BUICK Complaints

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 70 MPH, A LOUD POP NOISE WAS HEARD. THE VEHICLE WAS PULLED OVER WHERE IT WAS DISCOVERED THAT THE SUN ROOF HAD SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,300.

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE HEATER SWITCH TO WARM THE SEATS FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,200. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/17/17*LJ THE CONSUMER STATED THE RADIO HE WAS SOLD WAS USED WHICH LIMITED THE CHANNELS THAT SHOULD BE ACCESSIBLE. UPDATED 08/22/2017*JS

MY FAMILY WAS DRIVING HOME FROM A SUMMER VACATION AND WHILE ON THE HIGHWAY SUDDENLY HEARD A LOUD ALMOST GUN SHOT SOUND. WE WERE SURROUNDED BY TONS OF HUGE 18 WHEELERS SO WE ASSUMED SOMETHING FROM ONE OF THE TRUCKS HIT US. AS WE KEPT DRIVING, WE KEPT HEARING NOISES SO WE PULLED OVER AND LOOKED AROUND THE WHOLE CAR BUT DIDN'T FIND ANYTHING, UNTIL THE PASSENGER LOOKED UP AND SAW THAT THE SUN ROOF WAS SHATTERED. LUCKILY THE INSIDE OF OUR SUNROOF HAS TINY, SO IT WAS KIND OF STAYING TOGETHER. SINCE WE WERE ON THE ROAD, FAR FROM HOME MY DAD FOUND SOME CLEAR TAPE AND TAPED BOTH SIDES OF THE ROOF, SO THAT THE GLASS WOULDN'T FALL ON THEM DURING THE DRIVE. LUCKILY IT DID NOT RAIN, OR OUR TRIP WOULD HAVE BEEN COMPLETELY RUINED. WE STILL HAVE ISSUES WITH THE ROOF TO THIS DAY, EVEN THOUGH IT WAS REPLACED WHEN WE GOT HOME. IT LEAKS

CHECK ENGINE LIGHT CAME ON AT 71000 MILES. AFTER TWO SEPARATE DIAGNOSTIC CHECKS AT TWO DIFFERENT LOCATIONS, BOTH MATCHED WITH DIAGNOSIS OF ISSUE WITH A BAD TIMING CHAIN. VEHICLE IS TAGGED AS 2010 EVEN THOUGH LABEL INSIDE CAR SHOWS AS BEING ACTUALLY HAVING BEEN MANUFACTURED IN 09/2009. DISCUSSIONS WITH DEALERSHIP WHERE PURCHASED AND BUICK THEMSELVES LED TO NO ACTION IN TERMS OF WARRANTY/RECALL/SPECIAL CONDITIONS COVERAGE - EVEN THOUGH THIS WAS A KNOWN ISSUE ON THE ENCLAVES PRODUCED BETWEEN 2007-2009. INITIAL ESTIMATES FOR THE WORK, INCLUDING LABOR EXCEEDING $3000. NHTSA 10052863 SHOWS THAT 2008-2012 BUICK ENCLAVES AND THE AVAILABILITY OF 3 SERVICE KITS FOR HIGH FEATURE V6 ENGINE APPLICATIONS. FURTHER, IT SHOWS THAT THESE KITS SHOULD BE USED ON VEHICLES COVERED UNDER THE TERMS OF THE ANY WARRANTY OR SPECIAL COVERAGE TERMS. YET FOR SOME REASON, THE 2010 HASN'T BEEN ASSIGNED 'SPECIAL COVERAGE' TERMS. *TR

TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR REMAINED STUCK IN THE THE LOCK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LOCK MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,078.

TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAMS FAILED SEVERAL TIMES. THE VEHICLE WAS REPAIRED ON TWO OCCASIONS BUT IT WAS UNKNOWN WHICH PART WAS REPLACED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) AND SHORTLY AFTER THE DEALERS REPAIR, THE LOW BEAMS HAD CONTINUED TO FAIL. THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

2016 BUICK REGAL WITH 11K MIKES. THE WINDSHIELD RECENTLY DEVELOPED A CRACK IN THE LEFT LOWER CORNER. THE CRACK STARTED AT THE BOTTOM EDGE (BELOW THE DASH) ABOUT 8 INCHES FROM THE LOWER LEFT CORNER. OVER SEVERAL DAYS, THE CRACK SLOWLY SPREAD UP AND TO THE LEFT, ENDING AT THE LEFT EDGE OF THE WINDSHIELD ABOUT 6 INCHES FROM THE LOWER LEFT CORNER. THE CRACK IS IN THE INNER LAMINATED GLASS ONLY. VEHICLE WAS TAKEN TO A BUICK DEALER TO SEE IF THE WINDSHIELD CAN BE REPLACED UNDER WARRANTY. THE SERVICE ADVISOR CLAIMED IT WAS A STRESS CRACK, BUT WANTED TO CHECK WITH THE GM ZONE REP. BEFORE PROCEEDING. GM ZONE REP. DENIED THE WARRANTY CLAIM BECAUSE HE FELT SOMETHING HIT THE WINDSHIELD CAUSING THE CRACK. THE WINDSHIELD HAS NO SIGNS OF ANY IMPACT ON IT. THE GM ZONE REP. NEVER ACTUALLY INSPECTED THE CAR. VEHICLE WAS ALSO TAKEN A GLASS SHOP FOR THEIR OPINION. THE GLASS SHOP CLAIMED THE CRACK WAS CAUSED BY EITHER A DEFECT IN THE WINDSHIELD OR IMPROPER INSTALLATION. APPARENTLY IS MAY BE A KNOWN ISSUE ON 2013-2014 BUICK REGALS.

FUEL PUMP RELAY AND CONTROL CIRCUITS . ENGINE WOULD TURN OVER BUT WOULDN'T START. NO FUEL COULD GET TO THE ENGINE.

WHILE DRIVING IN POURING RAIN, ENGINE STOPPED RUNNING. NO POWER STEERING OR BRAKES. I WAS JUST BEGINNING TO PARK MY CAR IN A PARKING STALL BETWEEN TWO OTHER CARS. THANK GOD I WASN'T TRAVELING FAST AND WAS ABLE TO AVOID HITTING ANOTHER VEHICLE. I COME TO FIND OUT THAT MY FUSE BLOCK MELTED. BUICK/GM TECHNICAL SERVICE BULLETIN TSB TITLE: 15-NA-051 NO START CONDITION- SEAT BRACKET CONTACTING REAR ELECTRICAL CENTER (REC) - (NOV 5, 2015) COST ME $477.39 TO REPAIR. UNBELIEVABLE THAT THERE WAS NOT A RECALL DONE ON THIS PROBLEM