEM ON ALL 3 ISSUES. 2. RECALL DATE 06/24/2010 RECALL #10V240000. 3. RECALL NUMBER IS 14V355000 RECALL DATE 06/23/2014. BUICK STATES THESE ARE NOT ISSUES WITH MY CAR BUT ALL THESE ISSUES HAVE OCCURRED BY ME. THESE INCIDENTS FOR SOME REASON THESE ALL HAPPENED WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, FIXING TO STOP, OR STARTING FROM A LOW RATE OF SPEED.
Source: NHTSA WEB SITE -
2009 BUICK LUCERNE- LAWRENCEBURG, TN
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 5 MPH, THE POWER STEERING MALFUNCTIONED. WHILE MAKING A TURN, THE STEERING WHEEL WOULD NOT MOVE WHEN PROMPTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK ENCLAVE- ST. CLAIR SHORES, MI
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING ON SEVERAL OCCASIONS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE DEALER DIAGNOSED THAT THE FAILURE WAS DUE TO A STRETCHED TIMING CHAIN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,737.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK LACROSSE- SPRINGFIELD, MA
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM FAILURE, INCOMPLETE IGNITION MODULE RECALL REPAIRS. *SMD
Source: CONSUMER LETTER -
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2013 BUICK ENCLAVE- MONTCLAIR, VA
ALL FOUR TIRES HAVE PREMATURE SIDEWALL CRACKS AND CRACKS BETWEEN THE TREAD PATTERN. THE VEHICLE HAS THE ORIGINAL FOUR MICHELIN LATITUDE TOUR TIRES. THE MILEAGE IS 28790 AT THE TIME IDENTIFIED BY THE LOCAL BUICK DEALERSHIP DURING A GENERAL INSPECTION. I CONTACTED MICHELIN CUSTOMER SERVICE ON DECEMBER 31, 2016. PROBLEM NOT RESOLVED.
Source: NHTSA WEB SITE -
2011 BUICK REGAL- MONTOURSVILLE, PA
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING 55 MPH, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK LUCERNE- CHATTANOOGA, TN
TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, OIL LEAKED FROM UNDERNEATH THE VEHICLE. THE DEALER DIAGNOSED THAT 16 DIFFERENT OIL SEALS HAD FAILED, WHICH CAUSED OIL TO LEAK FROM THE ENGINE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 13,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK REGAL- MONTGOMERY, AL
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK REGAL- PITMAN, NJ
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE HEAT SWITCH FAILED TO WARM BOTH FRONT SEATS IN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE